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Showing posts from December, 2014

Misusing Mobile Apps in the Enterprise

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Thinking-Time As the definition of productive work-time evolves from physically being on a production line or in an office, to anywhere and anytime you are contributing to the goals of your employer, there also needs to be an evolution into new ways of valuing and managing time. I recently watched, with great interest, a passenger sitting next to me on a plane answering dozens of emails in the course of a few minutes. At the rate of the responses flying off of the laptop next to me, I suspected the emails were not on topics like complex legal briefs, new government policies, innovative business plans or scientific experiments.  I genuinely felt sorry for this person.  It seemed a shame to me, a waste of brainpower to have some very capable communicator (typist at least) answering mass volumes of simple emails when there are great-unsolved issues begging for mental energy and committed time like great public works, innovations, inventions, health and scientific breakthroughs.  The

An Interview with World Traveler and BI Expert Mico Yuk

I was thrilled to catch business intelligence expert Mico Yuk at her home office in Atlanta, GA., as she travels so frequently.  She is the founder of BI Dashboard Formula .  In this interview we discuss the state of business intelligence and the impact of real-time and SMAC (social, mobile, analytics and cloud) on BI.  Enjoy! Video Link:   http://youtu.be/Fa_jX4-zMSo?list=UUGizQCw2Zbs3eTLwp7icoqw ************************************************************************ Kevin Benedict Writer, Speaker, Senior Analyst Digital Transformation, EBA, Center for the Future of Work Cognizant View my profile on LinkedIn Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Browse the Mobile Solution Directory Subscribe to Kevin's YouTube Channel Join the Linkedin Group Strategic Enterprise Mobility Join the Google+ Community Mobile Enterprise Strategies ***Full Disclosure: These are my personal opinions. No company

Robotics and Business Process Services - The Interview

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Last week I learned much and will share some of it here today.  Although I have worked with Cognizant for over 2 years, I have not had many opportunities to actually meet large numbers of my colleagues.  I have been traveling the world speaking at conferences, teaching and writing.  That was solved last week, however, in Orlando where I was able to meet many colleagues that I had previously only communicated with over conference calls and video chats. One of those colleagues from the Center for the Future of Work at Cognizant, Rob Brown, is an expert in business process services.  He shared with me the advances robotics are making in the area of business processes.  Not the kind of metal, walking and talking robots we see in movies, but robots that assist humans in their jobs every day.  In this interview Rob Brown explains it.  Enjoy! Video Link: http://youtu.be/18Iy0eOe_pQ?list=UUGizQCw2Zbs3eTLwp7icoqw *********************************************************************

The State of Mobile Enterprise Collaboration: Challenges and Opportunities

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Today we are honored with a guest post from mobile expert Yaacov Cohen, the CEO of  harmon.ie .  In this article Yaacov reviews the findings of a recent report titled State of Mobile Enterprise Collaboration and shares his thoughts on what the findings mean to businesses. I have interviewed him in the past and you can watch that interview here .  Enjoy! Analyst firm Strategy Analytics predicts that the mobile enterprise business application market will nearly double from $31B in 2012 to $61B by 2018 . As we invest more time and energy in mobile, the question remains: are enterprises ready to take on the challenge of providing workers with true mobile collaboration capabilities? To answer this question, we commissioned the first extensive mobile collaboration study engaging over 1,400 Business and IT users. The results demonstrate why merely giving workers the ability to send emails, share files or exchange instant messages no longer cuts it, and what barriers we must overcome to en

Is Email Destroying Productivity? Hear from Expert Jack C. Crawford

"You can't scale, in a digital economy, without enterprise collaboration." ~ Jack C. Crawford This week I had the chance to meet with and interview Cognizant's Senior Director of Customer Experience Jack C. Crawford.  In this interview we talk about all the ways digital transformation is impacting the way people and businesses interact and communicate with each other.  Enjoy! Video Link: http://youtu.be/vhe1iiyjz7s?list=UUGizQCw2Zbs3eTLwp7icoqw ************************************************************************ Kevin Benedict Writer, Speaker, Senior Analyst Digital Transformation, EBA, Center for the Future of Work Cognizant View my profile on LinkedIn Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Browse the Mobile Solution Directory Subscribe to Kevin's YouTube Channel Join the Linkedin Group Strategic Enterprise Mobility Join the Google+ Community Mobile Enterprise Strate

