Thursday, August 29, 2013

Mobile Technologies, Delights and Family Life

The Benedicts
Mobile technologies are having a massive impact on our economy, society and culture.  Much is written both here and in many other places about these impacts and changes.  In this article, however, I am going to share some personal ways mobile technologies are having a significant impact on our family.

I publish articles, videos and newsletters daily about mobile and SMAC technologies and trends.  I can continue writing and publishing uninterrupted no matter my location in the world as long as there is Internet connectivity.  This was not possible even a decade ago.  I am still amazed by it.  Today, I can and do publish content from airplanes via WiFi!

Our son graduated last year from Boise State University and went immediately into training and schooling in preparation to serve as a military officer.  While going through training his class had a social media team that would post updated pictures of their training and exercises to Facebook nearly every day.  This simple act, was incredibly important to us and his friends.  We experienced his life, in a small way, through near real-time pictures and social media.  Every day we would search the faces of sweating soldiers for our son and study the photos intently to understand what he was doing and experiencing.

On most weekends, we were able to catch up briefly with our son via his iPhone.  Sometimes for only two or three minutes, but those minutes were precious and highly anticipated.

As his graduation neared, we visited the Facebook page of his organization to learn the details of graduation, schedules, how to dress, where to stay, rules and advice.  It was extremely helpful!

Now as an officer, with a more regular schedule, he can communicate with us and his friends regularly through texts, emails, Facetime and even voice!  He can easily pay his bills, complete his banking and conduct business in Boise, Idaho while he is located elsewhere.  Nearly all of his finances can be managed via his iPhone.

The distance that separates us is minimized by mobile communications and social media.  In fact, last week he uploaded a photo of some materials in Boise that he wanted to sell and posted it on Craig's List.  He is not currently located in Boise, but that is not a limitation these days.  I love it!

A few months ago our daughter graduated from high school.  This summer, as she was preparing to enter the university, her freshman class developed a Facebook page and everyone starting introducing themselves, their class schedules and their dormitories.  She quickly met her classmates, her roommate, and started developing relationships and preparing according to the advice others were sharing online.  We, as parents, will still feel the pain of separation, but also be comforted by the ability to communicate and witness our daughter's experiences via social media and mobile technologies.

Here is another example of how digital and mobile technologies are enhancing our lives.  This week my lovely wife asked her online community about problems with our dishwashing machine.  She received over a dozen responses full of great advice and recommendations within hours.  Some of the advice actually worked!  Problem solved at no cost!

In another example, a small group of us are very active in helping refugee families integrate and adjust to Boise upon their arrival from overseas.  It takes a surprising amount of organization, planning, scheduling and coordination to help new refugees.  They have a massive amount of paper work, appointments and meetings to attend.  They have language classes, schools, medical appointments and case managers to communicate with.  They are all on a timeline with pressure to get integrated, working and sufficient ASAP.
Integrating our refugee friends
into Boise (State) society

When we started working with refugees, we quickly realized that outfitting the refugees with mobile phones was an absolute priority.  It was critical to be able to find people, ask and answer questions, respond to emergencies and arrange transportation to various appointments.  This became quickly apparent after searching the streets of Boise many times over several days for various families and family members that had missed appointments and transportation arrangements, and experiencing deaths and births among the refugee community.

Today, the refugee families we work with are all organized and outfitted with mobile technologies.  Many of the families are now also communicating via SKYPE and Google+ with family members in their home countries preparing them for the journey to Boise.  Mobile and online technologies enable families to maintain and foster relationships with friends and relatives separated by thousands of miles.

I am not one of those people to pine about days gone by.  I love mobile and social media technologies!  It can and will be abused, but that cannot diminish the benefits and delights these technologies bring to the lives of my family and millions of others.


