Tuesday, March 12, 2019

Customer Success Strategies with VMware's Mason Uyeda, Senior Director of Customer Success

In the words of Mason Uyeda, his job is to “Make users more productive, satisfied and efficient.” Today, customers have higher expectations, they subscribe instead of purchase, and they all want their experiences as simple as their mobile apps. This takes a lot of work, data, analysis, understanding, focus and ambition. In this interview, we take a deep dive into how this all works at VMware.

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Kevin Benedict
SVP Strategy, Regalix Inc.
Online TV Channel RegalixTV
Website Regalix Inc.
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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.