Monday, May 12, 2008

Quality Audits & Quality Assurance Using Mobile Handheld PDAs

My team at MobileDataforce is working on a mobile software development project with one of the world's largest consumer packaged goods (CPG) companies. The mobile application is designed to run on handheld PDAs and help the Q&A department improve their visibility into the manufacturing being done in hundreds of different locations around the world. The Q&A department is responsible for the quality and safety of both their employees and customers around the world.

The mobile application allows internal company quality auditors to inspect an operation and synchronize the data to the corporate Q&A database in near-real time. This allows the data from thousands of inspections around the world to be quickly analyzed for trends and problems.

Once the data is collected on mobile devices and synchronized to the corporate Q&A database, business analytic software can be used to understand the data and its impact on quality. Issues can be identified, policies implemented and problems resolved before they grow larger and become a public issue.