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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of August 25, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

For the first time Apple stores will soon let iPhone owners trade in their old phones for credit toward a new one.  According to the blog MacRumors, several sources say Apple store employees are currently being trained on the new program, which could go into effect around Apple's September 10 event, when new iPhones are expected to be introduced.  Read Original Content

Four new smartphone OSes intend to challenge Apple and Google's dominant position. Mozilla's Firefox OS is the first out of the gate, but Canonical, Samsung Electronics and Intel, as well as Finnish upstart Jolla Mobile, are also getting their alternatives ready.  Read Original Content

Data compiled by Strategy Analytics reveals HTC is continuing to lose ground in the LTE segment of the smartphone market. Its market share has considerably dropped over the last couple of years and the company now stands behind Samsung, Apple, Sony and LG in this particular segment of the smartphone market.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Mobile Cloud Labs Plc., developers of high-quality applications for smartphones, handheld devices and portable computers, has announced the release of Camera for Facebook; a new Android application, which is designed for Android devices version 3.1 or newer, that allows users to automatically add photos to their Facebook album instantly as they take them.  Read Original Content

Measuring the machine-to-machine market in mobile is notoriously difficult because there is no standard, industry-accepted method of reporting M2M statistics. However, according to an analysis and estimates by research firm Current Analysis, AT&T Mobility leads the market with fully 14.7 million M2M connections.  Read Original Content
ABI Research analysts estimate the current mobile security management market will total $560 million by the end of 2013 globally.  Read Original Content

The tremendous potential of enterprise mobility to assist warfighters in the execution of their missions is undeniable and readily recognized. That’s why the Department of Defense has made enterprise mobility one of the armed forces’ top technology priorities. But the highly sensitive nature of defense enterprise information systems presents several challenges to building a flexible, easy-to-use solution. Read Original Content

MobileIron, a security and management specialist for mobile apps, content and devices, has announced the availability of Anyware, a cloud-based solution for enterprise mobility management that features personalized app and content catalogs, one-touch configuration, and app ratings and recommendations. Read Original Content

Wednesday, August 28, 2013

Mobile Commerce News Weekly – Week of August 25, 2013

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

According to the MarketsandMarkets research report “Near Field Communication Market – Global Forecast & Analysis,” the total NFC applications market is expected to reach $10015.96 million by 2016 at a compound annual growth rate of 38 percent from 2011 to 2016.  Read Original Content

Mobile commerce has been growing quite popular among consumers, but it may soon establish a strong following within the U.S. government. eBay has deployed its government relations teams, as well as those from PayPal, in order to engage federal and state lawmakers in Atlanta.  Read Original Content

A recent spate of rumors claim Apple will be including biometric technology in the upcoming iPhone 5S in the form of a fingerprint reader embedded in its home button.
Unlike NFC which Apple skipped in the iPhone 5, biometric technology is attractive to both business users and consumers alike.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Powa Technologies, a mobile payments startup in the U.K., raised a $76 million first round of funding. Powa makes a credit card processing dongle called mPowa, similar to its competitors Square, PayPal Here, and Intel’s GoPayment. The hardware connects to a smartphone or tablet’s audio jack and processes credit card transactions with competitive fee rates.  Read Original Content

Lifestreet, which raised $66 million in capital as Facebook’s biggest in-app advertiser last year, is expanding to mobile platforms.  After processing about $150 million in ad payments out to roughly 3,500 Facebook developers, the company is adding a new self-service portal for mobile developers to handle display ads inside of their apps.  Read Original Content
Pandora’s mobile revenues are soaring. On the one hand, it’s hard to argue with 92 percent growth in mobile. In fact, it now accounts for more than 70 percent of Pandora’s revenues. On the flip side, desktop revenue is beginning to shrink.  Read Original Content

According to a new report from eMarketer, mobile ad revenues will surpass those of desktop ads by 2017. That sprint will be led by search ads, which have seen mobile revenues rocket from two percent of all search ad dollars in 2010 to 22 percent this year. That number will jump further to nearly 60 percent mobile by 2017.  Read Original Content

Tuesday, August 27, 2013

Mobile Expert Video Series: Dave Edeal, Part 2

In this short interview recorded in Chicago last week, I explore the meaning of industrial strength enterprise mobility with DSI Global's Partner Manager, Dave Edeal.  Enjoy!

