Tuesday, April 30, 2013

SMAC News Weekly – Week of April 28, 2013

Welcome to SMAC News Weekly, featuring the latest news and numbers relating to SMAC (social, mobile, analytics and cloud) that I come across each week.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

SAP has announced a new rapid-deployment solution that simplifies access to analytics on mobile devices. The SAP Mobile Analytics rapid-deployment solution offers preconfigured software, implementation services, content, and end-user enablement. Read Original Content

Adobe has announced the creation of a “predictive analytics” social media marketing feature, set to launch this summer with Facebook integration on initial versions. Read Original Content

EMarketer reports many businesses are leveraging social analytics vendors, digital agencies and PR firms for a variety of real-time marketing initiatives, moving beyond simply analyzing their social media data to gauge brand awareness or respond to comments via their social media pages. Read Original Content

While social, mobile, analytics and cloud technologies add a new dimension to your model, to fully maximize their value consider the sum is greater than its parts. The formula for the Future of Work is called SMAC - social, mobile, analytics and cloud on one integrated stack, where each function enables another to maximize their effect.  To learn more about SMAC and Cognizant please visit http://www.cognizant.com/futureofwork/smac.  This newsletter is sponsored in part by Cognizant.

Thomson Reuters has been awarded “Best Use of Social Media” at the FStech Awards, 2013. The awards were presented at a ceremony in London on April 17 with winners voted on by a distinguished panel of industry experts. Read Original Content

Crimson Hexagon has conducted an in-person survey of marketers in London, which reveals the stark contrast in popularity between online and social media and traditional marketing communications. An emphatic 56 percent of respondents now select either online or social media channels as their most effective routes to target audiences. Read Original Content
Last week industrial giant GE announced it will invest $105 million into EMC & VMware’s new project, Pivotal, that is focusing on the new modern era of developers and cloud. Read Original Content

The Defense Information Systems Agency plans to award a $45 million cloud-computing contract for an intelligence and surveillance information storage cloud that could eventually require four exabytes of storage, according to a procurement document posted online. Read Original Content

European power giant E.ON is building out a smarter grid across its various networks, including rolling out smart meters, and a new big data partnership with grid gear and software provider Ericsson. E.ON says it will increase its data delivery by 3000 percent, and Ericsson will provide software and services to manage that data. Read Original Content

Recent Articles by Kevin Benedict

Recorded Webinars of Note


Whitepapers of Note

The A to Z of Mobile Workforce Scheduling Optimization
Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization
Staying Awake with Workforce Management
Two Roads to Mobile Workforce Management: Choosing Between On-Premises and Cloud Delivery

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly – Week of April 28, 2013

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HMTL5
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

In a report by SAP Brazil, China, Germany and India are the four countries most ready to embrace M2M technology for building smarter cities. Read Original Content

Markets Research Reports expects the wireless M2M market to account for nearly $136 billion in revenues by the end of 2018, following an annual rate of 23 percent during the five-year period between 2013 and 2018. Read Original Content

With the increasing growth of M2M communications comes the growing concern about the security of the data collected and transmitted by M2M modules and platforms, noted Kathryn Weldon, a principal analyst for enterprise mobility at research firm Current Analysis. Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

GE and crowd sourced innovation platform Quirky are teaming up to support and encourage the creation of connected devices for fleet management, health care and sustainability solutions that participate in the so-called "Internet of Things." Read Original Content

Judging from a DOE analysis of smart grid projects, spending on Smart Grid Investment Grants and Smart Grid Demonstration Programs is more than paying off. As of March 2012, the $2.9 billion spent on projects has yielded a total economic output of $6.8 billion. Read Original Content
Pike Research, which is now owned by Navigant, predicted in 2011 that global utility cyber security spending would reach $14 billion through 2018, with about 63 percent of that spending aimed at the industrial control systems and SCADA networks used to control today’s grid assets. Read Original Content

By 2022 the average household with two teenage children will own roughly 50 Internet-connected devices, up from approximately 10 today, according to estimates by the Organization for Economic Co-Operation and Development. Read Original Content

Monday, April 29, 2013

When IT is Destroying Your Company's Future

A long time ago, before gray hairs appeared on my head, I was an IT manager.  My title was B2B E-Commerce Manager for a computer manufacturer.  I remember sitting in long meetings discussing how successful Dell Computer was with their just in time manufacturing and just in time supply chains.  I also remember our business representatives asking IT if they could develop systems that would allow us to operate in a similar supply chain model and the answers seemed always to be, "NO!"  Our IT systems were not set-up to support a real-time environment.

