In this video, which can be considered a Part 2 to last week's, he discusses the use of artificial intelligence, contextual aware and predictive applications for the services industry. Again, a very intriguing notion.
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Kevin Benedict,
Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
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Full Disclosure: I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles. These are my personal opinions only and do not necessarily represent those of my employer.
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