Thursday, October 31, 2013

Mobility News Weekly – Week of October 27, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

Researchers at Gartner recently identified ten strategic trends—mobile and apps behind two of them—that will define and potentially disrupt the enterprise market over the next three years. These technology trends, according to the market research firm, will require large investments and are crucial to adopt, lest businesses gets left behind by competitors.  Read Original Content

Strategy Analytics has released smartphone market share for 3Q 2013. Samsung, Apple, Huawei, LG and Lenovo are the top five smartphone vendors in the world – based on shipments.  Read Original Content

The worldwide video game marketplace, which includes video game console hardware and software, online, mobile and PC games, will reach $93 billion in 2013, up from $79 billion in 2012, a report said.  Driven by strong mobile gaming and video game console and software sales, the market is forecast to reach $111 billion by 2015, said the report from Gartner.  Read Original Content

Magic Software Enterprises, with a presence in more than 50 countries, provides development, deployment, and integration of core business applications, supporting scalable deployment on multiple channels, including on-premise, Web (HTML5), rich Internet, mobile, and SaaS. This newsletter is sponsored in part by Magic Software Enterprises.

German business software group SAP is not interested in bidding for troubled smart phone maker BlackBerry Ltd, its chief financial officer told a German magazine. Read Original Content

Research outfit IHS recently compared the history of combined smartphone and tablet revenue to revenue from the broader consumer electronics market to compare future revenue trajectories for both markets.  In doing so, IHS found smartphones and tablets will combine for about $355 billion in revenue this year, which is three percent higher than the expected revenue for the entire CE market, which is roughly $344 billion.  Read Original Content
Boise State University’s Albertsons Library has revealed a new interactive map tool that showcases historic images of the university. The images were chosen to engage visitors, students, researchers, faculty and staff with the rich history of Boise State University. Read Original Content

Even as the mobile phone market is expected to expand by over five percent to about 1.91 billion units by 2014, the opportunity for smartphones in the premium category is now fading, according to global research firm Gartner.  Read Original Content

Taiwanese producer of smartphones HTC has reduced production of the devices. One of the company’s four production lines is stopped. The company releases 20 percent of the volume of all smartphones. Read Original Content

Facebook has announced recently it will introduce video ads on its mobile iPhone and Android apps. For now that advertising service will be marketed primarily to other app developers. Facebook mobile video ads might show a video demonstrating how another application works, for example.  Read Original Content

LG Electronics Inc. said its handset business sank into the red for the first time in a year as it cut prices and spent more on marketing to carve out a share of the high-end smartphone market.  The company reported its mobile communications business lost 79.7 billion won ($75.5 million) in the July-September period, even after selling 12 million smartphones.  Read Original Content

Facebook finally earned Wall Street's love in the second quarter. Now it needs to make the relationship last.  Its shares have doubled in just the last three months, buoyed by an increasing belief among investors that the company has finally struck a winning formula in mobile advertising.  Read Original Content

ABI Research estimates the current Mobile Encryption Software and Services market will total $230 million by the end of 2013.  Read Original Content

SAP is planning to rely heavily on HTML5 and open standards within its products for building mobile applications, and is embracing the concept of BYOT (bring your own tools) in order to draw interest from developers.  Version 3.0 of SAP Mobile Platform will combine SAP's NetWeaver Gateway, Sybase Mobiliser and Syclo Agentry products "to meet current and future mobile app use cases.”  Read Original Content

BlackBerry said that within the first 24 hours of availability, more than 10 million users had downloaded the cross-platform version of its signature Messenger app for Google's Android and Apple's iOS platforms.  Read Original Content

LG has announced official details of its curved-screen smartphone, the G Flex. The phone, which uses flexible OLED screen technology to allow for a dramatic curve on the horizontal axis, is between 7.9 and 8.7mm thick at various points, weighs 177g, and has a 6-inch 720p display. Inside there's a 2.26GHz quad-core Snapdragon 800 processor, 2GB of RAM, a 13-megapixel camera, and a 3,500 mAh battery.  Read Original Content

Apple sold 33.8 million iPhones in its most recent quarter, slightly above a consensus of analysts and a record for the company's September quarter. Apple also posted quarterly revenue of $37.5 billion and quarterly net profit of $7.5 billion in its fiscal fourth quarter. Overall, Apple's gross margin was 37 percent, compared to 40 percent in the year-ago quarter.  Read Original Content

Recent Articles by Kevin Benedict

Mobile Expert Interview Series: SAP's Ole Einar Fosse
Enterprise Mobility, Network Centric Operations and Decision Making
Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, October 30, 2013

