Make More Sales by Using Mobile Handheld PDAs and Smartphones

I often talk to potential customers about the cost savings that can be achieved by mobilizing business processes and deploying them to mobile handheld PDAs or smartphones, however, for many of our customers increasing sales is also a key motivator. Let's talk about how mobile software applications on PDAs can help increase sales:

• Mobile applications can prompt service technicians to renew service contracts
• Mobile applications can prompt service technicians to offer additional and complimentary services. For example: Plumbers can offer to conduct a water conservation inspection in the house while they are there repairing the toilet. The inspection can identify various ways the customer could conserve water by replacing shower heads, toilet tanks, etc.
• Mobile applications can prompt service technician to offer products related to the needs of the customer. Plumbers could talk to customers about water filtration systems, and other products.
• Mobile applications can prompt service technicians to sell extended product warranties
• Mobile applications can prompt service technicians to identify various service and product needs that were noted while on site with the customer. This information can be shared with the sales team for follow-up.

These are just a few examples of how mobile software applications on handheld PDAs and smartphones can intelligently remind and prompt field service technicians to help increase the sales of products and services.

MobileDataforce provides a wide range of both mobile software applications and custom mobile software development services.