Friday, March 25, 2011

Mobile Expert Video Series: Australian Post's John Moy

John Moy works for the Australian Post, an SAP customer, and he is an enthusiastic student of mobility.  He was kind enough to grant me a video interview this week in Sydney.  The Australian Post currently has a handful of customer facing mobile applications, and they are looking to expand.  Here is a current list of what they have available on mobile applications:
  • calculate postage costs via the postage assessment calculator tool
  • search for a postcode
  • view and track parcel items
  • locate any Australia Post retail outlet
  • find a nearby street posting box
  • pay a variety of bills online.
I spoke to one of the mobility guys at SAP recently, and he shared that there are potentially thousands of valuable mobile applications that can and should be integrated with SAP systems.  I believe there are many uses for mobile applications, but I may want to argue about whether they all deserve stand alone mobile applications.  It seems to me that many of these mobile "apps" could really be one application with capabilities to support many business processes from the same mobile application or client.   

Here is my interview with John that I recorded in Sydney, Australia at the Mastering SAP Technologies conference.

I want to thank John for sharing both in person and on his tweets. You can follow his tweets on Twitter @jhmoy.

Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
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Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.