Wednesday, February 18, 2015

Kevin Benedict's Mobile Commerce News Weekly – Week of February 15, 2015

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Connected Globe News Weekly
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Some 54 percent of the 1,000 Brazilian consumers polled by PricewaterhouseCoopers between August and September 2014 have purchased something via their mobiles or smartphones and 51 percent have done so via a tablet device.  Read Original Content

Goldman Sachs is predicting consumer spending via mobile commerce will grow to $626 billion by 2018.  Read Original Content

Users’ lack of trust remains the largest single obstacle to growth in the mobile content and commerce industry. Forty percent of mobile users recently surveyed said it prevents them from downloading content more often, according to AVG Technologies and MEF, which conducted the study.  Read Original Content

B2M Solutions’ mobile software delivers valuable insight and actionable analytics for enterprise customers. Business leaders and managers within the mission critical, rugged mobile enterprise now have operational views of key business and technology analytics affecting performance and productivity. B2M software is developed with specific functionality to help organizations identify and unblock mobility problems as soon as, or even before, they occur, allowing customers to sustain critical business processes and gain competitive advantages. To Lean more visit www.b2msolutions.com.  This newsletter is sponsored in part by B2M Solutions.

Revenue that mobile commerce merchants lost to fraud spiked 70 percent in 2014 to 1.36 percent compared with 0.80 percent in 2013, according to a new report from LexisNexis Risk Solutions Inc.  Read Original Content

A recent study conducted by Contact Solutions has revealed the majority of shoppers in the United States have required assistance when using an m-commerce app, but only a small fraction of them actually used that device in order to obtain the help they needed.  Read Original Content


Gartner issued a new report pointing to how the “rampant interest” in mobile payments among U.S. consumers will impact online shopping in the coming years.  Gartner predicts that by 2017, U.S. customers’ mobile engagement behavior will drive domestic mobile commerce revenue to 50 percent of U.S. digital commerce revenue.  Read Original Content

According to analysis from RSA – an encryption vendor – the annual loss as a result of fraud over mobile commerce was $92.3 million. In certain cases, the impact of fraud on m-commerce was as great as 25 percent of the sales of the retailer over that channel.  Read Original Content

By 2016 more online commerce consumers will make their purchases from mobile phones, instead of desktops, according to technology consultancy firm Forrester Research. By 2019 total mobile commerce sales could reach $19 billion even as the overall online commerce industry grows to over $100 billion.  Read Original Content

A report from yStats.com shows that as online retail revenue is increasing at double digit growth rates globally, and is expected to total nearly two trillion Euros in the next four years, fraud is also increasing.  Read Original Content

A new report by Forrester finds online spending in China will reach one trillion dollars by 2019. The growth will be fueled by mobile apps and improving logistics networks, which have helped e-commerce companies reach new customers in smaller cities.  Read Original Content

The U.S. Patent & Trademark Office published a patent application from Apple that reveals a new Apple Pay feature that will be able to lower NFC power drain when not in use. Apple's invention relates to the management of near field communications by using low power modes of an electronic device such as an iPhone.  Read Original Content

According to Forrester, 41 percent of marketers surveyed either have or will have a mobile wallet program within the next year. One expert finds that the key is for brands to add those linking capabilities so the mobile wallet holds everything the shopper wants from a payment option to access to loyalty programs and discount options.  Read Original Content

China is currently the world’s largest online retail market. In 2013 more than $307 billion in online sales were made throughout the country.  Read Original Content

According to a report from Ericsson, some 22.31 million new users are expected to embrace mobile commerce in Latin America by 2016.  Read Original Content

Google has launched a new payment service in the United Kingdom. Those using Gmail will be able to send money to their friends and family via email using this service. The service was launched in the United States last year and has enjoyed modest success, utilizing the Google Wallet infrastructure.  Read Original Content

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Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.