Mobile Handheld PDAs - You Don't Want to Sit Next to Me on a Plane

If you are unfortunate enough to be seated next to me on a plane, then I hope you like talking about mobile handheld PDAs and other kinds of mobile computers and mobile software solutions. Last night on the flight home from San Jose, CA a lucky food broker was throughly indoctrinated into the world of mobility.

This tired traveler did not understand the full degree of his luck. Seems his company is currently testing a mobile software application now and they hate it. If he was hoping for some sleep on the flight, he should never have told me that. It just so happens that MobileDataforce has a lot of experince working with CPG (consumer packaged goods) companies and helping them mobilize their in store promotion and product delivery processes. He was one of the luckiest guys on the entire plane, although he should get some more rest.

Ryzex Visit in Bellingham, Washington and a Look at Mobile Handheld PDAs

Last week I had the opportunity of visiting Ryzex in beautiful Bellingham, WA. Ryzex is a very interesting company that sells new, used and refurbished handheld computers and mobile handheld PDAs. Their business model supports the purchase of old and used handheld computers from their clients, and upgrading them with new hardware. They also have a rental program for companies needing short-term data collection devices.

As I walked through their facilities I saw workstations where engineers were repairing devices, disassembling devices and cleaning used devices. I saw a warehouse full of handheld computer parts and add-on components. It was a very interesting tour and I left impressed with the scope of their services and offerings. They sell and service a wide range of handheld computers including Psion Teklogix, Symbol, Intermec and others.

My interest in all of these handheld devices of course is that they require software in order to be of any use. MobileDataforce develops all kinds of applications for mobile handheld computers and it is important for us to understand all the different technologies, plug-ins and add-on components and how we can best support them.

Route Accounting and Proof of Delivery on Mobile Handheld PDAs

I have been programmed, by my work with mobile software solutions for handheld PDAs, to see opportunities everywhere. I drive my wife crazy... One of the reasons is my habit of constantly calling out phone numbers while driving down the street. Why?...I can't stand seeing people delivering packages and cargo while not wearing a handheld computer on their belt. I feel an intense sense of responsibility to make their life and work better. We all have a purpose in life and this is mine.

Here are a few ways that a mobile software application for a handheld PDA can make the life of a delivery man better:

1. Electronic proof of delivery form - sign the screen here, capture the digital signature and synchronize with the office...this enables the company to prove delivery at a designated location and time and show this on a website instantly.
2. Allows the delivery man (or woman) to look up past deliveries at this location, or instantly track the status of other in-process deliveries. This provides better customer service at the point of delivery.
3. Allows the delivery man to take orders on the handheld computer, and up-sell additional products and services to the customer at the time of delivery.
4. Allows the delivery man to inspect and report any damage to the cargo at the time of delivery. Saves time and resolves liability issues immediately without additional investment of time.
5. Vehicle tracking with a GPS enabled handheld computer allows the warehouse or office to see the location of all delivery vehicles. This enables better planning of routes and dispatches which saves time and fuel.
6. Grocery store product delivery folks can have "planograms" on their handheld devices which predict how much of each product each particular store needs. They can load their cart with a predicted amount of products which saves time and money.
7. etc

One of my sales team members once said to me, "our market is anyone driving around with a logo on their door." I must agree. If business is being conducted away from the desk, in a mobile environment, a handheld computer and mobile software solutions have relevance.

Asset Management and Mobile Software for Handheld PDAs

Asset management comes in all different sizes and shapes. Assets are not just property and buildings, desks and computers - the also include things like cows, chickens, human resources, inventory, fences, landscape etc.. My professional services teams often are involved in the development of mobile asset management and inspection software solutions. These projects usually involve ruggedized handheld PDAs, a mobile software platform with wireless synchronization and are designed to monitor and track assets on remote job sites.

We are currently working on a project that includes the delivery of fences and environmental barriers. These barriers are delivered to construction sites to prevent water runoff and erosion issues. Sometimes these barriers are temporary and are rented by the construction company. The company providing these "assets" must deliver them, monitor them, track their location, record how long they have been in place, and inspect them for damage once they are retrieved. Many of these tasks are conducted remotely in the field. This is a perfect environment for a ruggedized handheld PDA and a mobile software application wirelessly synchronized with the main office database system.

Handheld PDAs and RFID in the Hospital

Last week my VP of Product Management, Dave Wasden, was playing a high tech version of an Easter egg hunt in the office. He would distribute RFID tags in various locations around the office and walk through with a Symbol 9000 (industrial grade handheld computer) with an RFID antenna attached. The antenna would pick-up the RFID tags and list them on the screen of the handheld device.