Mobile Commerce News Weekly – Week of October 27, 2013

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

IBM has announced the acquisition of Xtify, a provider of mobile messaging tools that allows push notifications to reach customers. Terms of the deal were not disclosed.  Read Original Content

Mobile e-commerce is rapidly growing in the Netherlands and it is expected to be the growth drive for the e-commerce sector in the coming years.  A new study, conducted by Blauw Research for Thuiswinkel.org, reveals mobile e-commerce in the Netherlands rose 67 percent year-on-year in the first half of 2013 to €550 million, reports Telecompaper.  Read Original Content

According to a recent Shopgate report, retail needs to appeal to smartphone using consumers.  Shopgate, a highly recognized m-commerce business solution, has released a report called the “2013 Holiday Guide for Online Retailers”, which provided the top 10 recommendations for success, this holiday season.  Among those points, the focus on catering to smartphone users was a considerable one.  Read Original Content

Verivo is a leading provider of enterprise mobility software. Verivo helps companies accelerate their business results. Its unique technology empowers teams to build, deploy, manage and update their mobile apps -- rapidly and securely. Verivo’s mobility platform is used by hundreds of companies in numerous industries, worldwide. This newsletter is sponsored in part by Verivo.

The mobile retail audience in Europe has seen some pretty tremendous growth over the past year, at least in the five biggest markets across the continent.  In the three months ending in August of this year, the European mobile retail audience was 31 million, an increase of over 43 percent from the same period the year before, according to data from comScore.  Read Original Content

Mobile commerce at Argos more than doubled in the first half of its financial year to account for 16 percent of sales, one year into the general retailer’s digital transformation plan.  Some 43 percent of its total sales were made online, including through its Check & Reserve service, with commerce over both tablets and smartphones growing by 124 percent, and powered by new smartphone and tablet apps.  Read Original Content
A recent report from BuyDesire and Econsultancy on mobile marketing and commerce has determined that show rooming may not be as great of a threat as expected, as only 11 percent of retailers participating in a study claimed they felt it is a shopping behavior that could be harmful to their own revenues.  Read Original Content

eMarketer has released the result of an in depth analysis of the direction that mobile commerce is taking and, in doing so, has revealed a considerable amount of insight that pertains specifically to consumers who are among the most affluent. For example, the eMarketer research showed that 49 percent of smartphone users in the affluent category used their devices for searching for store information such as to obtain directions, open hours, etc.  Read Original Content

Multimedia messaging service or MMS is considered by many brands as the next big thing for mobile-advertising.  Brands including Ikea, Kellogg, Bloomingdales, Starbucks and TV networks ABC, Fox and CBS have started marketing outreach programs designed for SMS and MMS as the medium can be used for multimedia ads, inclusive of videos.  Read Original Content

StartMeApp, the global mobile ad network and Latin America’s leader in mobile advertising, released its latest AdSmart Quarterly Report for Q3 2013, showing the network logged 20 billion monthly impressions during Q3, representing a third consecutive quarter of strong growth and a year-to-date increase of 100 percent in monthly impressions on StartMeApp’s worldwide mobile advertising network.  Read Original Content

In late August Amazon announced a major overhaul of its affiliate program, finally making it “mobile friendly”. This update of policies and tools includes the introduction of a Mobile Developer API to allow developers to leverage the growing number of online shoppers making purchases anywhere but at their desktops. With these latest updates, all signs indicate the king of e-commerce is going “all in” in the game of mobile commerce. Read Original Content

comScore released an overview of mobile phone usage across the five leading European markets  using data from  the comScore MobiLens service.  The study showed the European mobile retail audience grew by 43 percent over the past year, with 20 percent of smartphone users accessing online retail sites and apps using their device.  Read Original Content

The largest online marketplace in India, Snapdeal, has just released its mobile commerce data and has revealed that currently 30 percent of online purchases are originating from smartphones.  Read Original Content

When it comes to using social media to drive online sales and conversions, Facebook is more impactful than Twitter.  “As compared to Twitter, Facebook is responsible for 10 times the number of shares, 20 times the amount of site traffic, and 30 times the number of new customers acquired,” Curebit vice-president Brad Kam tells VentureBeat in a new report. “Twitter is simply not as relevant for commerce.”  Read Original Content

The results of a new study by Parks Associates have now been released and have shown that over one in four shoppers of consumer electronic products in the United States who have broadband capable devices use mobile commerce apps on their smartphones in order to help them make a purchasing decision.  Read Original Content

According to some of the latest information that has been released by ABI Research, a number of industry giants – including Google, Apple, and eBay – are placing their focus on making considerable moves into the realm of geolocation and its many possibilities. Though this is not necessarily anything new, it is the fact that they are taking it indoors that is drawing attention.  To start, the estimates by ABI Research have suggested that the geolocation indoor market will be worth more than $4 billion by 2018.  Read Original Content

