A Deep Dive into the Current State of Enterprise Mobility with MobileIron's Chief Marketing and Strategy Officer, Ojas Rege

In this episode, I am honored to interview and learn from veteran enterprise mobility expert and Chief Marketing and Strategy Officer for MobileIron, Ojas Rege.  We take a deep dive into the history of enterprise mobility, the current state, and where we think enterprise mobility and “unified end-point management” is going in the future.  Enjoy!


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Kevin Benedict

SVP Solutions Strategy, Regalix Inc.

Website Regalix Inc.

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Join the Linkedin Group Digital Intelligence

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interview Series: Jonathan Kaplan, CTO and Co-Founder of PowWow Mobile

In this in-depth interview, I get the chance to ask PowWow Mobile’s CTO Jonathan Kaplan why 2012 was a good year to start an enterprise mobility focused platform company, and what problems they recognized still needed resolved in the market.  We also dig deep into how AI and IoT fit in with enterprise mobility.  Enjoy!

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Kevin Benedict

Senior Vice President Solutions Strategy, Regalix Inc.

Website Regalix Inc.

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Digital Intelligence

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: The Convergence of Enterprise Mobility and IoT

In this episode of Mobile Expert Interviews, I have the pleasure of interviewing three veteran enterprise mobility, field service, IoT and UI experts from TotalMobile in Belfast and the England.  We cover the the subjects of how IoT and enterprise mobility are converging, the role of AI, and how all of these developments are speeding up the delivery of products and services.  We also explore current and future developments in both healthcare and field services.  Enjoy!



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Kevin Benedict

Principal Analyst, Digital Strategist - the Center for Digital Intelligence™

Website C4DIGI.com

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Digital Expert Interviews: Futurist Frank Diana

I had the pleasure of interviewing futurist and TCS's thought leader extraordinaire Frank Diana today.  In this interview we discuss the impact of automation on jobs, the role of platforms, the accelerating pace of innovation and how ethics and purpose need to be considered.  Enjoy!



Kevin Benedict's Silicon Valley Video Series:

• Security as a Service and Managing Enterprise Security, Processes and Policies
• Cultural Impact on Digital Transformation
• Customer Analytics, Personalization, Privacy and Context
• Evolution of Cloud, Analytics, AI and Human Integration

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Kevin Benedict

Principal Analyst, Futurist, the Center for Digital Intelligence™

Website C4DIGI.com

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Strategic Enterprise Technologies

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Digital Intelligence Weekly by Kevin Benedict

Kevin Benedict's
Center for Digital Intelligence™

In this weekly report I collect, curate and comment on interesting topics related to emerging technologies and digital trends.  Enjoy!

Question: Why is 2017 a record year for retail stores in the USA?  Answer: A record 6,700 retail stores have already closed in the USA in 2017, and as many as 8,600 will close by the end of the year. Online stores are capturing more market share, and fast fashion is overturning traditional retail business models and supply chains. [KRB Comment] This is our fault.  We like to shop online. We like access to global inventories and next day shipping.  We like to be able to conveniently return products that don’t work for us.  We like personalized product offerings.  We like recommendations. We like lower prices.  We like shopping from our couches and beds.
Source: 

Question: How do you dupe Americans out of more personal information without their knowledge and then sway an election?  Answer: Offer them a free personality test on Facebook, and then use that information to create psychographic data. Cambridge Analytica built psychological profiles of over 200 million Americans in part by using information they shared on social media.  For example, many Americans took personality quizzes spread by the firm on Facebook, which were designed to reveal how they score on measures of the so-called “big five” personality traits.  [KRB Comment] I am guilty of taking both personality tests and political leanings tests on Facebook.  I am now sure the results were ultimately combined to create a profile that could be used for nefarious purposes.  I don’t think this is what Mark Zuckerberg had in mind when he first programmed Facebook at Harvard.
Source:

Silicon Valley Series: Cultural Impact on Digital Transformation

In this Silicon Valley Series I am honored to interview a number of very smart and experienced Silicon Valley dignitaries on a variety of important business trends, technologies and strategies.  I hope you find this series of short interviews useful.

