It took Magellan’s crew three years sailing ships to circumnavigate the earth. Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth. Data on the Internet, however, travels at 670 million MPH, which means it only takes milliseconds to circumnavigate the earth. In this age of digital businesses and digital interactions, companies must digitally transform to work effectively in a world where mass information moves at these unimaginable speeds.
It's not just IT systems that are impacted by the volume and speed of information. The creators of business processes that were designed and developed in an analog area, simply never envisioned a business environment that would require these operational tempos. Analog business processes were designed to have humans involved. These dependencies were designed to slow down the process to ensure accuracy, compliance and accountability. Today, however, operating at the slow speeds of an analog, human dependent business process, will doom your company. Analog business processes must be quickly automated via robotic process automation using artificial intelligence and machine learning to effectively interact with impatient digital customers and B2B partners.
Kevin Benedict is a TCS futurist, humorist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
Interviews with Kevin Benedict
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In this interview, we sit down with Gartner’s Deepak Seth to explore the transformative power of Artificial Intelligence (AI) and its far-re...
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In this episode of FOBtv, Jasen Williams, the Global VP of Corporate Marketing at Verint, shares his insights on the evolving landscape of c...