According to IDTechEx Ltd., the NFC applications market is likely to witness tremendous growth at a nearly 35 percent compound annual growth rate in the upcoming years, spurred by the rapid technology adoption and increasing application of NFC technology in mobile phones. Read Original Content

Recent Articles by Kevin Benedict

Mobile Expert Interview Series: SAP's Ole Einar Fosse
Enterprise Mobility, Network Centric Operations and Decision Making
Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, October 29, 2013

Enterprise Mobility, Business Executives and Mobility Vendors

Recent surveys point to the fact that companies are viewing enterprise mobility in an increasingly strategic manner.  They see compelling mobile apps as the front line of marketing, sales and customer service.  They are providing executives and managers with business intelligence apps on their tablets to improve visibility, situational awareness and decision-making.
http://latlongo.com/enablingthespatialenterprise/
Integrating Map Data with SAP!

When strategic enterprise mobility expands to include integration with the Internet of Things, entirely new business models and competitive arenas will open up.  Can you image a maintenance person entering a plant building and wirelessly surveying all of the equipment located there for repair and maintenance needs?  The machines can wirelessly communicate their own needs using wireless embedded chips connected to sensors.  All of the equipment could be connected to a command and control center on the other side of the globe!

Companies are recognizing the productivity gains enabled by mobilizing their sales, services, logistics, transportation, warehouses and manufacturing environments.  In a word, enterprise mobility has become strategic.  More selection and acquisition decisions on mobile platforms, mobile security and mobile applications are being made by CIOs and CEOs today.  Why?  These enterprise mobility solutions are needed to support mobile apps across numerous departments and processes.  No one department or project is able to anticipate the needs and requirements of all others.  As a result, management must look across departments and take a more enterprise wide view of their organization's mobility needs.

Today, business leaders are recognizing that the very future of their companies may depend on their ability to effectively make the digital transformation that rests on the foundation of enterprise mobility.  If customers are utilizing mobile apps for purchases, then the sales department must be very focused on mobile apps.  If mobile marketing is becoming more effective, then the marketing department should quickly become mobility marketing experts.  You get my point!

I am very interested in how mobility vendors are addressing CIOs and CEOs in their marketing campaigns in 2013.  I haven't see much content focused on business leaders yet.  I guess the assumption is that the LOB (line of business) or developers are the ones creating a short list of vendors for the CIO/CEO to review.  As a result, webinars and marketing campaigns are still focused on development platforms, development tool kits, implementation challenges, mobile security and speed of implementation solutions.  I wonder when this is going to change.

I wonder how a marketing campaign would look if it were targeting business executives.  Would it emphasize the ability to increase productivity with B2E apps?  Would it suggest more effective marketing campaigns and increased customer loyalty by using compelling B2C apps?  Would it focus on maximizing the number of solutions that could all be supported on one platform?  Would it emphasize scalability, security and a low total cost of ownership?  What do you think?

What about mobile solutions focused on business leaders?  Perhaps executive level solutions would show all mobile data flows, mobile security levels, mobile apps, and any solutions yet to be mobilized.  Perhaps all ERPs and business solutions should be wrapped by a mobile management solution that shows all data that is accessible by mobile devices, and which is not.  Perhaps any performance limitations residing in your logistics of information systems would be automatically exposed so management could determine how to remove bottlenecks and mobilize the system.

If we buy into the the notion that mobility is strategic, and if our legacy systems and enterprise application integration platforms are not supporting real-time mobile device access to mission critical data, then things must change fast.

Consumers' buying habits are changing.  They use mobile devices for researching products.  They compare prices on mobile devices.  They ask their friends for suggestions and recommendations using social networking sites via mobile devices.  They schedule their lives on their mobile calendars.  They track product shipments on mobile devices.  Are businesses understanding this?  Are they changing their processes and technology platforms to support these industry trends?  If they are not evolving at the same rate their customers are adopting the use of technology, then they are opening up an increasing opportunity for competitors to capture market share by delivering new or improved mobile apps and enhanced mobile experiences.

Business leaders cannot simply play around with mobility and POCs (proof of concepts) today.  They must get strategic, and fast.