Dave was testing this RFID software solution developed, using the PointSync Mobility Platform, on behalf of a company that monitors hospital equipment. Seems often it is hard to find various high priced pieces of equipment when it is needed in the hospital. This can cause delays in treating or diagnosing patients - this is not a good thing. The solution being tested would allow a technician to monitor and track the locations of a large variety of hospital equipment. We have already been involved in a similar project to track expensive tools on construction sites in a similar manner.

In a blog article last year I expressed the opinion that RFID was not yet ready for prime time, or at least for small to medium sized businesses, however, already this year I have seen numerous inexpensive and practical applications for small to medium sized businesses primarily in the asset management arena that want to deploy RFID on mobile handheld PDAs.

MobileDataforce's PointSync Mobility Platform supports a large variety customized RFID solutions.

Inspection Software for Handheld PDAs and the City of Los Angeles

My team has been supporting a mobile inspection software project with the City of Los Angeles' Building Maintenance Division. They had a need to collect conditional assessment data and inspection data from equipment and buildings at over 900 locations using handheld PDAs. These buildings include:

• Police Stations
• Fire Stations
• Libraries
• Waste water operations
• Communication Centers
• Municipal Buildings of all kinds
• etc.

Their 6 inspectors collect data and complete inspections for their CMMS application (computer managed maintenance system). These 6 inspectors are experts in the following areas:

• Carpentry
• HVAC
• Roofing
• Elevators
• Plumbing
• Electrical

The Building Maintenance Division selected MobileDataforce's Mobile Inspection Software for handheld PDAs and Symbol MC 9000k handheld devices.

The inspectors collect the data and complete the inspections and synchronize their devices to a central data repository.

The Building Maintenance Division selected software from MobileDataforce that would enable them to create, customize and configure their own handheld inspection forms and applications. By selecting a software solution that lets them create their own mobile applications, they can edit and customize whenever necessary without the need and expense of paying a third party.

Canyon County Selects MobileDataforce® for Mobile Automated Building Inspection System

Canyon County Selects MobileDataforce® for Mobile Automated Building Inspection System

County seeks to control costs related to building inspections and to improve efficiency of field inspectors

Boise, Idaho—January 25, 2007 – MobileDataforce® a leading provider of business critical mobile software applications today announced they were selected by Canyon County, Idaho to provide a Mobile Automated Building Inspection system. The purpose of this mobile solution is to help control costs related to inspections by improving the efficiency of the County’s building staff and the administrative staff they work with on a daily basis. This will be accomplished by replacing the paper based system for conducting and reporting inspections with an automated and mobilized system. The mobilized system will synchronize and integrate with the existing permitting and inspection request system used today.

The Mobile Automated Building Inspection system, using MobileDataforce’s PointSync Mobility Platform, will dispatch to the inspectors’ mobile devices a list of inspections to be conducted each day. While still on the construction site, inspectors will be able to file their reports and synchronize with the central office database.

Expected cost savings will come from reduced fuel consumption, reduced mobile phone usage, minimized overtime pay and reduced administrative work. Additional benefits will come from improved contractor communications, more accurate and timely reports and near-real time information.

About the PointSync Mobility Platform

PointSync Mobility Platform is an enterprise class solution used to rapidly design, develop and deploy field inspection applications. It is architected to provide database centric mobile inspection applications with bi-directional synchronization, GPS, barcode scanning, connectivity, security and enterprise database integration all within one solution.

About MobileDataforce

MobileDataforce is a global leader in the development of enterprise class and business critical field inspection applications for use on mobile handheld computers including Smart Phones, Tablet PCs and laptops. MobileDataforce has offices in Europe, North America and in Australia to support their expanding customer base and sales channels. Privately held, MobileDataforce has been mobilizing inspection processes since 2000. For more information, please visit our website at www.mobiledataforce.com.

Mobile Software Platforms for Handheld PDAs and Smartphones for Enterprise Mobile Software Solutions

I was reading an article from Gartner last week that mentioned by 2009 companies would be seeking mobile software platform solutions for use with smartphones and handheld PDAs, rather than single purpose mobile software applications. I agree and have been evangelizing this strategy for some time now. Let's discuss why I believe this statement to be accurate.

A single purpose mobile software application is designed for only one business process -for example, an electrical substation inspection. It has no value beyond that one inspection process. A mobile software platform in contrast, would enable an infinite number of different mobile software applications and inspection software programs to be designed, developed and deployed on the same platform.