Of course the business would then say this must change if we are going to be competitive, and the IT would say then give us the budget to change.  Many years after I had moved on, the computer manufacture closed.  This manufacturer had never been able to gain freedom from their business-limiting legacy IT environments.

I was in England and Scotland last week teaching SMAC strategies (social, mobile, analytics and cloud) to large companies.  In a number of these sessions, I heard echoes from my days at the computer manufacturer, "Our current IT systems are not set-up to support those kinds of things."  They were not arguing the need for business and IT transformation, they were simply sharing the reality of their current IT architecture.

When working with companies on enterprise mobile strategies, the ability to support a real-time environment is often crucial to optimizing mobile apps and the ROI.  I have personally worked with many large utility companies that wanted to support real-time mobile solutions for their field services technicians, but the biggest challenges were trying to get their back-end legacy systems to work in a real-time environment.  Some simply couldn't make that change, and they stayed with a batch service ticket model and gave-up the attempt to fully optimize their systems.

I came across this excerpt from the article Four Reasons Your SMAC Initiatives May Underperform, "The cost to support and maintain existing IT systems is eroding companies’ ability to fund new investments in social, mobile, analytics and cloud IT initiatives (SMAC). Out of the $3.8 trillion expected in worldwide IT spending in 2013, NPI estimates there will be $760 billion in unnecessary overspending in non-value creation areas such as maintenance and support, over-subscription, license program misalignment, and sub-optimal contract negotiation and management."

That is a problem.  I have also often read that 80 percent of an IT budget goes to support legacy IT environments, leaving only 20 percent of the IT budget left for strategic initiatives.  If this is true (it was when I worked at the computer manufacturer), then our past may be preventing us from achieving our goals in the future.  In order to break this cycle, often something transformational must happen.  Something beyond the normal iterative improvements.  This takes courage.

*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly – Week of April 28, 2013

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Panasonic India launched four new rugged devices developed for the enterprise market – two rugged tablets and two rugged handheld devices.  Read Original Content

Supergeo kicked off its SuperGIS Application Excellence Award 2013 contest, inviting its resellers to share the most outstanding practical and innovative mobile or desktop GIS solution.  Read Original Content

Vision Objects’ Fernando Rynne highlights “3 Results Your Field Service Organization Gets with Digital Writing for Tablets” in this article featured in TabTimes.  Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

Delta Air Lines is utilizing custom RFID tags to streamline the audit process for safety equipment, improving inspection time from 10 man hours to less than three minutes.  Read Original Content

Silicon Valley Power in Santa Clara, California has combined Wi-Fi and smart meter technologies to provide a free outdoor Wi-Fi network to the community and to also transmit smart meter data back to the utility.  Read Original Content
TomTom launched an innovative new line of GPS sports watches with at-a-glance performance information for runners, cyclists and swimmers.  Read Original Content

GPS fleet and asset tracking firm NexTraq has integrated its fleet tracking solution with TOA Technologies’ ETAdirect solution, resulting in a mobile workforce management system that provides fleet tracking, optimized scheduling and dispatching capabilities.  Read Original Content

Sunday, April 28, 2013

Enterprise Mobility Asia News Weekly – Week of April 28, 2013


Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Panasonic has reiterated its commitment to the Indian market with the launch of four new rugged devices developed for the enterprise – two rugged tablets and two rugged handheld devices.  Read Original Content

The Hotel Indigo on Hong Kong Island offers its guests an innovative new device, the “handy”, which comes equipped with Google Maps, Skype, city and transportation guides, currency converter, 3G internet, and social media.  Read Original Content