Video Link: http://www.youtube.com/watch?v=JzAugPrduJ8&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw


*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of August 25, 2013

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly

"More and more care will be delivered outside hospitals and clinics," explains Ovum's lead Healthcare & Life Sciences analyst, Charlotte Davies. "This means mobile devices – from smartphones to monitoring devices – will become increasingly important as the number of patients cared for at home or in sheltered accommodation or other community centers increases."  Read Original Content

Mobile health supported by mobile devices is projected to be a 26 billion dollar industry by 2017. With over 97,000 health and fitness related mobile apps currently on Google Play and Apple App Store, and four million downloads per day, it is difficult to deny the rising popularity of the industry.  Read Original Content

A growing number of today’s technological gold-seekers want to help patients manage chronic disease. Specifically, they are interested in home monitoring devices – wireless trackers that can send thousands of electrocardiogram tracings, blood sugar levels or other bodily statistics directly to health care professionals.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Cardinal Santos Medical Center and Voyager Innovations recently launched the country’s first hospital-backed preventive healthcare application, LowCal, which helps users manage their nutrition intake and allows patients to transact with CSMC more easily.  Read Original Content

Apple has brought on Jay Blahnik, an industry consultant who played a major role in developing Nike’s Fuelband, the health tracker device.  There has been no statement about Blahnik’s role at Apple although reports suggest he will be working on a watch or another piece of technology that is designed to monitor a user’s fitness or exercise.  Read Original Content
That’s right! There’s a health app used in conjunction with “wearable technology” – in this case, a patch in diapers - that will monitor a baby’s health. The patch interacts with the discharges in the diaper. A smartphone app can then be used to take a picture of the colored panels on the patch to interpret the information.  Read Original Content

When it comes to consumers' obsessive use of mobile devices to run mHealth apps and get health information, this kind of technology "addiction" might not be a bad thing, so argues Joseph Kvedar, M.D., director of Partners HealthCare's Center for Connected Health.  In fact, Kevlar believes we can harness the addictive properties of these devices to make health addictive in the future.  Read Original Content

Monday, August 26, 2013

3 Million Page Views and The Latest Numbers on Enterprise Mobility Trends

August traditionally has the fewest number of readers on www.MobileEnterpriseStrategies.com of any month.  However, despite it being August, we hit a major milestone this year that I wanted to share.  I have been writing and publishing content related to enterprise mobility since 2006, but I started tracking the number of page views in 2009.  As of this month we passed the 3 million page views mark!  This includes over 1 million page views on www.MobileEnterpriseStrategies.com and over 2 million page views on my blog http://kevinbenedict.ulitzer.com.

I want to thank every one of you who faithfully read through my articles, newsletters and watch my video interviews optimistically searching for some small bit of useful information :-)  Thank you!  Thank you! Thank you!

I also want to take a moment and ask a favor of you.  I am currently surveying my community to learn the latest information on how they are viewing and implementing enterprise mobility, mobility trends and how organizations are planning to support SMAC (social, mobile, analytics and cloud) solutions and platforms.  Will you take 5 minutes and complete the survey?  Pretty please!

Enterprise Mobility Survey: http://survey.constantcontact.com/survey/a07e81h7ar7hklpypms/start

In return for taking the survey, I will provide you with the final results FREE.  Thanks in Advance!!!!

