Showing posts with label open text everywhere. Show all posts
Showing posts with label open text everywhere. Show all posts

Open Text and Their Evolving Mobile Strategies

Many of you know Open Text.  They are an important SAP Partner and leader in the enterprise content management space.  Did you know they are also developing mobile applications and acquiring mobile technology companies to expand their mobility capabilities?  In March 2011 they announced their acquisition of UK based WeComm.  Here is WeComm's description, "WeComm offers a cross-platform development platform, called Wave, for creating mobile applications that can run on iPhone, iPad, Android, BlackBerry, Windows Mobile, Symbian or Java-based smartphones."

Even before this acquisition, Open Text had their own internally developed mobility solution called Open Text Everywhere.  Here is its description, "Our mobile solutions provide your workforce with the ability to access and manage business content, keep workflow processes moving, and stay up-to-date with colleagues by using social collaboration capabilities within a single native application designed specifically for your Enterprise Content Management (ECM) deployments."

I had the opportunity last week to spend some time with Oliver Surrock and Micah Kalen with Open Text and to discuss their mobile strategies.  In September of 2010, I had the privilege of interviewing Micah Kalen about Open Text Everywhere.  You can read the interview here.

One of the reasons that Open Text purchased WeComm is to get WeComm's mobile application development platform called Wave.  They will be using the Wave Platform to develop future versions of Open Text Everywhere (OTE) and many new mobile applications.  Wave gives OTE the ability to support hundreds of mobile devices.

Wave also enables Open Text to develop and support mobile applications that have not even been imagined yet.  This is important in the dynamic and fast growing enterprise mobility market.  Here is their currently stated value proposition, "By marrying your enterprise content management and mobility strategies, you can realize a higher return on investment (ROI) through increased user adoption of your content management systems that results from your workforce having meaningful mobile access to your enterprise. Furthermore, content chaos can be avoided by keeping content consistent across Web, desktop, and mobile environments."

I asked how the Wave Platform compares with Sybase's Unwired Platform (SUP).  They described it this way, "SUP is primarily focused on "structured" mobile data, while the Wave Platform is largely focused on managing "unstructured" mobile content such as documents, photos, videos, etc.  Yes, there is some overlap, but that is true with any mobility vendor in the SAP ecosystem.  I dug a little deeper with questions about how Open Text and SAP were going to work together around mobile applications.  Their responses were that SAP is a very important partner and there are many discussions.

Oliver shared that Open Text hopes systems integrators will find the Open Text Mobile Wave Platform to be an attractive development environment.

I love the concept of mobile enterprise content management.  Until I interviewed Micah last year I had not even considered a mobile version of enterprise content management, but there certainly is a value and need.

I want to thank Oliver and Micah for sharing their time and thoughts with us.


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.
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SAP ECM Partner Open Text Adds Mobility

Did anyone else miss this recent press release from SAP ECM (enterprise content management) partner Open Text?  They are investing in mobility, even though they are a company primarily focused on ECM.  I tried my very best to meet up with Patrick Barnert at Open Text but we kept missing each other at SAPPHIRENOW 2011.

Here are some of their current mobility solutions:
Open Text focuses on on ECM.  Content is needed on mobile devices.  They also have document management systems.  Documents need to be accessed by mobile devices.  They are the developers of the SAP Vendor Invoice Management solution.  This is basically a transactional content management system.  A solution for monitoring and tracking the progress of a transaction or document.  It works with the SAP workflow and workflows need approvals, alerts and notifications.

You can see from the above information that mobility and mobile solutions will impact just about every aspect of the enterprise and enterprise solutions.


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.
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Salesforce.com's Chatter, Mobile Knowledge Management and Collaboration


I spent time at the CIO Council last week with Kris Muller in product marketing with Salesforce.com.  He was at the CIO conference speaking about Salesforce.com's new solution called Chatter.  Here is the official description of Chatter from Salesforce.com:

Chatter is a brand-new way to collaborate with people at work. Where the status of important projects and deals are automatically pushed to you — so you're always in the loop.
  • Share securely and collaborate instantly
  • Stay on top of what matters most
  • Gain insight and make smarter decisions
I am a big fan of mobile knowledge management and collaboration tools and this fits right in.  It is a secure way for all members of a sales team (account reps, pre-sales, product marketing, product management, sales management, etc.) to closely follow developments on a specific account.  The team can quickly and securely share information, deal documents, collateral and discussions.
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Mobile Applications for Knowledge Management, Collaboration and Human Progress

I am very interested in mobile enterprise applications that deliver collaboration and knowledge management functionality.  I believe these solutions will revolutionize businesses that use them.  I saw three of these applications at Sapphire this year that I describe later in this article. 

First let me share a very interesting article by Matt Ridley that was recently published in the Wall Street Journal on May 22-23, 2010, Humans: Why They Triumphed.  Here are some excerpts:

  • Collective intelligence is the notion that what determines the inventiveness and rate of cultural progress or change in a population is the amount of interaction between individuals.
  • The sophistication of the modern world lies not in individual intelligence or imagination, rather, it is a collective enterprise.
  • Exchange stimulated innovation by bringing together different ideas. Exchange and collective intelligence is the key to human progress.
  • Once human beings started swapping things and thoughts they stumbled upon divisions of labor, in which specialization led to mutually beneficial collective knowledge. Specialization encourages and promotes innovation. 
  • The process of cumulative innovation that has doubled life span, cut child mortality by three-quarters and multiplied per capita income nine-fold-world-wide in little more that a century is driven by the exchange of ideas.
Mr. Ridley believes that the interactive nature of the internet, rather than dumbing down people, will in fact lead to an explosion of new ideas and inventions! Online collaboration and the sharing of idea through blogs, tweets, online forums and discussion groups lead to an increase in knowledge.  I believe the three mobile applications that I saw at Sapphire will do just that.

The mobile collaboration and knowledge management tools that I saw at Sapphire were:
  • SAP's Expert Link (a proof-of-concept for internal use only developed by Leapfactor)
  • SAP's Streamworks - SAP StreamWork brings together people inside or outside your organization with information for fact-based decision-making and interactive business tools for collecting feedback, strategizing, and brainstorming.
  • Open Text Everywhere - As the enterprise moves away from a fixed and location-centric work setting to a dispersed mobile world; the ability to interconnect people, the processes and the core content regardless of where and when becomes a necessity and a competitive differentiator.
For more details on these applications you can watch a short video from Kevin's Video Comments - Kevin on mobile collaboration and knowledge management applications.

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Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
CEO/Principal Consultant, Netcentric Strategies LLC
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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