PMM Selects MobileDataforce Software for Handheld PDAs

Last week MobileDataforce was selected to provide mobile asset management/field inspection software for a large project in South Africa. It will be used by the South African government to assess property taxes.

Properties will be inspected, data will be collected on a mobile handheld device and the data will be synchronized to an enterprise database. The software application that will be used is MobileDataforce's PointSync. It will be integrated with GPS and mapping software so the exact location of all property assessments can be identified and documented.

Manitoba Hydro Selects MobileDataforce Software


We do a lot of business in the electrical utility industry. This previous blog article identified many of the mobile utility projects we have delivered. This week we gained a new customer in Canada called Manitoba Hydro. They selected MobileDataforce as their mobile software platform for field inspections. They listed over 17 inspections that they want to mobilize (convert from paper to mobile handheld data collection).

The solution will involve using rugged PDAs in the field, MobileDataforce software for the mobile inspection application and synchronization to an enterprise database.

Clinical Research Company Selects MobileDataforce


MobileDataforce just won the contract to develop a large clinical research solution for stroke victims. This project involves healthcare providers using handheld PDAs and PDA software from MobileDataforce to monitor treatment programs and the clinical results over a number of years.

MobileDataforce is becoming more and more involved in the healthcare field. We have recently delivered solutions for remotely monitoring young patients, mobile asset management in hospitals, safety inspections of hospitals and now clinical research.

The clinical research project involves using handheld pdas for data collection, software from MobileDataforce, and synchronization with an enterprise database.

Ease of use, flexibility, and quick application development were reasons given for MobileDataforce winning the award.

Going Mobile Global


In the past few hours I have either spoken or emailed with partners or project teams in the following locations:

  1. Germany
  2. Australia
  3. Hong Kong
  4. Dublin, Ireland
  5. Belfast, Ireland
  6. UK
  7. The Netherlands
  8. Canada
  9. USA
  10. South Africa

The internet is enabling businesses to expand as never before. The internet provides low cost communication globally. Online marketing allows you to meet companies around the world. Online project management tools enable the management of remote projects. Video conferencing let's you look your team leaders and customers in the eyes across the Atlantic, Pacific or any other ocean or sea. Wire transfers allow us all to get a paycheck. Digital products like software can be distributed across the internet - kind of like a digital fedex service.

Now consider MobileDataforce's mobile software platform - PointSync. A person can be conducting a quality assurance inspection of a food processing plant in Melbourne, Australia and with a click of a button on a mobile handheld computer, the information can be immediately synchronized to a database in New York city for viewing by managers. The internet makes this communication both inexpensive and a reality for most of our deployments these days.

MobileDataforce and Large International Deployments

MobileDataforce has been involved in several good sized international deployments of mobile handheld computer solutions lately. These kind of implementations need careful management and planning. Here are a few points to consider and plan for:
  1. First of all the customer must have dedicated staff assigned to the roll-out. It can't be done ad hoc.
  2. If at all possible have the deployment teams onsite at the pilot location.
  3. Pilot and beta programs need documented issue reporting paths. Everyone involved must know how to report issues, and how they are to get resolved.
  4. Don't roll-out to large numbers in the first round. Test...roll-out...test...roll-out...there is a nice pattern here. Minimize the impact of inevitable issues in the early stages.
  5. Use PointSync Manager to deploy updates to the field. PointSync can publish updates to the end user transparently. This reduces end user errors and self-inflicted injuries.
  6. Often it is helpful to load the mobile application onto each handheld device before the initial roll-out. Minimize the variables that can go wrong in the field. Keep it simple for the new users. We often load our mobile applications to an SD or Mini SD card and then simply insert the card into each new device and load.
  7. Keep the user interface on the mobile application as close to the paper process as possible to minimize the training time required. If there is a certain process flow that your field users are familiar and comfortable with, then keep your mobile application as close to it as is reasonable.
  8. Mandate the use of a mobile application, don't give the field user the option of paper. Learning takes time and is often annoying - make sure the end user knows there is no going back to paper...so start learning it.

Interviews with Kevin Benedict