Japan’s So-net Entertainment launched an internet service that reaches download speeds of 2 Gbps and upload speeds of 1 Gbps, reportedly the fastest home internet speeds in the world.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

With mobile commerce on the rise, insurers in Asia are beginning to offer mobile insurance coverage for high-end smartphones and tablets, designed to provide customers with protection if their mobile devices are stolen or hacked.  Read Original Content

Analysis from Frost & Sullivan reveals the data loss protection market in the Asia Pacific region earned revenues of over $84.9 million in 2012 and predicts revenues will reach $169.1 million in 2014.  Read Original Content
Vodafone India and ICICI Bank have launched “M-Pesa”, a mobile money transfer and payment service which will be rolled out across India in phases.  Read Original Content

Indian Railways is utilizing mobile technology to improve travelers’ experience, introducing free Wi-Fi for trains and upcoming personalized services including wake-up calls and train status alert text messages for frequent passengers.  Read Original Content

Thursday, April 25, 2013

Social Analytics for Your Enterprise with Google+ and Ripples - Guest Expert Post


I have Google's Blogger app on my iPhone and iPad mini.  I can write articles for publication from anywhere with an Internet connection, but are they read, are they shared?  That is our subject for today.

One of the biggest growth areas involving mobility is mobile marketing.  If your company's target customers are researching products, comparing products and buying products on mobile devices then the following information about Google+ and Ripples may be of interest to you as it is to me.  I have invited social media expert Allison Rice to share her expertise in this area with us.

Question: How do you know the number of people paying attention to your company's messages or articles on social media?

If you use Facebook, as more than 700 million active users do (most on mobile devices), then you click on your business page's Insights tab and read through about four pages of fairly detailed graphs and statistics. If you're on Pinterest, you've probably already checked out their new analytics page that launched in March, while Twitter users likely get their stats from Twitter Web Analytics.

Most social media sites have some form of analytics page that goes into varying degrees of detail about your social reach. Facebook has one of the more detailed, with information down to what region most of your followers are from and how many of your first time visitors come back for a second, third or even twentieth look at your page.

But sometimes all you want to know is your overall impact. How many people did you reach with a particular post? Did those people care enough about your post to share it with others? Are you really reaching new people or are you just wasting time on a particular social media campaign?

It was just this kind of thinking that led the developers of Google+ to create a unique analytics feature called Ripples. In one glance, business owners can see what, if any, impact an individual post has had in their social community and how it reached.

Making Ripples
Click to Enlarge

One of the neat things about Ripples is that you can view the Ripples of any public post, not just your own. Take, for example, a link that Geekless Tech writer Steven Hughes posted about social media lessons for small businesses on April 19, 2013.  Within four hours it received 133 "+1" or likes and 60 shares. Since it's a public post, we can view the post's Ripples by clicking in the upper right hand corner and selecting "view Ripple."  The Ripple graph that appears shows that, within those four hours, the following things occurred:

The article was reposted 44 times
The article was seen and posted independently by 26 Google+ users, represented by the small, external circles
Harold Gardener and Rex Dow are important influencers as their shares were re-shared by one and two more users, respectively.

Below the larger Ripple graph is a chart that allows you to view the spread of the post as it occurred in real-time. This allows you to see when the most people reposted it, thereby giving you a good estimate on the best time to post in the future for the most reach.

Below that are three short columns. One lists, by name, your highest influencers -- in this case Harold Gardener and Rex Dow. The second shows the frequency of shares per hour, as well as the average chain length, and the third shows the primary language of those sharing the post.

Finally, by hovering over each sharer's name, you can see what they posted along with the re-post, any hash tags they might have included in their post, and their profile image. A running stream of real-time comments and shares on the post also appears to the right of the Ripple with the commenter's image and time of action.

So with essentially one chart, you learn not only how much your post has spread over a given period of time, you also find out:
The best times to post to reach the most people
Which influencers you should appeal to in order to reach more people
How fast your post spread and who it appeals to
What people are saying about it
The virality of your post
What region of the world your post appealed to most

With so much detail in just one glance, enterprises are quickly realizing the value of a Google+ page for their business. Apart from the Ripples aspect, Google+ pages are optimized for higher ranking in search results and the "personal" results aspect of Google searches means that your business is more likely to show up in searches conducted by people in your area, as well as in recommendations within Google+.

