Winners know how to win. When competition, data and/or rules change, so do their game plans. Recently while watching NFL football, I was intrigued by a discussion between analyst about how the best coaches can change their strategies mid-game based on new and different data. Some coaches are able to pivot, others can't. What follows is a list of key strategies, concepts and mindsets that will help your enterprise win in 2020:
Businesses must continuously transform themselves to compete. Why? That is what their customers and competition are doing. One of those areas of transformation involves competing in time. Think about the impact of Amazon on shopping and delivery times! All businesses operate in time, whether human, digital or future. Businesses today must transform in order to successfully compete in all three of these time states simultaneously.
Let’s first discuss the definitions of these times:
Human time – time governed by our physical, biological and mental limitations as humans
Digital time – time governed by computing and networking speeds
Future time – time governed by predictive analytics and algorithms
Recently an artificial intelligence system in China successfully passed a medical exam for the first time. This is a significant advance in healthcare. Potentially AI can soon provide high quality medical diagnoses remotely anywhere around the world. Another significant step in AI and robotics happen a couple of years ago in Saudi Arabia where they granted citizenship to a robot named Sophia. I wonder if that robot will be forced to wear a burka? With all these rapid advancements, I think it is time we explore the spiritual life of robots and artificial intelligence.
Up until recently, human programmers coded and configured algorithms, AI, automation and machine learning system and took personal responsibility for all of their own code. Today, however, AI has escaped the confines of human oversight and has been empowered and employed to self-program, self-optimize, self-test, self-configure and self-learn. David Gunning writes, "Continued advances [in AI] promise to produce autonomous systems that will perceive, learn, decide, and act on their own." That's potentially a big problem for karma.
A simplistic definition of karma is a spiritual principle that teaches good actions and good intent lead to good things now and in the future, while bad actions and bad intent lead to bad things now and in the future. What happens to a human programmer that empowers or transfers responsibility for future decisions and actions to a robot - an autonomous machine with artificial intelligence? Will karma eventually seek out the original human programmer of the autonomous system, long since retired and fishing on a mountain lake to extract retribution, or direct bad karma to the machine? It's a problem.
I have the good fortune to meet with and interview many distinguished business and technology leaders in the normal course of my work. One of the most common subjects of discussion in 2019 was the increasing importance of data and data analytics. Everyone needs data and an understanding of what it means to operate today. Data is captured and analyzed to determine facts, and the facts are weighed and measured to derive the truth. Without data, facts can’t be supported, truth can’t be determined and effective reasoning cannot be applied.
Most people recognize the role of truth in reasoning. Reasoning without truth is like programming without logic. It doesn’t work. Computers run on logic as does nearly the entire world as a result of digital transformation. Truth and logic allow others to replicate your processes by following the logic, testing it, and debugging any issues. That is why it is so critical, in an advanced digital society, to respect and honor the value and utility of truth and logic. Without truth scientific breakthroughs and processes can’t be delivered, digital systems and economies can’t operate, and governments cannot sustain the trust and cooperation of their citizens.