Wednesday, October 25, 2017
It's not just IT systems that are impacted by the volume and speed of information. The creators of business processes that were designed and developed in an analog area, simply never envisioned a business environment that would require these operational tempos. Analog business processes were designed to have humans involved. These dependencies were designed to slow down the process to ensure accuracy, compliance and accountability. Today, however, operating at the slow speeds of an analog, human dependent business process, will doom your company. Analog business processes must be quickly automated via robotic process automation using artificial intelligence and machine learning to effectively interact with impatient digital customers and B2B partners.