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of October 27, 2013

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly

Addressing yet another critical issue faced by the U.S. healthcare system, Verizon Enterprise Solutions announced the immediate availability of Converged Health Management, a remote patient-monitoring medical platform designed to help clinicians and patients manage patients' health in between doctor visits.  Read Original Content

A bipartisan group of U.S. House of representatives have introduced a bill that would clarify regulations for mobile medical applications, electronic health record systems and other health IT technologies, FierceMobileHealthcare reports.  Read Original Content

The Clinton Health Matters Initiative, an eleven month old effort of the William J. Clinton Foundation to lessen health disparities between socioeconomic and racial groups, will offer health and wellness apps to people in participating communities via a mobile platform from Boston-based startup Wellable.  Read Original Content

Verivo is a leading provider of enterprise mobility software. Verivo helps companies accelerate their business results. Its unique technology empowers teams to build, deploy, manage and update their mobile apps -- rapidly and securely. Verivo’s mobility platform is used by hundreds of companies in numerous industries, worldwide. This newsletter is sponsored in part by Verivo.

A Digitas Health’s study of 2,000 patients and caregivers, found that 33 percent of respondents reported that either they or their physician had used a mobile device at the point of care. Read Original Content

An NIH grant is funding a study on the impacts of smartphone technology in eating disorder treatment. The two-year pilot study, which looks specifically at individuals with binge eating problems, will be led by eating disorder researcher Tom Hildebrandt at Mount Sinai Hospital in Manhattan.  Read Original Content
According to Manhattan Research’s Cybercitizen Health U.S. 2013 study, the number of Americans using mobile phones for health information or tools reached 95 million in 2013. That figure is up 27 percent from 75 million a year ago. Thirty-eight percent of smartphone users agree the device is "essential" for finding health and medical info.  Read Original Content

The mobile healthcare market is broadly categorized into connected medical device and healthcare applications; the former dominates the revenue market with around 80 percent in 2013. The connected devices market is segmented into cardiac monitoring, diabetes management devices, multi-parameter tracker, and other devices like sleep apnea devices, and respiratory monitors. Read Original Content

The Center for Connected Health, a division of Partners HealthCare, launched Wellocracy, a clinically-based source of impartial, easy-to-understand information on new personal “self-health” technologies such as health and fitness trackers and mobile apps. Wellocracy's goal is to empower consumers to self-manage their health, create and maintain individual wellness goals and achieve a better quality of life.  Read Original Content

An implant-based remote monitoring system in patients with advanced heart failure significantly reduced the worsening of their condition, overnight hospitalization, and total mortality, according to a trial conducted by the device-maker, IN-TIME.  Read Original Content

Featuring continuous non-invasive blood pressure technology cleared by the U.S. Food and Drug Administration, ViSi Mobile® enables clinicians to continuously monitor all patient vital signs, including beat-to-beat blood pressure, without using catheter or blood pressure cuff. A wrist-worn monitor uses wireless technology to transmit vital sign data, enabling clinicians to monitor measurements on remote viewing or notification devices. Safety features include alarm management system.  Read Original Content

Recent Articles by Kevin Benedict

Enterprise Mobility, Network Centric Operations and Decision Making
Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation
Tactical vs. Strategic Enterprise Mobility
Personal and Enterprise Clouds, HTML5 and Mobile Devices

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Monday, October 28, 2013

Mobile Expert Interview Series: SAP's Ole Einar Fosse

I had the privilege this week to interview SAP's mobility expert in Norway, Ole Einar Fosse.  We discussed industry trends, ROIs and use cases he sees most often in Norway.  Enjoy!

Video Link: http://youtu.be/ZxrH4n3XcSE




*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility, Network Centric Operations and Decision Making

Mobile apps for the enterprise can offer significant value on their own, but when integrated together into a network (network centric operations) with many other applications, the IoT (internet of things) and other data collection technologies, this network of applications can offer exponentially greater visibility and value to an organization.   The challenge is to understand how to use this plethora of data for the purpose of good operational decision-making.  Modern military strategies offer some useful insights for us.

USAF Colonel John Boyd is credited with the concept of the OODA loop.  The OODA loop (Observe, Orient, Decide and Act) is a concept originally applied to combat operation processes. Today it is also applied to commercial operations and learning processes where significant value has been realized.

According to Boyd, decision making occurs in a recurring cycle of observe=>orient=>decide=>act.  An entity (whether an individual or an organization) that can process this decision making cycle quickly, observing and reacting to unfolding events more rapidly than an opponent, can thereby "get inside" a competitor's decision cycle and gain the advantage.

In the business world, OODA loop is an emerging concept for making decisions and managing fast changing field services, projects and mobile operations.  Today the ability to observe events from afar benefits from mobile technologies and connected devices such as:
  • Wireless networks
  • IoT
  • Mobile data collection solutions (mobile inspection forms, barcode scanners, RFID, GPS, etc.)
  • Mobile field services applications
  • Mobile business intelligence applications
  • Enterprise asset management solutions
  • Plant maintenance systems
  • Mobile CRM
  • GPS location tracking technologies
  • etc.
Mobile data collection and the IoT supply the data that enables a field services or plant manager to observe from afar.  

