Tuesday, December 05, 2006

HVAC Service Orders on Handheld PDAs

In the last few weeks we have delivered 4 HVAC applications. The image attached is a recent application that was created using MobileDataforce's PointSync Mobility Platform and delivered to a Dutch company.

The ROIs found from automating work and service orders are easily defined:

  1. Daily service orders can be wirelessly dispatched directly to the service technician in the field.
  2. Schedules can be dynamically changed on the handheld
  3. Driving directions can be included and wirelessly dispatched to the handheld and integrated with numerous GPS navigation systems available on PDAs
  4. Customer history and equipment warranty information can be included in the work order and dispatched to the handheld device
  5. Parts can be ordered on the application and wirelessly synchronized with the office
  6. Parts inventory levels and shipping status can be queried on the handheld device
  7. Completed service orders can be invoiced and printed on a mobile printer and left with the customer for fast payment
  8. Completed service orders can be synchronized and integrated with the office database, so no re-typing is required.

These are just a few of the common features in the mobile HVAC applications we have recently delivered using MobileDataforce's PointSync Mobility Platform.