Using AI to Analyze CX Across the Business
In this episode of Future of Business TV, we speak with expert Boaz Grinvald, CEO of Revuze about using the power of analytics and AI to understand customer experiences across the entire business. Most businesses share some CX information with a limited segment of their leadership, but by using AI and automation, analytics can be shared across the entire business. ************************************************************************ Kevin Benedict Partner | Futurist | Leadership Strategies at TCS View my profile on LinkedIn Follow me on Twitter @krbenedict Join the Linkedin Group Digital Intelligence ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.