The next step in the OODA loop is orientation.  The manager needs to be oriented as to what the data means, and how it impacts the mission.  

Decide - now that you have the necessary data and you understand what it means, you must make a good data-driven-decision.  

Act - take action without delay based upon all the data you have received, its business meaning and the decision you have made. 

The “loop” refers to the fact that this is a continuous process.  The loop or cycle never stops.  Each time you complete a cycle in the OODA loop you observe, orient, decide and act again based upon the results you see from the prior cycle.  If the results are positive, you can continue down that path and improve it.  If the results are negative, you quickly adjust and review the results again.  It is a fast moving process of trial, error and adjustment until you get the results you want.  Not dissimilar to the agile programming methodology.

The OODA loop is particularly useful in environments that are chaotic and unpredictable.  In these working environments, decision making is often very difficult and without appropriate training paralysis in decision-making results and nothing gets done.  The OODA loop is a decision making process that is well suited for helping people make decisions and acting in situations where there is no existing road map to follow.
   
The military has effectively utilized the OODA loop decision making processes in the chaos of battle found in air combat, tank warfare and daily in Special Forces operations.  There is a lot to be learned from these experiences in decision-making.

In a world where nearly 40 percent of the workforce is mobile, companies must learn and implement these concepts in order to successfully manage mobile operations and services from afar.  To be successful implementing and integrating the OODA loop and Network Centric Operational concepts into your field services operations requires the following:
  1. Data collection systems and processes.
  2. Real time knowledge of the location of your mobile workforce, assets and inventories.
  3. Real time knowledge of the capabilities and expertise of your mobile workforce.
  4. Real time status and progress updates of the tasks, work assignments and schedules of the mobile workforce.
  5. Real time knowledge of the location of all inventory, equipment, tools and other assets required to complete specific tasks.
  6. Work order management system that assigns, schedules and dispatches specific assignments to specific members of your mobile workforce.
  7. Business intelligence software applications for analyzing data collected in the field.
All of the items listed above help provide the real time visibility into your field operations that is required in a Networked Field Services organization practicing OODA loop management decision making.

One of the remaining challenges, however, with the systems listed above is that humans quickly become overwhelmed by large volumes of data.  Complexity can become an inhibitor to the practice of OODA.  It is not enough to have real time visibility into massive volumes of data, as one must be able to orient and understand what the data means and how it will impact the mission.  Business intelligence software, context aware and artificial intelligence capabilities all fit in here. 

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly – Week of October 27, 2013

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Joanna Pfahler explores the question “Field Service Organizations Want to Know: Can Microsoft Make Field Force Mobility a Three-Horse Race?” in this article featured in Business 2 Community.  Read Original Content

Multiple sources predict that by 2020, wireless sensors and other types of wireless network nodes will account for the majority (60 percent) of the total installed base of Internet of Things devices.  Passive RFID sensor tags offer a number of advantages.  Read Original Content

Garmin has unveiled a premium GPS watch designed specifically for aviators.  The D2 Pilot Watch boasts features including navigation functions, a built-in altimeter, and altitude alerting capabilities.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

The global GIS market in the natural resource industry has seen the increasing adoption of GIS applications for mobile devices.  Analysts at TechNavio forecast the global GIS market in the natural resource industry to grow at a compound annual growth rate of 9.34 percent over the period 2012-2016.  Read Original Content

Norwegian ship operator Fjord Line is utilizing RFID technology to manage ticketing and cabin access on one of its ferries.  Passengers use RFID-enabled tickets to enter the ship and access their cabins, and, in the future, will also do so to receive additional services, such as meals or Internet access.  Read Original Content
Google is developing a data collection app for Android and iOS devices.  The Mobile Meter app will allow Google to monitor how smartphone owners utilize mobile apps.  Read Original Content

The new Card Scanner app from atEvent enables marketing and sales personnel to scan business cards at events, add follow-up actions, and automatically send the information to their marketing system via their smartphone.  Read Original Content

The EVIDENCE Mobile app is a free app enabling law enforcement personnel to capture photos, audio recordings and videos from an iOS or Android mobile device and then upload the data to EVIDENCE.com.  Read Original Content

Getac unveiled two rugged devices which “prove that rugged can also be truly mobile”.  The V110 and F110 both feature 11.6-inch displays and Intel’s fourth-generation Core processors.  Read Original Content

To more effectively oversee patrol areas and move past paper maps, the Los Angeles Police Department has been piloting TouchShare, a solution that produces real-time visual geospatial information that is collected and mapped out on a single screen, giving officers at the command center an aerial vantage point of large-scale events and the ability to zoom in and out on what’s displayed.  Read Original Content