Last year I was working with a large electrical utility company. They had 7 different enterprise applications that all had their own mobile handheld PDA applications. The IT department had no interest in learning and supporting 7 different mobile client applications, design environments, security architectures, help desk organizations, vendors, etc. They wanted one mobile software platform that could provide mobile handheld clients for all of their enterprise applications. This would reduce costs, headaches and enable their IT team to learn one environment that could support all of their mobile client needs. MobileDataforce's PointSync Mobility Platform is designed specifically for this purpose.

A mobile software platform should provide the following components:

• Mobile application development environment (easy to learn visual development)
• Mobile synchronization middleware
• Mobile application, device and user manager
• Mobile databases and database server(s)
• Integration and adaptor tools

A mobile software platform enables a business to mobilize all of their field operational processes, not just a single process.

Google Earth, Job Estimates and Mobile Handheld PDAs

Have you downloaded and played with Google Earth yet? There are versions of desktops and for mobile handheld PDAs and iphones. You can download the client and then see all kinds of very interesting maps, 3D buildings, satellite views, fly overs and more. In addition to all the fun and games, there are real business values you can gain from Google Earth.

Let's say you are a Fencing contractor. You want to provide a quick estimate of a job without spending the time and money to drive to the other side of town. Google Earth enables you to enter a home or business address and get a relatively new satellite view of the address. You can zoom in almost to ground level and see the exact yard, driveway, parking lot etc. Next in Google Earth you can select the ruler tool and measure the length and width of the yard, parking lot, roadway, etc to learn the dimensions. You can then provide a ball park estimate based upon the satellite view and measurements you took from the air. Very Cool!

I entered the address of my in-laws house. Google Earth quickly flew me to the address and I zoomed in to their driveway. I could see their horse trailer and their truck trailer parked in the driveway. I zoomed in further and could take exact measurements of their property lines, roof dimensions, length of driveway, yard size, distants to street, etc. This information could be used by:

1. Roofing Contractors
2. Asphalt Contractors
3. Cable Companies
4. Phone Companies
5. Fence Contractors
6. Landscape Contractors
7. Lawn Maintenance Contractors

These are just a few of the contractors that could save a great deal of time, fuel and other resources by studying the close-up satellite photos of their prospective jobsites early on in the sales process. These maps and satellite photos can also be printed off and added to the job estimates with drawings.

PointSync Mobility Platform 4.0 for Automotive Inspections and Services on Handheld Computers

MobileDataforce Launches PointSync Mobility Platform 4.0 for Automotive Inspections and Services on Handheld Computers

New version features over 220 pre-built functions to help quickly design, develop and deploy customized mobile solutions for the Automotive Industry

Boise, Idaho - January 05, 2006 – MobileDataforce® today announced the release of the latest version of the PointSync® Mobility Platform for Automotive Inspections and Services, the next generation of the company’s award-winning mobile software solutions for handheld computers. This major release includes over 150 new features, innovations and enhancements to support the needs of the automotive industry.

“This is a significant development for the automotive services industry,” said Kevin Benedict, CEO of MobileDataforce. “PointSync Mobility Platform 4.0 will change the way mobile solutions are developed for the automotive industry and will reduce the time it takes for our customers to recognize a return on investment by reducing the time it takes to design, develop and deploy new automotive services solutions on handheld computers.”

Key new features and enhancements include:

· Enhanced graphical user interface tools, including interactive SPLAT diagrams
· Built in support for VIN scanning and decoding
· New Visual Debugger to quickly debug mobile automotive applications during customization
· New Data Mapping Wizard speeds integration with existing back-office tools such as financial, CRM, HR, scheduling, and many other software packages
· New SQL Builder speeds up business rule development for mobile automotive applications
· Enhanced library of over 220 pre-built functions for mobile application development
· Expanded support for multiple PointSync applications and databases in a hosted environment

To learn more, visit http://www.mobiledataforce.com/Solutions/auto.asp

About PointSync Mobility Platform

The PointSync Mobility Platform for Automotive Inspections and Services is an enterprise class solution used to rapidly design, develop and deploy mobile applications for the automotive services industry. It is architected to provide database centric mobile applications that can be deployed and synchronized from the field.

The PointSync Mobility Platform is popular with companies providing mobile services such as vehicle inspections for insurance companies, auto auctions, auto lease returns, mobile dent repair, detailing and other repair services.

About MobileDataforce

MobileDataforce is a global leader in the development of enterprise class mobile software solutions for the automotive services industry. MobileDataforce has offices in Europe, North America and in Australia to support its expanding customer base and sales channels. Privately held, MobileDataforce has been mobilizing business solutions since 2000. For more information, please visit our website at http://www.mobiledataforce.com/.