Monday, July 31, 2017

Digital Transformation and Leadership Development

I have read several articles recently about projects designed to teach digital systems to think more like humans.  For example one article was about teaching chatbot systems to communicate empathy to humans.  It seems ironic that we are developing digital systems to think more like humans, while at the same time much of my work is focused on teaching humans how to think more like and about digital systems and their capabilities.  Let me explain.

Competitive battles in most industries today are increasingly centered on digital technologies and digital strategies, and as a result, it benefits leaders to have a deep understanding of how digital systems work, and how the impact of new digital innovations will change the behaviors of customers, competitors and partners.

A few of the areas that I think leaders should really understand are:

  • Simple programming concepts and computer logic
  • Small World, social networks and swarming theories
  • Industry and technology data exchange standards
  • Platforms, Cloud computing, Containers and System thinking
  • Internet and network architecture and design
  • Big Data and real-time analytics
  • GPS, GIS and Mapping
  • Mobile and wireless technologies
  • Sensors, embedded wireless devices and IoT
  • Data and device security and authentication
  • Databases and data lifecycle management
  • Online catalogs, shopping carts and digital payments
  • Digital marketing, personalization and contextual relevance
  • Digital content and delivery: websites, blogs, videos, podcasts, social media (e.g. Twitter, Snapchat, Instagram, YouTube, LinkedIn, Facebook, etc.)
  • Robotics, automation, AI and machine learning
  • Virtual and augmented reality

There are many more items that could be added to this short list, but I hope you get the idea.  If we can agree that digital technologies are fundamental to our future success, then we must understand them, or at least their capabilities.

To read more about how digital transformation is impacting strategies read this article 15 Rules for Winning During the Age of Digital Transformation.
Kevin Benedict
President, Principal Analyst, Futurist, the Center for Digital Intelligence™
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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.