In this episode, I interview Tom Thimot, a veteran three time CEO of Silicon Valley companies, on the importance of developing the right culture in your enterprise so you can compete successfully in an age of digital transformation.  Enjoy!

The 12 Step Plan for Digital Transformation Speed

It took Magellan’s crew three years sailing ships to circumnavigate the earth.  Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth.  Data on the Internet, however, travels at 670 million MPH, which means it only takes milliseconds to circumnavigate the earth.  In this age of digital businesses and digital interactions, companies must digitally transform to work effectively in a world where mass information moves at these unimaginable speeds.

It's not just IT systems that are impacted by the volume and speed of information.  The creators of business processes that were designed and developed in an analog area, simply never envisioned a business environment that would require these operational tempos.  Analog business processes were designed to have humans involved.  These dependencies were designed to slow down the process to ensure accuracy, compliance and accountability.  Today, however, operating at the slow speeds of an analog, human dependent business process, will doom your company.  Analog business processes must be quickly automated via robotic process automation using artificial intelligence and machine learning to effectively interact with impatient digital customers and B2B partners.

Analyst Kevin Benedict Interviews OSIsoft's Sam Lakkundi on Industrial IoT Platforms

What makes an Industrial Internet of Things platform different from any other IoT platform?  How is real-time data treated differently from data that can be archived and analyzed later?  What role does AI play in IIoT?  All these questions and more are covered in this interview with OSIsoft's Sam Lakkundi.  Enjoy!



Read more articles and watch more interviews at C4DIGI.com.

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Kevin Benedict

President, Principal Analyst, Futurist, the Center for Digital Intelligence™

Website C4DIGI.com

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Strategic Enterprise Technologies

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Combinatorial Nature of Digital Technologies and Legos

I came across the brilliant blog site of Futurist Frank Diana this week.  In one of his most recent articles he discusses the concept of combinatorial nature.  He states, "We are seeing exponential convergence across the areas of science, technology, economics, society, ethics, and politics. The combinatorial nature of an overwhelming number of building blocks drives an accelerating intersection across these areas."  As an expert Lego player, I can appreciate the concept of building blocks, and the near infinite number of combinations these blocks can be used to form.  The idea that we have now reached a critical mass of digital building blocks, and that we will now experience exponential growth through the combinatorial nature of them is compelling.

The World Economic Forum also describes the future in similar ways, “We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another. In its scale, scope, and complexity, the transformation will be unlike anything humankind has experienced before... Billions of people are now connected by mobile devices, with unprecedented processing power, storage capacity, and access to knowledge.  And these possibilities are being multiplied by breakthroughs in artificial intelligence, robotics, the Internet of Things, autonomous vehicles, 3D printing, nanotechnology, biotechnology, materials science, energy storage, and quantum computing."

Both of these quotes, and the idea that we have reached a new era as a result of the combinatorial nature of digital building blocks, begs the question of what does this mean for for our organizations today?  The answer can be found in the Lego block.

Legos come in standardized shapes, sizes and integration points that allow for the rapid build of billions of different combinations.  The standardization of Lego blocks doesn't restrict our ability to create new and unique combinations, rather it enhances it. Organizations must recognize that the winners of today and tomorrow are not organizations that create their own bespoke building blocks, but that have the vision to use standardized digital building blocks to offer unique combinations faster than their opponents.