Canon India introduced its first ultralight portable scanner and the CaptureOnTouch mobile scanning application.  Using the scanner and app together, consumers can scan documents in a variety of file formats and share the scans via email.  Read Original Content

Scanbuy, Inc.’s newly released quarterly trend report reveals the company processed close to 24 million mobile barcode and NFC scans in the third quarter of 2013.  According to Scanbuy President and CEO Mike Wehrs: “Once again the latest trend report shows continuing interest by mobile consumers in accessing digital information via QR Codes and other proximity-based triggers like NFC in the real-world”.  Read Original Content

Adobe announced updates for mobile analysis to its Adobe Analytics program, including GPS location.  The new mobile app SDK enables full access to analyze data collected from mobile apps in Adobe Analytics.  Read Original Content

RuggedPCReview.com launched a rugged Android device comparison table, allowing interested parties to view full specifications of all known rugged handhelds and rugged tablets.  Read Original Content

Recent Articles by Kevin Benedict

Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation
Tactical vs. Strategic Enterprise Mobility
Personal and Enterprise Clouds, HTML5 and Mobile Devices

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Sunday, October 27, 2013

Enterprise Mobility Asia News Weekly – Week of October 27, 2013

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Thirty percent of orders for one of the India's largest online marketplace companies, Snapdeal are being placed through mobile phones. Last year, only three percent of purchases from Snapdeal were via a mobile phone.  Read Original Content

According to MarketResearchReports.biz, as of the second quarter of 2013, Chinese mobile phone users totaled around 1.18 billion and user adoption of 3G reached around 28 percent. Sales volume of smartphones in China arrived at 77 million units in the same quarter. Samsung continued to lead in China whereas Apple's share in China declined significantly due to the transition period between new and older iPhones.  Read Original Content

A new study by predictive analytics firm FICO shows Asian countries lead the world in business-to-consumer app usage. That means banking or online shopping apps, and anything else that is related to making an online purchase.  Read Original Content
Magic Software Enterprises, with a presence in more than 50 countries, provides development, deployment, and integration of core business applications, supporting scalable deployment on multiple channels, including on-premise, Web (HTML5), rich Internet, mobile, and SaaS. This newsletter is sponsored in part by Magic Software Enterprises.

Ken Hu, the deputy chairman of Huawei, has publicly decried allegations that the Chinese vendor breaches cyber security via hacking on behalf of the Chinese government.  Read Original Content

Bharti Airtel has bought Qualcomm’s stake in the two firms’ Indian joint venture, giving it full control of the Wireless Business Services Pvt business with a 100 percent stake.  Read Original Content

Ericsson India third quarter revenue 2013 dipped 26 percent to $205 million (SEK 1.3 billion).  Current slow pace of network rollouts impacted Ericsson India revenue growth. Top telecoms including Bharti Airtel, Vodafone India, Idea Cellular, etc. are reducing their network expansion in India due to tough market conditions and regulatory issues.  Read Original Content

China, the world’s largest smartphone market, will expand its trial of fourth-generation wireless networks as the nation moves closer to starting commercial service based on the technology, regulators said.  China is “preparing for the release of 4G licenses,” the Ministry of Industry and Information Technology said in a statement, without specifying a date.  Read Original Content

Fierce competition and a volatile economic scenario is fuelling the enterprise software market in India, which is expected to grow by 14.5 percent to $3.96 billion this year, research firm Gartner said.  Read Original Content

You’ve never heard of Micromax (whose slogan is “nothing like anything“) but in just five years it’s gone from a standing start to commanding over a fifth of the Indian smartphone market, behind only Samsung. Its stated ambition to is to control a third of the market. Read Original Content

Samsung has registered a design patent for eyewear that connects to a smartphone, The Wall Street Journal reported Thursday. The eyewear includes earphones that allow people to listen to phone calls or music. According to the Journal, the eyewear shows information on the lenses from the phone. The lenses can be transparent or not, depending on the usage needs. Read Original Content

Alibaba is in no rush to go public, its top executives said. An initial public offering of the e-commerce giant, which analysts and investors once hoped could happen as early as this year, could raise as much as $25 billion and could value the company at more than $110 billion, according to the latest breathless analyst estimate. But a 2013 deal is now looking very unlikely, and there’s no guarantee it will happen in 2014 either. Read Original Content

Recent Articles by Kevin Benedict

Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation
Tactical vs. Strategic Enterprise Mobility
Personal and Enterprise Clouds, HTML5 and Mobile Devices

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Thursday, October 24, 2013

Mobility News Weekly – Week of October 20, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