Even though some have marked Google+ as a "ghost town," recent surveys show it as having the second highest active user level of social media sites, ranking just under Facebook. And if the ease of use and the ability to see the results of your social media campaigns in quick, easy-to-understand analytics, the simple fact that your business is instantly more visible should encourage you enough to give Google+ a shot.

What aspects of social media analytics have you found to be the most helpful? Which have been the most confusing? What do you like/dislike about Google+ and Google+ Ripples?

Allison Rice is the Marketing Director for Amsterdam Printing, a leading provider of custom promotional products to grow your business and thank customers. Allison regularly contributes to the Promo & Marketing Wall blog.


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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of April 21, 2013

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

The Centers for Disease Control and Prevention will pilot test the efficacy of using basic text messages via mobile phones and Web-based messages via smartphones in public health surveillance for programs such as smoking cessation, according to a notice published in the Federal Register. Read Original Content

Vodafone plans to offer mobile health and education services in Myanmar, if its joint bid for a mobile license in the country with China Mobile is successful, according to the Financial Times. Read Original Content

Venture capital investments in the health IT sector continue to accelerate, according to the latest report from the Mercom Capital Group, a global communications and consulting firm. In the first quarter, health IT firms raised a record $493 million, compared with $1.2 billion for all of last year. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

Physicians are starting to recommend mobile health applications to patients with chronic illnesses, the Columbus Dispatch reports. Such apps range from programs that offer basic reminders to those that link with medical devices to transmit vital information. Read Original Content

A recent report by the Gartner Group states customer relationship management mobile apps will grow 500 percent by 2014. This trend is good news for health clubs looking for more efficient ways of growing revenue through member retention. Read Original Content

Mobile health applications such as text messages could save more than a million lives in Sub-Saharan Africa over the next five years, according to a report by PriceWhaterHouseCoopers. Read Original Content

A new report from research analyst firm GBI Research predicts that by 2019 the remote patient monitoring market in the US will reach $296.5 million, up from $104.5 million in 2012. Read Original Content

The remote patient monitoring market grew by nearly 20 percent from 2011 to 2012, and the market is expected to continue growing over the next several years, according to a report by Kalorama Information, Clinical Innovation & Technology . Read Original Content

Manhattan Research claims 72 percent of physicians now own tablets, according to a report from Tab Times. Read Original Content

With the market for mobile health apps expected to reach $27B by 2017, mhealth apps are quickly evolving to take advantage of new image support capabilities in mobile networks and devices. Read Original Content

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.http://mobileenterprisestrategies.blogspot.com/2013/04/mobility-news-weekly-week-of-april-14.html

Mobility News Weekly – Week of April 21, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read SMAC News Weekly

Newcomer Lenovo Mobile Philippines has set its sights on the country’s entry-level smartphone market with the launch of its new smartphones the A390, A690, A706 and the K900.  Read Original Content

Shipments of sub $250 low-cost smartphones will grow from 259 million in 2013 to 788 million in 2018, according ABI Research. Mid (sub $400) and high ($400+) cost smartphone shipments are expected to grow from 635 million to 925 million over the same period.  Read Original Content

Archos announced its “first line of Google certified smartphones”, which are set for availability by the end of May 2013. The company is offering three devices, Archos 35 Carbon, Archos 50 Platinum, and Archos 53 Platinum, all of which use an “unskinned” version of Android.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

Research from Berg Insight indicates the number of mobile subscribers worldwide using a turn-by-turn navigation app on their handset at least once per month grew from 105 million in 2011 to 150 million in 2012.  This growth came at the expense of global shipments of personal navigation devices, which declined to 28 million units in 2012 from 33 million units in 2011.  Read Original Content

Mobile enterprise app demand contributed to a 3.3 percent year-over-year growth in the applications market in 2012, according to the latest stats from IDC.  Read Original Content
Mobile app downloads increased by 11 percent to 13.4 billion during the first quarter of 2013, while direct revenues from paid-for-apps, in-app purchases and subscriptions grew to $2.2 billion (£1.4 billion), according to Canalys.  Read Original Content