Follow Kevin Benedict on Twitter @krbenedict, connect with him on LinkedIn or read more of his articles on digital transformation strategies here:

1. Digital Transformation from 40,000 feet
2. Winning in Chaos - Digital Leaders
3. 13 Recommended Actions for Digital Transformation in Retail
4. Mistakes in Retail Digital Transformation
5. Winning Strategies for the Fourth Industrial Revolution
6. Digital Transformation - Mindset Differences
7. Analyzing Retail Through Digital Lenses
8. Digital Thinking and Beyond!
9. Measuring the Pace of Change in the Fourth Industrial Revolution
10. How Digital Thinking Separates Retail Leaders from Laggards
11. To Bot, or Not to Bot
12. Oils, Bots, AI and Clogged Arteries
13. Artificial Intelligence Out of Doors in the Kingdom of Robots
14. How Digital Leaders are Different
15. The Three Tsunamis of Digital Transformation - Be Prepared!
16. Bots, AI and the Next 40 Months
17. You Only Have 40 Months to Digitally Transform
18. Digital Technologies and the Greater Good
19. Video Report: 40 Months of Hyper-Digital Transformation
20. Report: 40 Months of Hyper-Digital Transformation
21. Virtual Moves to Real in with Sensors and Digital Transformation
22. Technology Must Disappear in 2017
23. Merging Humans with AI and Machine Learning Systems
24. In Defense of the Human Experience in a Digital World
25. Profits that Kill in the Age of Digital Transformation
26. Competing in Future Time and Digital Transformation
27. Digital Hope and Redemption in the Digital Age
28. Digital Transformation and the Role of Faster
29. Digital Transformation and the Law of Thermodynamics
30. Jettison the Heavy Baggage and Digitally Transform
31. Digital Transformation - The Dark Side
32. Business is Not as Usual in Digital Transformation
33. 15 Rules for Winning in Digital Transformation
34. The End Goal of Digital Transformation
35. Digital Transformation and the Ignorance Penalty
36. Surviving the Three Ages of Digital Transformation
37. The Advantages of an Advantage in Digital Transformation
38. From Digital to Hyper-Transformation
39. Believers, Non-Believers and Digital Transformation
40. Forces Driving the Digital Transformation Era
41. Digital Transformation Requires Agility and Energy Measurement
42. A Doctrine for Digital Transformation is Required
43. Digital Transformation and Its Role in Mobility and Competition
44. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
45. Competing in Digital Transformation and Mobility
46. Ambiguity and Digital Transformation
47. Digital Transformation and Mobility - Macro-Forces and Timing
48. Mobile and IoT Technologies are Inside the Curve of Human Time

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Kevin Benedict

President, Principal Analyst, Futurist, the Center for Digital Intelligence™

Website C4DIGI.com

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Strategic Enterprise Technologies

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

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Digital Transformation - Mindset Differences

One of the biggest epiphanies that emerged from our research for the report, “How Digital Thinking Separates Retail Leaders from Laggards” is the difference between leaders and laggards. Digital leaders see digital transformation as a positive, while digital laggards express far more fears and concerns related to digital technologies. In fact, almost 72% of digital laggards are concerned they are wasting money by investing in digital technologies, but only 25% of digital leaders share those apprehensions.

In our analysis, the worries expressed by some digital laggards are justified, as they may be the result of existing IT environments that are incapable of delivering a real-time, contextually relevant and personalized digital shopping experience. These concerns may also stem from leadership’s unwillingness to adopt a digital mindset or invest in the required upgrades, technologies, doctrines, strategies, skills and business processes to elevate their organization’s digital wherewithal.

A retailer’s attitude about the potential of digital technologies to positively impact business performance is an important indicator of the company’s commitment to digital transformation and is seen as a predictor of digital success. Digitally mature retailers are significantly more enthusiastic about how digital impacts their work than digital laggards are. Our research findings suggest a correlation between a retailer’s growth trajectory and its confidence that digital technologies deployed between now and 2020 will have a positive impact on growth. 

Retail executives at companies that are digital leaders have a far more positive attitude than laggards about the impact of digital technologies on their jobs.  These retail executives believe, at a significantly higher level than those at laggard organizations, that digital technologies will help them become more efficient, manage people better, work faster, be more creative and innovative, make better decisions, provide more freedom and flexibility, and make more money.

When asked a more general question about the impact of digital on work, retail digital leaders expressed their belief in a far stronger impact than digital laggards did.  The majority of digital leaders feel business analytics, AI, concerns about security and privacy, bots, digital technology regulations and practices will greatly impact work, as will the state of being hyper-connected.

