SAP is one of the largest software company in the world, and yet, SAP cannot easily process a simple work order or field service ticket. Think about it! Millions of people use SAP and it has difficulty processing an invoice from a plumber that fixed your office toilet. Let's explore this more. The poor plumber completes his work, pulls out his rugged handheld PDA and fills out the electronic work order. Once it is completed he has the customer sign the screen and prints an invoice on his mobile printer. The customer (SAP user) takes the invoice and gives it to the Accounts Payable department. The Accounts Payable department looks to see what purchase order the invoice is associated with and finds none. There is now an invoice dispute. I see this challenge with companies receiving invoices from law firms and in the Oil industry (Upstream). Both industries submit many invoices to firms using SAP and these invoices are rarely associated with a PO. What's the answer? I invite you
Showing posts from January, 2009
- Other Apps
Timble announced today the release of three new models of their rugged handheld PDA called the Nomad™ 800X Series. It is designed for use in the rain, snow and mud. It would be nice if all of us worked in comfortable, safe and warm environments, but that just doesn't happen in the real world. Construction projects, law enforcement, inspections, engineering and maintenance and many service industries spend nearly all of their time in the wilds. These rugged handhelds are larger than a consumer grade handheld PDA or smartphone, but are the perfect size for an industrial use where the ruggedized protection is required.
- Other Apps
Mobile software applications for businesses are getting better and more advanced today, but they are still very difficult and expensive to develop on your own. Why? Let's talk about some of the challenges. The mobile handheld PDA industry is divided up among, Microsoft Windows Mobile, Apple iPhones, Palm, RIM Blackberry and many other unique operating systems. This means that a software developer must either invest in many different development tools and training classes, or choose to be only a niche player. If a developer chooses to be a niche player and develop only for Windows Mobile or the iPhone, they are reducing their overall use potential and betting that the devices supported by these operating system will continue to be popular long enough to deliver a positive ROI for the original development effort. Once a developer chooses the operating system they will support, they have the next challenge which is how to decide how to support the specific features in many differen