Sky Technologies have announced the launch of SkyMobile Smart Client for SAP® on Nokia Smart Phones and PDAs

Sky Technologies out of Australia seems to be spending some big money to make a push into the SAP mobile application market. In the past week I have read about their expansion to the USA with the opening of a Seattle, WA office, and the release of a new framework for mobile SAP integration. On top of all that, they state they will support the following operating systems, Windows Mobile, Blackberry platforms, iPhone and Android smart clients in 2009.


Sky Technologies has announced the released of its SkyMobile Smart Client for the Symbian OS (Series 60 3rd Edition FP1+). “This enables SAP® users to effectively deploy mobile solutions such as proof of delivery, field service and business work flow solutions onto a wide range of Symbian based handsets. This is primarily targeted at the Nokia smart phone market and is designed to be pre-cursor to the new Symbian open platform."

If Sky Technologies' information is accurate it represents tens of millions of dollars worth of investment in supporting multiple mobile device platforms and operating systems in a tough economic climate. It will be interesting to see if this shotgun approach to developing mobile software and throwing large amounts of money at growing a mobile software company in a rough market will pay off, or suffer the same results as Appforge and Dexterra.

Comparing Netbooks, Mini-Notebooks, PDAs and Handhelds in Field Services

I am a big fan of Netbooks and Mini-Notebooks. These are lightweight portable computers generally with 7-inch to 11-inch screen sizes optimized for internet connectivity. They often have exceptional battery life and can be used as a truly convergent device. Often they are optimized to run the complete Microsoft Office Suite. This article discusses them in more details.

The term Netbook refers to the fact that they are optimized to work on the internet. They are mobile internet devices that also have the power to run your standard office software applications. Doesn't most mobile handheld devices and PDAs that run Windows Mobile already provide these functions? Yes, but the 7"-11" screen is a vast improvement, especially for people needing to do real work, process and read large amounts of data and read diagrams, maps and drawings.

The Netbook, as a mobile internet device, should be set-up to access online documents, manuals and work order applications through simple internet logins. These devices can be generic enough to be shared by a complete workforce. In the morning the user can simply check out a Netbook, login and have access to all the information they need in the field.

Let's take the example of a service technician in the field. A small mobile phone is just not a good option for comprehensive work order management. It will quickly kill the eyes of the user. You need a bigger screen to work with any kind of data intensive work orders or parts catalogs. At the same time, you do not want the bulk and weight of a full size laptop. A small Netbook with a 7 inch screen can fit in the pocket or in a padded pouch easily. The screen size is big enough to show a lot of information and data fields without constant scrolling.

In situations where internet connections will be intermittent you may want to consider a work order management system that can function equally well connected or disconnected and use database synchronization in the background. Vendors like MobileDataforce specialize in these areas.

SAP, Landis+Gyr, Electrical Utilities and Mobile Handheld PDAs

SAP, the world's leading provider of business software, announced yesterday a new partnership with Landis+Gyr, a leading provider of integrated energy management solutions. This partnership includes a software development agreement for the integration of Landis+Gyr's advanced metering infrastructure with the SAP® for Utilities solution portfolio using enterprise services.

You are seeing SAP recognize that there are many specialized business processes that are needed beyond their core ERP solutions, and outside the four walls of the office in mobile environments. SAP has been seeking partnerships that address the industry specific business process needs of companies with mobile workforces.

So far, SAP has seemed willing to give up the mobile applications market for PDAs, handhelds and rugged mobile computers to third parties, and restrict themselves to developing APIs and enterprise service integration repositories for specialized third party mobile application companies like MobileDataforce and others.

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SAP Business Suite 7.0, iPhones, Blackberrys and Mobile Handheld Applications

Today SAP announced the release of Business Suite 7. Reuters reports the following mobile application news concerning SAP's Business Suite 7.0:

Unlike previous SAP products, all programs in the suite will have a common interface, making them easier to use and less cumbersome for IT staff to implement, the sources said.
It is designed to easily work on mobile devices such as the BlackBerry and iPhone, they said.
SAP already offers mobile features in a few packages, such as programs that companies use to manage sales, but has yet to offer those functions across its full line of applications.

SAP's answer to supporting mobile applications is to develop a common interface, web based, and let mobile devices access it via the web. This may work for mobile workers with 100% access to the Internet, but what about mobile workers that travel to remote locations or anywhere with intermittent connections? I have not seen SAP address this issue with an online/offline version of their applications. They seem content to leave the offline/online enablement task to third party mobile application companies like MobileDataforce.

Mobile Handheld PDAs and Mobile Software Application Resources

If you are interested in information related to mobile computing, mobile handheld PDAs and mobile software strategies for your business, you may find this Knol (Google's name for a unity of knowledge) called Mobile Software & Handheld PDA Business Strategies valuable. It contains many useful articles on mobile computing, selecting the best mobile handhelds and advice on developing mobile software applications. Here is the table of contents for your reference:

The ROI in Mobile Applications
What ROI Can I Expect?
10 Steps to Implementing a Successful Enterprise Mobile Solution
Mobilizing and Automating Business Processses During a Down Economy
Mobilized Work Orders
Designing a Mobile Solution to Automate Business Processes
Learning from Mobile Solution Deployments
The Evolution of a Mobile Solution
Buying vs. Building Mobile Applications
Supporting a Customized Mobile Software Application