Apple has rolled out the fifth generation of its market-leading tablet. Among its new features, the iPad will weigh one pound, down from 1.4 pounds. It's 20 percent thinner and 28 percent lighter than the current fourth-generation iPad.  Read Original Content

Swedish wireless equipment company Ericsson AB reported a 34 percent increase in third quarter net profit to 2.92 billion Swedish kronor ($458 million), compared with 2.18 billion kronor a year earlier. Sales in the quarter dropped by three percent to 52.98 billion kronor amid negative currency effects and lower sales in North East Asia and India. Read Original Content

Engage Mobility, Inc., a provider of mobile marketing technologies and solutions, has announced its utilization of a Big Data database of mobile users totaling more than 32 million consumers and eight million businesses.  Read Original Content

Magic Software Enterprises, with a presence in more than 50 countries, provides development, deployment, and integration of core business applications, supporting scalable deployment on multiple channels, including on-premise, Web (HTML5), rich Internet, mobile, and SaaS. This newsletter is sponsored in part by Magic Software Enterprises.

Apple replaced rival Samsung as the top-ranked smartphone vendor in the U.S. during the month of September, according to recently released data from market research company Counterpoint.  Read Original Content

According to Telecompaper Consumer Panel, Smartphone penetration continues to grow in the Netherlands, reaching 72 percent of Dutch mobile phone users in the third quarter, up from 56 percent a year earlier.  Read Original Content
“The new iPhone 5S and iPhone 5 made Apple the U.S. top smartphone seller in September, despite their only being on sale for 10 days of the month,” Charles Arthur reports for The Guardian.  Read Original Content

Concerns for the mobile communication industry’s growth and future are rising, as the number of this year’s new smartphone users has increased by only 50 percent compared to last year’s statistics.   According to the industry and the Ministry of Science, ICT and Future Planning, last year there was an average of 2.54 million new smartphone users per quarter. But so far up to August this year, the average dropped to 1.35 million new users per quarter. The increase range reached only 53.1 percent of last year’s numbers.   Read Original Content

According to a new market research report, World Mobile phone & Smartphone Market (2010 – 2015), the total global mobile handset market is expected to reach $341.4 billion by 2015 while smartphone sales will account for 75.8 percent of the overall mobile handset revenue at $258.9 billion in the same year.  Read Original Content

Since last month the citizens of Johannesburg have been able to hail and pay for taxis through SnappCab, a local start-up. A tap on SnappCab’s smartphone app summons a cab; a driver accepts on his own phone; and the passenger sees the driver’s name and photo, so he knows whom to expect and when. At journey’s end, he can pay with another tap through a pre-loaded credit card, or in cash. Read Original Content

Statistics reveal the UK represents the most expensive market to drive app downloads. In fact it’s 74 percent more expensive than the United States, according to InMobi App Insight Report.  Read Original Content

Chinese computer maker Lenovo, which has signed a non-disclosure deal to examine BlackBerry's books, faces regulatory obstacles if it bids for all of the company and will likely pursue just parts, a source familiar with the matter.  Read Original Content

Enterprise mobility continues to pose security challenges for IT professionals, with 77 percent of 1,622 IT pros surveyed by Dimension Data citing security as a major headache when it comes to mobility.  Read Original Content

Businesses are adopting mobility at a staggering speed as the latest mobility index report reveals a 60 percent increase in the number of devices activated.  The Good Mobility Index report for the second and third quarters this year has found total device activations for the quarter rose nearly 60 percent from the same time last year.  Read Original Content

Recent Articles by Kevin Benedict

Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation
Tactical vs. Strategic Enterprise Mobility
Personal and Enterprise Clouds, HTML5 and Mobile Devices

Upcoming Webinars of Note

Solving the Key Security Challenges for Building Enterprise Mobile Apps

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, October 23, 2013

Mobile Commerce News Weekly – Week of October 20, 2013

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Mobile commerce is booming for Australian group buying site, CatchOfTheDay, with the firm reporting that over half of the purchases on the site are made through mobile devices.  Celebrating its seventh birthday, CatchOfTheDay’s parent company, The Catch Group revealed that around 62 percent of the firm’s purchases are made through tablets or smartphones.  Read Original Content

Facebook is using videos to encourage consumers to install advertisers’ mobile apps.  Facebook ads promoting the installation of mobile apps appear to mobile users in the news feed on the social network’s app and mobile site. The ads provide a sneak peak of an app’s features and encourage consumers to download it right then to their smartphones with a few taps.  Read Original Content

The number of NFC-enabled devices in use will exceed 500 million in 2014, according to a new ABI report.  Read Original Content

Verivo is a leading provider of enterprise mobility software. Verivo helps companies accelerate their business results. Its unique technology empowers teams to build, deploy, manage and update their mobile apps -- rapidly and securely. Verivo’s mobility platform is used by hundreds of companies in numerous industries, worldwide. This newsletter is sponsored in part by Verivo.

