I came across a interesting report today about mobile retail applications. This report came from the EDI/B2B company, Sterling Commerce. You may not expect an EDI/B2B company to be conducting research on mobility, but they provide web portals and other solutions that are now accessed by mobile devices. As a result, it makes sense to conduct research on why customers are accessing portals on mobile devices.
The Sterling Commerce report indicates that product availability is becoming a necessity for impatient shoppers. Nearly two thirds (66 percent) of consumers surveyed considered it important to very important to be able to conveniently determine in-stock availability before visiting a store. It was significantly more popular than store locators and even the ability to read product reviews while in the store.
Kevin Benedict is a TCS futurist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
Showing posts with label sterling commerce. Show all posts
Showing posts with label sterling commerce. Show all posts
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