You can download the full report, "How Digital Thinking Separates Retail Leaders from Laggards" here.

Watch the 3-minute video on digital thinking in retail.

Follow Kevin Benedict on Twitter @krbenedict, or read more of his articles on digital transformation strategies here:

1. Analyzing Retail Through Digital Lenses
2. Digital Thinking and Beyond!
3. Measuring the Pace of Change in the Fourth Industrial Revolution
4. How Digital Thinking Separates Retail Leaders from Laggards
5. To Bot, or Not to Bot
6. Oils, Bots, AI and Clogged Arteries
7. Artificial Intelligence Out of Doors in the Kingdom of Robots
8. How Digital Leaders are Different
9. The Three Tsunamis of Digital Transformation - Be Prepared!
10. Bots, AI and the Next 40 Months
11. You Only Have 40 Months to Digitally Transform
12. Digital Technologies and the Greater Good
13. Video Report: 40 Months of Hyper-Digital Transformation
14. Report: 40 Months of Hyper-Digital Transformation
15. Virtual Moves to Real in with Sensors and Digital Transformation
16. Technology Must Disappear in 2017
17. Merging Humans with AI and Machine Learning Systems
18. In Defense of the Human Experience in a Digital World
19. Profits that Kill in the Age of Digital Transformation
20. Competing in Future Time and Digital Transformation
21. Digital Hope and Redemption in the Digital Age
22. Digital Transformation and the Role of Faster
23. Digital Transformation and the Law of Thermodynamics
24. Jettison the Heavy Baggage and Digitally Transform
25. Digital Transformation - The Dark Side
26. Business is Not as Usual in Digital Transformation
27. 15 Rules for Winning in Digital Transformation
28. The End Goal of Digital Transformation
29. Digital Transformation and the Ignorance Penalty
30. Surviving the Three Ages of Digital Transformation
31. The Advantages of an Advantage in Digital Transformation
32. From Digital to Hyper-Transformation
33. Believers, Non-Believers and Digital Transformation
34. Forces Driving the Digital Transformation Era
35. Digital Transformation Requires Agility and Energy Measurement
36. A Doctrine for Digital Transformation is Required
37. Digital Transformation and Its Role in Mobility and Competition
38. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
39. Competing in Digital Transformation and Mobility
40. Ambiguity and Digital Transformation
41. Digital Transformation and Mobility - Macro-Forces and Timing
42. Mobile and IoT Technologies are Inside the Curve of Human Time

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Kevin Benedict

Senior Analyst, Center for the Future of Work, Cognizant

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Chatbots Rising - Learning from Oracle's Suhas Uliyar

I had the privilege today to interview Oracle's mobile and Chat Bot expert, Suhas Uliyar.  In this video interview we discuss the four components of Chat Bot development, how they utilize mobility platforms, sentiment analysis, APIs, personalization, decision-trees, AI and much more.  Enjoy!

Video Link: https://youtu.be/2A8oaJr1dcY  

Follow Kevin Benedict on Twitter @krbenedict.

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Kevin Benedict

Senior Analyst, Center for the Future of Work, Cognizant

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The Role of Digital Thinking

The military strategist Colonel John Boyd wrote that success depends on three things, 1) People, 2) Ideas, and 3) Things, in that order.  People have to be trained to think and do the right things, using the right ideas (doctrines, strategies and tactics) and then utilize the best things (equipment, materials, design, etc.) that you can.  In my new report, “How Digital Thinking Separates Retail Leaders from Laggards,” we focus on the differences in thinking between leaders and laggards. 