Marketers are discovering that geolocation isn’t just a matter of pushing foot traffic into stores. Geolocation’s potential goes far beyond that first step. What they have found is that aside from sending consumers a local deal that can help to make one sale, it is also allowing them to collect a significant amount of highly useful data that can be used to better create offers for the future.  Read Original Content

The findings of a new study by SIA indicate mobile payments are on fire in Europe.
“The results of the experiments over the past year with various banks and telcos confirm that mobile payments arouse great interest and can change behavior and habits,” Massimo Arrighetti, CEO of SIA, tells Reuters.  Read Original Content
Google is losing the battle against falling ad prices, but still winning the online advertising war.  In its earnings report, the company revealed the decline of a key pricing metric has once again accelerated, as its cost-per-click fell eight percent from a year earlier.  The reason is a surge in mobile ads, which cost less per unit and have lower click rates than those served onto desktop computers.  Read Original Content

Opera Mediaworks has published their Q3 report on the state of mobile advertising and Apple has landed on the very top.  iOS grabbed 44 percent of total impressions and 50 percent of all revenue. This substantial lead is due to the success of the iPad but even when removed, the iPhone leads Android by a small margin. Perhaps the most interesting information is that tablet usage (all platforms) has doubled over the past year.  Read Original Content

In a global study conducted by business software maker SAP, researchers found emerging markets, such as South Africa, Saudi Arabia and China, are adopting mobile commerce at a much higher rate than mature markets, such as the United States, United Kingdom and Japan.  Read Original Content

According to research from VoucherCodes.co.uk, the U.K. leads the way in Europe when it comes to m-commerce with 10 percent now using a mobile device as their primary shopping tool.  A third of U.K. consumers have researched future purchases on their mobile device, 24 percent compare prices while in-store, and nearly a quarter (22 percent) of U.K. consumers use their device to make a purchase. Read Original Content

The mobile retail audience in Europe has seen some pretty tremendous growth over the past year, at least in the five biggest markets across the continent.  In the three months ending in August of this year, the European mobile retail audience was 31 million, an increase of over 43 percent from the same period the year before, according to data from comScore, which was released on Monday.  Read Original Content

Dilma Rousseff, the President of Brazil, has now given approval to a brand new law that brings regulations to the mobile payments sector into the country in order to guide the businesses and consumers who wish to take part in this type of transaction.  Read Original Content

The Commonwealth Bank of Australia has announced it will be launching a new banking application for iOS and Android devices that leverages NFC technology to enable mobile payments. The application is designed to allow users to purchase goods and services using their mobile devices rather than traditional forms of payment.  Read Original Content

The SpendSmart Payments Company, a provider of prepaid payment programs, announced it has agreed to acquire SMS Masterminds ("SMS Masterminds"), an innovator in the rapidly growing mobile marketing industry. SMS Masterminds provides SMS-based Mobile Loyalty Solutions primarily to small and medium sized businesses, addressing a worldwide mobile advertising market forecast to reach $11.3 billion in 2014, according to eMarketer.  Read Original Content

Mobile apps have taken their cash-generating prowess to an entirely new level this year.
By the end of 2013, IHS projects the app ecosystem will have raked in revenues totaling $15.5 billion.  Read Original Content

The Job Search Solution, which bills itself as the nation’s only online job search process of its kind, is rolling out the first of ten Job Search Solution apps.  The apps, we’re told, will be available as a free download for a limited time in the iTunes App Store for iPhone/iPad, and as an HTML5 version soon to be released for Android, Windows, Blackberry and web browsers.  Read Original Content

Recent Articles by Kevin Benedict

Enterprise Mobility and Network Centric Management Strategies
Mobile Expert Video Series: Shishir Kapoor on Mobile Payments and Security
Code Halos, Big Data and SMAC
Mobility and Real-Time Capability Projection
Gartner Reveals Predictions and the Tsunami of Digital Transformation
Tactical vs. Strategic Enterprise Mobility
Personal and Enterprise Clouds, HTML5 and Mobile Devices

Upcoming Webinars of Note

Solving the Key Security Challenges for Building Enterprise Mobile Apps

Whitepapers of Note

BYOD: An Opportunity for IT to Drive the ‘New Age Enterprise’
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
How to Realize the Vision of Enterprise Mobility
A Smarter Way to Integrate and Mobilize Oracle JD Edwards Applications
Strategies for Cross-Platform Deployment of Enterprise Applications

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.