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly – Week of August 25, 2013

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

In this article featured in Mobile Enterprise, VDC Research’s Balca Korkut gives an overview of what it takes to mobilize the field workforce.  Read Original Content

Charter Communications implemented a fleet management solution, which brought a savings of two miles per gallon, and vehicle idling dropped from two hours to 30 minutes a day.  Read Original Content

The tools of choice for the U.S. military computer market are rugged convertible laptops and tablets designed for use in vehicles, on aircraft and by dismounted troops.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Dave Carmany of Onlinelabels provides guidelines for printing high-quality barcode labels in this article featured in The BarCode News.  Read Original Content

The City of Philadelphia developed and implemented a GIS-based maintenance system for fire hydrants, which saves the city time and money and also makes it safer.  Read Original Content
To avoid the problems associated with inaccurate data collection, Indonesia’s Ministry of Agriculture utilized GIS technology to record and publish agricultural data.  Read Original Content

The United States’ Center for Disease Control reports that QR codes on vaccine products helped medical providers automate the process of uploading patient data to electronic health records without the risk of manual data entry errors or incomplete information.  Read Original Content

Sunday, August 25, 2013

Mobile Expert Video Series: Telstra's Amardeep Toor

In this interview with Telstra's GM of Enterprise Mobility Solutions, Amardeep Toor, we discuss Telstra's full enterprise mobility strategy for Australia including cloud based mobile solutions, MEAP/MADP and delivery strategies.  We also talk about Telstra's nearly $20 million investment in Kony Solutions.  Enjoy!

Also, please, please, please don't forget to take my enterprise mobility strategy survey today!  By taking it you will get the final results for free!

Survey: http://survey.constantcontact.com/survey/a07e81h7ar7hklpypms/start

Video Link: http://youtu.be/1K8vTXBGbFo



*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility Asia News Weekly – Week of August 25, 2013

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

The leading search engine in China, Baidu has signed a deal to buy 91 wireless, an operator of mobile application stores, for $1.9 billion from NetDragon which is an online video game company. The move must help Baidu to get back ground against two other Chinese Internet giants, Alibaba and Tencent, which were rapid to add mobile capabilities.  Read Original Content

China Telecom and NetEase will launch YiChat instant messaging application for smartphones. YiChat users can send free text and voice messages to any mobile phone or free voice messages to fixed lines, without the need for YiChat to be installed on the receiving devices.  Read Original Content

Hongmi, a Chinese smartphone, manufactured by the company Xiaomi has managed to sell 100,000 units in 90 seconds in China. Xiaomi Founder and CEO Lei Jun has said the phone cannot be only compared to Apple, because although it may look like Apple it has elements of Apple, Amazon and Google and has a staggering 7.45 million reservations. However, the phone cannot be sold outside China as it runs on TD-SCDMA 3G.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Indians are switching to smartphones faster than ever before with nearly 10 million bought in the first three months of the year.  This is pushing India ahead of Japan, helping it become the world's third largest smartphone market.  Read Original Content

According to the most recent survey conducted by AVANTI, a research division of TrendForce, the iPhone now leads Samsung in the "brand recognition" category by only one percent in China. In the "most anticipated smartphone purchase" and "most used smartphone brand" categories, the Cupertino company is shown to be vastly behind the Korean giant, and reveals a continuously declining popularity.  Read Original Content
According to Global Times, Shanghai Pudong Development Bank and China Mobile have launched a near field communication service that allows customers to use their smartphones to make mobile payments and transfer money. CRIEnglish.com reports that China Everbright Bank has signed a strategic cooperation agreement with China Unicom to develop business in mobile finance.  Read Original Content

Taiwan Mobile and Taipei Fubon Bank announced the companies are collaborating to provide a full spectrum of services utilizing the fledgling near field communication technology.  The endeavor may represent the first offering of NFC services to the public when systems go online next year.  Read Original Content

China Mobile Ltd., the world’s largest phone company by users, has 15 handsets ready to be used on its fourth-generation mobile network as it continues talks with Apple Inc. for iPhone cooperation.  Read Original Content

Thursday, August 22, 2013

Mobile Expert Video Series: DSI's Dave Edeal

This week I am in Chicago speaking on mobile strategies and trends.  While in Chicago I was able to interview DSI Global's Partner Manager, Dave Edeal.  In this interview we discuss mobile trends, Oracle and mobility in manufacturing.  Enjoy!