Here are some of our key findings:

1. Digital commerce outpaces brick-and mortar. Already a significant retail driver, digital commerce is predicted to increase in importance by 68% for surveyed retailers between now and 2020. This trend has motivated many retailers to invest strategically in digital technologies.
2. Digital leaders outperform digital laggards. There is a correlation between companies with strong revenue growth and digital leadership, and retailers with a higher percentage of online sales. Companies that have experienced early digital commerce success are also likely to express a more positive outlook on the value of digital technologies to the overall business.
3. Retailers don’t know if they are winning the race. Many retailers find it difficult to evaluate their relative digital maturity and how they compare with competitors.
4. Digital leaders think differently about the role and value of digital technologies, including the ability of these tools to enable competitive advantage in the form of revenue growth, and positively impact work and jobs. As a result, leaders are developing more aggressive technology plans and strategies than digital laggards.
5. Digital technologies will transform jobs in positive ways. Digital leaders believe digital technologies will help them increase efficiency, manage people better, work faster, be more creative and innovative, make better decisions, boost freedom and flexibility, and even help them make more money by 2020.
6. Digital leaders believe digital technologies will have a big impact on work by 2020. Far more so than laggards, digital leaders believe work will be significantly impacted by technologies such as business analytics and artificial intelligence. They are simultaneously concerned about data security and privacy, bots, new regulations on digital businesses and hyper-connectivity of people and things.
7. Retailers with very strong revenue growth have different opinions than moderate growth retailers as to which skills will be needed by 2020. The biggest differences in opinions are in the areas of fabrication, verbal and written communications, and language and design skills.

What are the ideas that Colonel John Boyd spoke about?  I need you to help me identify those good ideas for digital strategies by taking a short 5-minute digital strategy survey, https://goo.gl/forms/bquUpmkaYFK6QZQt2. I am giving a copy of the book, "What to Do When Machines Do Everything," to the first 50 people in North America to complete the survey. 

Download my latest report, "How Digital Thinking Separates Retail Leaders from Laggards."

Watch the 3-minute video on digital thinking in retail.

Follow Kevin Benedict on Twitter @krbenedict, or read more of his articles on digital transformation strategies here:

1. Measuring the Pace of Change in the Fourth Industrial Revolution
2. How Digital Thinking Separates Retail Leaders from Laggards
3. To Bot, or Not to Bot
4. Oils, Bots, AI and Clogged Arteries
5. Artificial Intelligence Out of Doors in the Kingdom of Robots
6. How Digital Leaders are Different
7. The Three Tsunamis of Digital Transformation - Be Prepared!
8. Bots, AI and the Next 40 Months
9. You Only Have 40 Months to Digitally Transform
10. Digital Technologies and the Greater Good
11. Video Report: 40 Months of Hyper-Digital Transformation
12. Report: 40 Months of Hyper-Digital Transformation
13. Virtual Moves to Real in with Sensors and Digital Transformation
14. Technology Must Disappear in 2017
15. Merging Humans with AI and Machine Learning Systems
16. In Defense of the Human Experience in a Digital World
17. Profits that Kill in the Age of Digital Transformation
18. Competing in Future Time and Digital Transformation
19. Digital Hope and Redemption in the Digital Age
20. Digital Transformation and the Role of Faster
21. Digital Transformation and the Law of Thermodynamics
22. Jettison the Heavy Baggage and Digitally Transform
23. Digital Transformation - The Dark Side
24. Business is Not as Usual in Digital Transformation
25. 15 Rules for Winning in Digital Transformation
26. The End Goal of Digital Transformation
27. Digital Transformation and the Ignorance Penalty
28. Surviving the Three Ages of Digital Transformation
29. The Advantages of an Advantage in Digital Transformation
30. From Digital to Hyper-Transformation
31. Believers, Non-Believers and Digital Transformation
32. Forces Driving the Digital Transformation Era
33. Digital Transformation Requires Agility and Energy Measurement
34. A Doctrine for Digital Transformation is Required
35. Digital Transformation and Its Role in Mobility and Competition
36. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
37. Competing in Digital Transformation and Mobility
38. Ambiguity and Digital Transformation
39. Digital Transformation and Mobility - Macro-Forces and Timing
40. Mobile and IoT Technologies are Inside the Curve of Human Time

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Kevin Benedict

Senior Analyst, Center for the Future of Work, Cognizant

View my profile on LinkedIn

Follow me on Twitter @krbenedict

Subscribe to Kevin's YouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.