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For generations, leadership was built upon a relatively stable formula: gather information, analyze options, make decisions, execute plans, and adjust as conditions change. That model worked reasonably well in a world where information moved slowly, systems were less interconnected, and change unfolded at a pace humans could comfortably walk.
Today, those assumptions are weakening. The volume of information overwhelms our ability to absorb it. The speed of change outpaces our ability to fully analyze it. The interconnectedness of modern systems increases the likelihood that unintended consequences will emerge far from where decisions are made.
Yet the greatest challenge facing leaders is not technological. It is human.