Video Link: http://youtu.be/BVuy6GGLuqs


*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of August 18, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

World Vision Canada is using a $900,000 grant from the Department of Foreign Affairs — three times as much as it originally asked for — to expand the use of a cutting-edge mobile phone app to register refugees and other aid recipients.  Read Original Content

A crowd funding campaign for the Ubuntu Edge smartphone has set a record for raising more money in pledges than any other such venture.  The London-based developer, Canonical, has generated $10,288,472 (about £6.6 million) in pledges, passing the record set by Pebble smart watches last year.  Read Original Content

Austin-based SecureCare Technologies, Inc. has announced the release of the new mobile app version of its secure cloud fax service, Sfax. Sfax for Mobile allows users to securely send, receive and manage faxes from their iOS or Android mobile devices.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

The United States Agency for International Development is still fascinated by the story of Sara Maunda, a Malawian village farmer whose life was completely transformed when she embraced modern cellular communication technology and used it to keep up to date on the latest prices and best locations to sell her groundnuts.  Read Original Content

New findings from Juniper Research, have revealed that the Smartphone OS market will see new emerging players, such as Asha, Sailfish and emerging HTML 5 based OS players begin to gain ground in niche areas.  The market globally however is expected to continue to be dominated by Android and iOS.  Read Original Content
Google announced its mobile maps will now include real-time updates about accidents, construction and other potential sources of traffic snarls. The information will come from the 50 million users of Waze, the social-mapping app that Google bought in June for $1.1 billion.  Read Original Content

Smartphone shipments in the UK reached 7.4 million units in the second quarter of this year, growing 34 percent from a year earlier, according to new data from technology analyst firm Canalys.  Read Original Content

BlackBerry Ltd. has cut production of its BlackBerry 10 smartphone devices by at least another 10 percent after having sliced their monthly output in half just a month ago, according to Jefferies analyst Peter Misek.  Read Original Content

Wednesday, August 21, 2013

Mobile Commerce News Weekly – Week of August 18, 2013

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Facebook, the world's largest social networking company, is planning to test a new mobile payment feature.  It will use payment details added by users to their Facebook account to automatically fill in forms when they make purchases on mobile applications.  Read Original Content

Shopgate, the international mobile commerce platform that offers m-commerce solutions for online shops, has announced they will be partnering with leading sales conversion and website security company, Trust Guard.  Read Original Content

The GSMA has announced speakers for the NFC & Mobile Money Summit 2013 which this year will take place at the Metropolitan Pavilion in New York on the 15th and 16th of October, with additional invitation-only meetings being held on the 14th and 17th of October. The hugely popular complimentary Mobile Money Accelerator classes will again be held before the main conference sessions on the 15th and 16th of October.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

According to a study conducted by Jumio, 65 percent of m-commerce users abandon their carts before completing their transactions. More than half of those people have done so because they have concerns over the mobile security that is involved in providing their sensitive data over their smartphones and tablets in order to complete a purchase.  Read Original Content

Acclaimed daily deals pioneer Groupon has announced that nearly 50 percent of its revenue comes from purchases made from mobile devices.  Read Original Content
According to Medio in 2013 mobile commerce has contributed 17.4 percent of total e-commerce revenues. By 2017 the share will go up to 25 percent.  Read Original Content

Voice recognition software company Nuance Communications is partnering with a Stockholm-based mobile advertising company to produce what it says are the world’s first two-way talking ads.  Read Original Content

Tuesday, August 20, 2013

SMAC, Code Halos and the Good, Bad and Ugly of Tracking Data

As a SMAC (social, mobile, analytics and cloud) Analyst, I spend my days researching, writing and presenting ideas to companies and audiences.  One of the most important subjects these days is how to develop and implement the best possible information logistics systems.  That means utilizing and processing collected data in the most advantageous and efficient manner possible to further the ambitions of the business.  That goal is perfectly understandable for a business - collecting business data and transactional data is expected, but when it is your personal data (Code Halos) that is being collected we often feel differently.  For example, I love having my TripIt, Marriott and Delta mobile apps know about me, my preferences and my past, present and future travels, but I don't want that information shared with other vendors (or home burglars) without my permission.