Global sales of connected devices like smartphones, tablets and PCs are expected to surpass 2.2 billion units and earn $814.3 billion revenue by 2017, according to IDC.  Also, worldwide shipment of such devices grew 29.1 percent to 1 billion units worth $576.9 billion year-on-year in 2012.  Read Original Content

Wednesday, April 24, 2013

Kevin Benedict’s What’s New in HTML5 – Week of April 21, 2013

Welcome to Kevin Benedict's What's New in HTML5.  HTML5 is predicted to be the dominant development environment for enterprise mobility over the next several years.  The questions are when and where should HTML5 be used today.  In this weekly update on HTML5 we report on this ongoing debate and other relevant news.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Reports from ABI research forecast mobile devices with HTML5-compatible browsers will increase by 87 percent to reach 1.4 billion units by the end of 2013.  The use will be driven by the integration of HTML5 features and browsers in the operating systems itself to make the web apps faster and more responsive.  Read Original Content

User Friendly Media has launched Universal Web App, a Web-based mobile app built with HTML5 technology and aimed at small and medium sized businesses.  Read Original Content

The free mobile instant messaging app Kik Messenger is releasing new push notifications for its HTML5-based Kik Cards.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

New York Times software developer Andre Behrens provides links to six slide presentations from the HTML5 Developer Conference held in early April.  Read Original Content

Common HTML5 mistakes made when creating layouts are described in “7 Things to Avoid When Creating HTML5 Layouts” featured in HTML Goodies.  Read Original Content
Journalism professor Casey Frechette provides information on the HTML5 vs. native debate from a different perspective in “What Journalists Need to know about the Difference between Web Apps and Native Apps” featured on Poynter.org.  Read Original Content

Intel’s new HTML5 App Development Environment provides an integrated system to develop, test, debug and deploy applications across multiple operating systems including iOS, Android, Windows 8 and Windows Phone 8.  Read Original Content

Mozilla’s Ron Piovesan believes HTML5 is now “at a stage where it can support the most challenging game experiences”.  Read Original Content

Mobile Commerce News Weekly – Week of April 21, 2013

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

According to a new research report from the analyst firm Berg Insight, the total value of the global real-time mobile location-based advertising and marketing market will grow from 526 million in 2012 at a compound annual growth rate of 65 percent to 6.5 billion in 2017. Read Original Content

Boise State University has become the first in Idaho to facilitate pay-by-phone parking services. The university has only a modest interest in the field of mobile commerce, but believes students would be better served by integrating a mobile commerce service into parking. Read Original Content

A greater percentage of iPhone users (67.5 percent) use mobile commerce apps compared with Android smartphone users (43.9 percent), according to the Arbitron Mobile U.S. smartphone panel. Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

The Interactive Advertising Bureau has just released their latest report, which has indicated mobile marketing spending has been sharply rising, as it recorded an increase of 111 percent throughout 2012. Read Original Content

Sears has made a considerable mobile commerce performance achievement, according to Keynote Systems, which ranked the department store retailer’s smartphone friendly website in the first position among all 30 companies that are included in its index. Read Original Content
Foursquare, a mobile app that uses location-based technology to connect consumers with their friends, has secured $41 million in additional funds. Read Original Content

Mobile Websites are more popular than Mobile apps when it comes to actual business & financial transaction level in UK. While 51 percent complete purchase via mobile websites on monthly or more frequent basis compare to 40 percent via mobile app. Read Original Content

Tuesday, April 23, 2013

Crowdsourcing, Collaboration and Enterprise Mobility

I spent time with a company recently that identified one of their strategic initiatives for 2013 as being crowdsourcing.  Are you familiar with the term?  Here is Wikipedia's definition, "Crowdsourcing is the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people."

