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Showing posts from July, 2020

Human Thinking as Friction

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The volume and velocity of data today ensure leaders can’t effectively consume, ponder and act upon it all.  A human leader’s mind easily becomes overloaded and overwhelmed with information, so in order to maximize effectiveness leaders must purposely limit the amount of data presented to them.  In other words, humans must “dumb-down” and “slow-down” the data to reduce complexity and to give themselves time to ponder it.  This “slow-down” requirement for humans acts as friction in a real-time digital environment.  In this article we will explore how different organizations are addressing some of these challenges. There are many famous innovation labs we can read about that have made significant contributions to our society.  I am thinking of labs like: Palo Alto Research Center, AT&T Research, MIT Media Lab, Boston Dynamics and many others.  Innovation, however, is not limited to academia or the commercial sectors.  Many dedicated men and women within the different military branch

Data Virtualization Changes the Game for Analytics, with Molecula's Mimi Spier

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In this episode, I interview Molecula’s Chief Strategy and Marketing Officer Mimi Spier.  We discuss the power of virtualizing data to deliver hyper-fast analytics across distributed data sources.  We learn why Molecula was awarded Ventana Research’s Digital Innovation Award for “data,” and what that means for businesses everywhere. ************************************************************************ Kevin Benedict Partner | Futurist | Leadership Strategies at TCS View my profile on LinkedIn Follow me on Twitter @krbenedict Join the Linkedin Group Digital Intelligence ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Talent Networks, Gig Economies and the Future of Work with SAP Fieldglass CTO Vish Baliga

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In this episode, SAP Fieldglass’ CTO Vish Baliga shares the evolution of external talent management and contingent workforces solutions, and how today SAP Fieldglass supports new ways of connecting talent networks with the gig economy. ************************************************************************ Kevin Benedict Partner | Futurist | Leadership Strategies at TCS View my profile on LinkedIn Follow me on Twitter @krbenedict Join the Linkedin Group Digital Intelligence ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Covid-19, Content Strategy and Thought Leadership with SAP CX Expert Jenn VandeZande

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In this episode, SAP Customer Experience’s content strategy expert Jenn VandeZande shares her experiences and insights responding to the Covid-19 pandemic, and managing content authors and industry influencers.  We dig deep into the tactics involved in developing content and explore what the future of content strategy might look like. Read more on Covid-19 business impacts here: Covid-19 Responses and Marketing Strategies with Retired VMware CMO Robin Matlock Customer Experience Trends During Covid-19 with SAP Expert Shalini Mitha Microsoft in the Right Place at the Right Time During the Pandemic with Expert Dr. Tomer Simon Moving Physical Interactions to Digital During a Pandemic The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent Business-as-a-Service a Resilient Response to Pandemics Speed, Accidents and Pandemics State and Local Supply Chains Challenged by the Pandemic Paying t

Covid-19 Responses and Marketing Strategies with Retired VMware CMO Robin Matlock

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In this episode, we catch up with the ever enthusiastic and recently retired VMware CMO, Robin Matlock.  We discuss Covid-19’s impact on Silicon Valley and strategies for responding.  We dig deep into her experiences as a high tech executive, explore her marketing and purpose driven philosophies and learn about her plans for the future. Read more on Covid-19 business impacts here: Customer Experience Trends During Covid-19 with SAP Expert Shalini Mitha Microsoft in the Right Place at the Right Time During the Pandemic with Expert Dr. Tomer Simon Moving Physical Interactions to Digital During a Pandemic The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent Business-as-a-Service a Resilient Response to Pandemics Speed, Accidents and Pandemics State and Local Supply Chains Challenged by the Pandemic Paying the Piper In the Midst of a Pandemic What is the Destination of Technological Pro

Chatbots and Digital Assistants Just Keep Getting Smarter an Update from Oracle's Expert Suhas Uliyar

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Today, chatbots and digital assistants can be vertical industry experts with an intimate understanding of roles, rules, regulations, and processes.  In this episode, Oracle’s expert Suhas Uliyar walks us through recent advances and developments in this exciting field. Read more on Covid-19 business impacts here: Customer Experience Trends During Covid-19 with SAP Expert Shalini Mitha Microsoft in the Right Place at the Right Time During the Pandemic with Expert Dr. Tomer Simon Moving Physical Interactions to Digital During a Pandemic The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent Business-as-a-Service a Resilient Response to Pandemics Speed, Accidents and Pandemics State and Local Supply Chains Challenged by the Pandemic Paying the Piper In the Midst of a Pandemic What is the Destination of Technological Progress? Protecting Our Global Economic Network fro

Using AI to Manage Content Strategies and Messaging Globally with Expert Chris Willis

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Using artificial intelligence, embedded in advanced linguistic analytics engines, to globally manage content creation and messaging is brilliant.  In this episode, expert Chris Willis, CMO of Acrolinx explains how many of the world’s largest companies are using AI to ensure accurate, consistent, and effective content, messaging and communications globally. Read more on Covid-19 business impacts here: Customer Experience Trends During Covid-19 with SAP Expert Shalini Mitha Microsoft in the Right Place at the Right Time During the Pandemic with Expert Dr. Tomer Simon Moving Physical Interactions to Digital During a Pandemic The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent Business-as-a-Service a Resilient Response to Pandemics Speed, Accidents and Pandemics State and Local Supply Chains Challenged by the Pandemic Paying the Piper In the Midst of a Pandemic What is the Destinatio

Customer Experience Trends During the Covid-19 Pandemic with SAP's Shalini Mitha

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In this episode, my guest is Shalini Mitha, Global VP, CX Solution Marketing at SAP.  Our conversation dives deep into how the pandemic has impacted consumers, businesses, customer experience and future strategies.  We discuss what makes a company agile enough to change sales channels when the pandemic hit, and what it will take to succeed in the future. Read more on Covid-19 business impacts here: Microsoft in the Right Place at the Right Time During the Pandemic with Expert Dr. Tomer Simon Moving Physical Interactions to Digital During a Pandemic The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent Business-as-a-Service a Resilient Response to Pandemics Speed, Accidents and Pandemics State and Local Supply Chains Challenged by the Pandemic Paying the Piper In the Midst of a Pandemic What is the Destination of Technological Progress? Protecting Our Global Economic Network from Pande

Swarming and the Requirement for a Chief Values Officer

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The traditional relationship between businesses and consumers is changing. Consumers today are increasingly spending their money with brands aligned with their values and belief frameworks.  Does a business require masks or not?  Is the food organic, vegan or gluten free?  Do they treat their employees fairly?  Do they pay a living wage?  Are their products sustainable? Do they source their materials in an ethical manner?  Are their leaders tweeting offensive messages?  All of these things are influencing consumers and altering buying habits.