In this article, my colleague Ben Pring, Co-Director of the Center for the Future of Work at Cognizant is kind enough to address the good and bad of having your data (Code Halos) aggregated and tracked online.  I have included two embedded videos - first, a video interview that I filmed with Paul Roehrig and Ben Pring on the concepts of Code Halos, and a second far more professional clip on the role of Code Halos in our everyday life.
***
The response to our articles around Code Halo-thinking is overwhelmingly positive.   I and my co-authors, Malcolm Frank and Paul Roehrig, have spoken at dozens of client and industry events and engaged in numerous post-presentation discussions with a wide array of  senior IT and business leaders who when presented with  the Code Halo idea and follow us through our Crossroads Model tell us of  the opportunities Code Halo-thinking offers (including the risks of “extinction events”) are very real in their industry or market.  For  example, the narrative resonated with a major soft drink manufacturer that saw a new way to think about the social network around its soft drink; with an international airline which is beginning to socialize and internalize the new metaphor of a Code Halo to rethink how it moves customers from point A to point B; and with a leading financial services institution that admitted it was  only too aware of the “ionization” happening all around it as new ideas from start-ups begin to change the competitive dynamics the company faces.

Video Link: http://youtu.be/ctycYs18dyk


The second major reaction though – which may or may not surprise you, if you’ve read any of the previous pieces here, is that many people immediately internalize the Code Halo story and find “the dark side of the Halo.” Rather than focusing on the positive transformational commercial opportunities Code Halos  present, they land on the dystopian, Orwellian world of constant surveillance by Big (and little) Brother that Messer’s Assange, Manning and Snowden have brought to the fore in recent weeks, months and years.

Typically we hear a torrent of worst-case scenarios. “I don’t want to share my information with retailer x”, “I don’t want the government to have even more information on me that they do already”, “this is just going to make hackers’ lives easier”, “I get bombarded by enough advertising already; this is just going to make it even worse”, “I don’t want to live in 1984”, “I am not a number”, “how can I control who knows things about me”, “this is the final nail in the coffin of privacy”, “these ideas will never take off.”

The prism that people have is perfectly understandable.  Their concerns and fears are, of course, entirely valid and understandable. We share many of them. As digital immigrants ourselves we are at times as dazed and confused as any set of middle aged men by the emergent and volatile social mores of the new world and have to fight back the temptation to wallow in nostalgic revelries of how “this wasn’t the way we used to do it back in the day/old country.”

The grand experiment that we are all engaged in – creating a world of unprecedented hyper-connectivity of time, space, and culture - which the Code Halo phenomena is supercharging, is, by its very nature, unknowable and logically contains good things and bad.  Lots of good things are going to happen in a world of Code Halos, as are lots of bad things.

In short, we have no intention to deny that bad things will happen as a result of code meeting code. We fully expect they will. There is a very real dark side of the halo. All of the worst-case scenarios with which we are presented will happen, and are happening now.  People will get hacked. Government intrusion will grow. Advertisers will create new ways to embed advertising into every nook and cranny of our lives through every IP addressable form factor we use. Privacy will recede. The nefarious will have new opportunities to hurt us. Many innovations enabled by Code Halos will have unexpected consequences which will compound over time to produce unanticipated negative outcomes.  And yet we firmly believe these fears, concerns and objections are overblown, irrelevant or moot. Every objection is entirely the same objection that people raised as Al Gore’s Information Superhighway was entering the public consciousness in the middle of the 1990s; “I’ll never put my credit details onto the web,” Average Joe said in 1996; now Joe is routinely spending thousands of dollars online.