Kevin Benedict Interviews Social Media Expert Gerry Moran

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In this interview we learn from Cognizant's social media expert Gerry Moran on how companies can effectively leverage LinkedIn to reach, engage and connect with their markets.  Enjoy! Video Link: http://youtu.be/HcXF-r73Nk0 ************************************************************************ Kevin Benedict Writer, Speaker, Senior Analyst Digital Transformation, EBA, Center for the Future of Work Cognizant View my profile on LinkedIn Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Browse the Mobile Solution Directory Subscribe to Kevin's YouTube Channel Join the Linkedin Group Strategic Enterprise Mobility Join the Google+ Community Mobile Enterprise Strategies ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies menti

Kevin Benedict Interviews Digital Transformation Expert Ved Sen

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This week I am in Orlando, Florida meeting many of the smartest folks in Cognizant  and planning our 2015. While at this event I am taking the time to interview some of our global experts on digital trends and strategies.  This interview is with Ved Sen, Global Head, Advisory Services, Social, Mobile and Sensors at Cognizant.  Enjoy! Video Link: http://youtu.be/1u5gzIQN-us?list=UUGizQCw2Zbs3eTLwp7icoqw ************************************************************************ Kevin Benedict Writer, Speaker, Senior Analyst Digital Transformation, EBA, Center for the Future of Work Cognizant View my profile on LinkedIn Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Browse the Mobile Solution Directory Subscribe to Kevin's YouTube Channel Join the Linkedin Group Strategic Enterprise Mobility Join the Google+ Community Mobile Enterprise Strategies ***Full Disclosure: These are my personal opinions.

IT and Data Security and the Risk to Christmas and the Global Economy

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Come let us build ourselves a city, with a tower that reaches to the heavens, so that we may make a name for ourselves. ~ Genesis I have a sizable collection of books in my library, in fact I have a tower of books in my office that is a danger to small children.  Many of the books in my collection are on the topic of technology strategies for businesses.  This collection represents a passion I have for connecting business strategies and new technologies together to improve business performance.  I have, however, learned over the years that with new technologies comes new vulnerabilities that must be considered as part of the adoption strategy. Today, 27 missiles can destroy our entire commercial global GPS system, and another 2,465 missiles or laser attacks could destroy every active satellite we have in orbit.  That represents a new and emerging vulnerability to our digital economy. We have seen demonstrated this year that private and government sponsored hackers can bring down

Mobile Cyber Security News Weekly - Week of December 7, 2014

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Welcome to the Mobile Cyber Security News Weekly, our newest online newsletter. Mobile Cyber Security will focus on the most interesting news, articles and links related to mobile and cyber security, mobile malware, mobile application management, cyber warfare (and more!) that I run across each week.  I am specifically targeting market trend information. Also read Connected Globe News Weekly Also read Field Mobility News Weekly Also read Mobile Commerce News Weekly Also read Mobile Health News Weekly Also read Mobility News Weekly Looking for an enterprise mobility solution?  Read the Mobile Solution Directory Here ! New security measures by Apple have reduced phone theft by as much as 40 percent, a study from the US Federal Communications Commission (FCC) has shown. Read Original Content Mobile device security software market is forecast by Infonetics Research to increase at a 25 percent compound annual growth rate topping $4 billion by 2018. Read Original Content Anal

Telling the Brand Story with Mobile Applications and Code Halos

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Click to Enlarge "48% of eBay’s transactions globally are now touched by mobile at some point in the transaction." ~ Jonathan Gabbai, Head of International Mobile at eBay The pace of change in retail today is crazy!  Consumer behaviors are changing as fast as new mobile applications are being released.  I don't envy the role of the IT strategy team or the marketing team in a retail operation today.  The shopping experience is changing monthly.  The way consumers research products and pricing is changing.  Customer expectations are increasing, and customer loyalty is a fleeting goal.  On top of all this, we (the consumer) are quickly finding ways to ignore mobile advertisements. Juniper Research predicts smartphone and tablet users will make 195 billion mobile commerce transactions by 2019, up from 72 billion in 2014.  That massive increase, represents fewer visits to expensive big box stores for most customers. This trend will most definitely impact retailers'

