I have been away the past 10 days on vacation and noticed several uses for mobile handheld PDAs that I wanted to share.
The customer service folks at the Detroit airport, the people pushing the wheel chairs, were all using MC 70 handheld computers from Motorola/Symbol. This is the first time I have seen this category of worker using handheld PDAs and mobile software for dispatch. As I watched them, they would check them about every two minutes as new dispatches were sent out. It appeared that all dispatches were sent out, and available customer service staff would respond.
As I watched, I wondered if each dispatch had a unique work order number and was invoiced to the various airlines. I did not get the chance to follow-up, but that is how it appeared.
- Kevin Benedict
Kevin Benedict is a TCS futurist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
Subscribe to:
Post Comments (Atom)
Interviews with Kevin Benedict
-
Futurist David Espindola’s new book has just been released, "Soulful: You in the Future of Artificial Intelligence." Alex Whittin...
-
I had a great time participating in the filming and development of a 10 minute film on digital twins recently. Last week was its premier at...
-
In this deep dive with Munich Re (Groups) cybersecurity expert Bob Parisi, we learn how the insurance and reinsurance industry develops poli...
No comments:
Post a Comment