The Internet has been a crime scene in the last 20 years -- repeatedly. And it still is. And it always will be. But, today the Internet has 634 million websites and 2.4 billion users, according to uptime monitoring company, Royal Pingdom, and is here to stay. Nobody is going to un-invent it.
In 2013 so much of our lives are already online – shared, visible, transparent, open, all proffered voluntarily through Facebook, Twitter, Instagram, Tumblr, et al, or less voluntarily via our credit score, phone records, movements, and key strokes that the government can impound without warrant -- that privacy is already an illusion, hackers already hack, advertisers can already advertise within our email, pharmacies already send our 16-year-old daughters coupons for diapers when neither they nor we knew they were pregnant; we are numbers, we are code.

The world that we are describing is already here. The Code Halo era is not imminent. It is now.
Just as the upside of the Internet has won over the downside we believe the upside of a Code Halo world will win over its downsides. The “give to get” ratio of the Code Halo world will be so positive that, in the same way that the cost and convenience of Internet era 1.0 triumphed over its doubters, the new Internet era of Code Halos will similarly see it detractor’s voices diminish and disappear.  

And one last thought; the ultimate value of Code Halos will originate out of the openness of data that is shared and this, of course, will mandate good behavior and accountability.  Just as lousy service that once went unpunished is now broadcast on social media with sometimes devastating impact, individuals or corporations that misuse or exploit information exchanged via Code Halos will struggle to enrich and inflate their Code Halo and to generate commercially material sparks. Bad Code Halo behavior will exist in a world of instant high visibility and will push some towards their extinction event. 

Thoughts?  



For more information on these concepts please visit www.unevenlydistributed.com.

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict on Saving Money by Implementing Enterprise Mobility

In this short video, recorded last week in Sydney, Australia, I discuss how investing in enterprise mobility solutions can save you money and capture more sales. Enjoy!

Video Link: http://youtu.be/WFU627n98ag




*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of August 18, 2013

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly

In order to support its efforts to leverage mobile technology for its 3.3 million members, CareFirst BlueCross BlueShield announced a partnership with Cognizant.  Under this engagement, CareFirst is working with Cognizant to provide its members with quick, secure and convenient ways to manage their health coverage anywhere using smartphones and tablets.  Read Original Content

CollabRx, Inc., a healthcare information technology company, has announced an agreement with Everyday Health's MedPage Today, the leading provider of real-time breaking medical news for healthcare professionals. The forthcoming app, scheduled for release later this year, will target oncologists and pathologists and will focus on the molecular aspects of laboratory testing and therapy development for cancer treatment.  Read Original Content

Futura mHealth, a Philadelphia-based joint venture from Futura Mobility and Temple University Hospital, has developed an app the company says can reduce hospital admissions for chronic obstructive pulmonary disease (COPD) by 38 to 40 percent. Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Wearable fitness-device startup Fitbit has landed a $43 million Series D round of funding. The funding comes from Qualcomm Ventures, SAP Ventures and SoftBank Capital, along with previous investors Foundry Group and True Ventures.  Read Original Content

Cardiothoracic surgeon Pierre Theodore recently performed surgery wearing Google Glasses, the wearable computer by Google Inc., and found he could alternate between looking down at his patient and glancing at that patient’s medical imagery on the lens. “I had thought it was going to be a gimmick, but after that I became a zealot,” said Dr. Theodore.  Read Original Content
According to a new Research and Markets report, around 2.8 million patients worldwide were using a home monitoring service based on equipment with integrated connectivity at the end of 2012. The figure comprises all patients that were using dedicated devices for remote monitoring.  Read Original Content

Smartphones have gotten good enough to provide nearly continuous, closed-loop, outpatient control of blood sugar in people with diabetes, according to a recently published study from Boris Kovatchev, director of the University of Virginia’s Center for Diabetes Technology.  Read Original Content

Monday, August 19, 2013

Field Mobility News Weekly – Week of August 18, 2013

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Development Gateway’s Dustin Homer discusses how, by utilizing GIS, project managers can quickly demystify complex problems and assist the decisions that aid development organizations make every day in this article featured in FutureGov.  Read Original Content

Effective January 26, 2014, the U.S. Postal Service will require its “Full-Service Intelligent Mail” barcode for businesses to qualify for discounted rates on bulk mailing.  Read Original Content