The Internet of My Things and How It Works

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IoT MyThings In this article, my ever brilliant friend and colleague, Ved Sen , shares what the IoT (Internet of Things) is really about and the processes, technologies, systems and strategies behind it. *** So there’s been all this talk about the Internet of Things. What the heck is it? You may well be cautious. Especially since it’s currently perched at the peak of the Gartner Hype curve for 2014. So I started thinking about this by listing all the ‘things’ I interact with. From my house & home to the trains I take and from the clothes I wear to the hotel room I might live in on my travel. Obviously you can get many levels in the hierarchy. The home is a complex construct, and comprises many sub-things. Example – rooms, walls, plumbing. Some of these, such as ‘heating’ may have further sub-components – radiators, boilers, etc.  The resultant picture looks something like this, at a very high level. Of course, this is hugely inadequate for detail, but you get the conceptua

Mobile Expert Interviews: B2M's CEO Julie Purves

I have never before recorded an interview with the CEO of a mobile solutions company who has an office in a thatched roof cottage, in the middle of an orchard, in foggy England?  This is a first!  Julie Purves is the CEO of B2M Solutions , a mobile industry veteran and expert in all things related to mobile.  B2M Solutions is a different kind of mobile solution company.  They prioritize mobile application and user analytics so you can optimize your investments in mobile application development, design and productivity.  Enjoy! Video Link: http://youtu.be/MNz1bZZfHbI ************************************************************************ Kevin Benedict Writer, Speaker, Senior Analyst Digital Transformation, EBA, Center for the Future of Work Cognizant View my profile on LinkedIn Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Browse the Mobile Solution Directory Subscribe to Kevin's YouTube Channel Join the

Mobile Apps, Sensor Platforms, Code Halos and Consumer Behaviors

In 2015 I am going to be investing a lot of time studying how consumer behaviors are changing as a result of the use of smartphones and mobile apps.  I will also be studying what leading companies are doing to address those changing behaviors.  Why will I be focusing on this area?  Look at these numbers from the last week in November 2014 as reported by iovation: 38 percent of transactions on Black Friday were from mobile devices 40 percent on Saturday and Sunday Nov. 29 and 30 were from mobile devices 30 percent on Cyber Monday were from mobile devices 44 percent the weekend before Black Friday, Nov. 22 and 23 were from mobile devices Does that convince you of the importance? Here is another interesting analysis of the data, “When we looked closer at the holiday data and other historical intelligence, it was clear that fewer people shop from mobile devices during the work week as they presumably make purchases from work computers, not personal phones and tablets,” said iovati

Digital: Big Vision, Small Action

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In my experience with digital tools & projects, nobody’s really an expert – everybody has gaps in their understanding. ~ Ved Sen Ved Sen Global Head Advisory Services Social, Mobile and Sensors My friend and colleague Ved Sen shares his insights from working in the trenches on digital transformation projects.  This is an important piece, as he is sharing real world advice on project management, scope and change management - not hypotheticals. *** I've been a part of scores of discussions and projects around digital transformation, strategy and innovation. I've also been in the trenches trying to make some of this stuff actually happen. Over the years I've developed a strong olfactory sense of ideas that aren't going well and those where there’s clearly a smell of success. I've spent many moments reflecting on these experiences. Sometimes at airport lounges by myself after day long meetings, nursing a glass of wine. At other times, in heated discuss

Connected Globe News Weekly – Week of November 30, 2014

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Welcome to Connected Globe News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market. Also read Field Mobility News Weekly Also read Mobile Commerce News Weekly Also read Mobile Cyber Security News Weekly Also read Mobile Health News Weekly Also read Mobility News Weekly Looking for an enterprise mobility solution?  Read the Mobile Solution Directory Here ! According to Research and Markets, M2M and wearable technology can help wireless carriers pocket as much as $116 billion in network connectivity service revenue by the end of 2020. Read Original Content SAP has announced enhanced Internet-of-Things applications that will take advantage of sensor data. In a separate but re