Rugged identification product manufacturer Holland 1916 created a video to illustrate the durability of RFID tag solutions.  The video is featured in this article in the BarCode News.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

Tile has developed small GPS enabled tags that can be attached to a user’s belongings.  The tags are synced to work with the associated iOS app to help track down lost items.  Read Original Content

The strategic investment segment of the U.S. intelligence community, In-Q-Tel, has invested in OpenGeo, a geospatial data startup.  OpenGeo’s open-source software enables users to store, analyze and create maps from location data collected.  Read Original Content
The Capital Metropolitan Transportation Authority of Austin, Texas will roll out a fleet of high-tech buses in 2014.  The buses will utilize GPS technology that communicates with the city’s traffic signal management system so when a bus approaches a green light, the light will remain green for an additional seven seconds for the bus to pass through.  Read Original Content

According to a new report from ScanLife, mobile barcode scanning is on the rise.  The report reveals users scan over three times per month on average, a 22 percent increase from a year ago.  Read Original Content

IMS Research predicts wearable computing device sales will jump from 14 million sold in 2011 to 170 million in 2016.  SearchConsumerization.com features a two-part series featuring details on the types of wearable devices, possible uses for the devices in the enterprise, and challenges the devices bring.  Read Original Content

Sunday, August 18, 2013

Enterprise Mobility Asia News Weekly – Week of August 18, 2013

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Visa has been showing a great deal of attention to the emerging mobile payments scene in Asia. Visa is one among several financial service firms that have been working to establish a strong presence in the mobile payments sector of Asia and the company sees a great deal of promise in several of the markets located within this region.  Read Original Content

Three in five of Hong Kong's most popular mobile applications alert smartphone users to confidentiality issues upon download, the Privacy Commissioner for Personal Data has found. The rest of the apps either did not provide any privacy policy statement or contact information for inquiries on their pre-installation screens, or buried such information under links.  Read Original Content

Apple’s market share in China is at its lowest level since 2009, according to a new report published by research firm Canalys. Canalys found that 238.1 million smartphones units were shipped during the second quarter of this year, a 50 percent bump from the number of shipments last year, but still Apple and Samsung lost market share in China.  Read Original Content

AnyPresence is a mobile development platform that reduces the time and cost of mobile-enabling enterprise business processes, products, and services. It offers organizations the ability to assemble and deploy backend servers, native iOS, native Android, and HTML5 mobile web apps without platform "lock-in". This newsletter is sponsored in part by AnyPresence.

A new study from Mobile Content Forum has shed some light on how quickly the mobile game space is expanding in Japan, suggesting that sales of smartphone games in the country grew by more than five times between 2011 and 2012.  Read Original Content

According to the latest data compiled by TrendForce, Mediatek's processors have been used by over 50 percent of China's branded smartphones since the MT6575 chip was introduced in 2012.  Read Original Content
Major PC manufacturers Lenovo and Acer - newcomers to the mobile-phone arena - have picked up pace in the Thai smart-phone market, while local providers are increasingly competing on price in a bid for a bigger slice of the eight million unit market this year.  Read Original Content

KakaoTalk, South Korea's largest mobile messaging application, will try to woo Filipino chat addicts from rival apps such as LINE, WeChat and Viber.  Boasting over a 100 million registered users in over 23 countries, KakaoTalk is one of the fastest growing mobile messaging applications in the market today.  Read Original Content

Thursday, August 15, 2013

SMAC Expert Video Series: Digivizer's CEO Emma Lo Russo

I had the good fortune to participate on two panels with Emma Lo Russo, CEO and SMAC expert at Digivizer yesterday at the Cognizant Community Sydney 2013 event.  Digivizer's mission is to deliver the digital footprint of the people you know and the people you really should know.  I find the topic of digital footprints incredibly interesting, and hope you do as well!

Video Link: http://www.youtube.com/watch?v=WVDWoQ7U3u0&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw



*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.