This company, we'll call ACME Inc., is purposely asking their employees to contribute ideas which are then reviewed, voted on, and the winners identified and rewarded.  I love it!  Now to be sure this is all very new to ACME Inc., but I applaud their thinking!  If employees know their ideas can make a difference and be recognized, and that actual thinking will be rewarded, then the sky is the limit on innovative thinking within a company!  All too often employees think only certain bestowed titles and roles in the company are paid to think, while the rest of the brain power in the company is put on sleep mode.

I am here to tell you - in the coming months, quarters and years, it's going to take all the brain power a company can muster to stay in front of the millions of competing digital disruptors as author James McQuivey calls them in his book Digital Disruption - read the WSJ review here.

With cloud based SaaS (software as a service) solutions available today, even the smallest companies can use world class CRMs, ERPs, SCMs, workforce management systems, finance and payroll systems on a monthly subscription basis.  This means your competition can appear overnight, unencumbered by your overhead, legacy IT systems, debt load, unionized workforce and benefit burdens.  If your company is going to be competitive in the market of the future, things need to change.

I also spent time with another company this month that had completed a POC (proof of concept) with a social collaboration platform.  I asked how the POC went.  The answer - not much happened.  There were no earth shaking discoveries or results to report.  Upon further questioning, the person shared that the social collaboration platform did not include a mobile app.  STOP the PRESS!  No mobile app?  Can you imagine Facebook or Twitter with no mobile app?  They wouldn't have anywhere close to the number of users as they do today.

Very few social networking users wait until they sit down and boot-up the desktop or laptop to become social.  Social is about being connected anywhere and everywhere.  You don't want to wait until later to update people and share your thoughts and ideas.  Social is all about immediacy, and immediacy is all about mobile.
*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

SMAC News Weekly – Week of April 21, 2013

Welcome to SMAC News Weekly, featuring the latest news and numbers relating to SMAC (social, mobile, analytics and cloud) that I come across each week.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

EMarketer reports that many businesses are leveraging social analytics vendors, digital agencies and PR firms for a variety of real-time marketing initiatives, moving beyond simply analyzing their social media data to gauge brand awareness or respond to comments via their social media pages. Read Original Content

Esri and Geofeedia announced plans to extend the ArcGIS platform with Geofeedia's innovative social media tools. Public safety professionals will be able to take advantage of these capabilities to accurately integrate, monitor, analyze, and visualize live emergency data as events unfold. Read Original Content

While social, mobile, analytics and cloud technologies add a new dimension to your model, to fully maximize their value consider the sum is greater than its parts. The formula for the Future of Work is called SMAC - social, mobile, analytics and cloud on one integrated stack, where each function enables another to maximize their effect.  To learn more about SMAC and Cognizant please visit http://www.cognizant.com/futureofwork/smac.  This newsletter is sponsored in part by Cognizant.

Google Analytics just stepped up their real-time reports by adding four new features: an events report, content breakdown by device, a real-time versus overall data comparison report, and shortcuts to real-time visitor segment views. Read Original Content

IT decision makers are not the only drivers for big data adoption as the marketing department is also playing a large part in this, according to IDC's Australia telecommunications group associate director, Dustin Kehoe. Read Original Content
Big data is fueling enterprise demand for increased data storage, a market that is forecast by IDC to increase at a 53 percent compound annual growth rate through 2016. Read Original Content

The growing demand for Big Data technology and services is expected to boost the demand for storage, which is anticipated to rise at a compound annual growth rate of 53 percent through 2016 and reach $6 billion, according to a new report. Read Original Content

M2M News Weekly – Week of April 21, 2013

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HMTL5
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

TechNavio's analysts forecast the Global M2M market to grow at an annual rate of 26.08 percent over the period 2012-2016. One of the key factors contributing to this market growth is the falling price of M2M devices and M2M services. Read Original Content

The wireless M2M communications market is expected to increase at a 23 percent compound annual growth rate through 2018, reaching nearly $136 billion in revenues by then, according to a report by research firm Signals and Systems Telecom. Read Original Content

Sierra Wireless has launched the AirLink LS300 gateway, which can be used to connect things as varied as trucks or soda machines to a wireless network. Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

Telefonica Germany has unveiled a new insurance telematics service based on M2M technology. The new service analyzes driving behavior to more accurately calculate the cost of car insurance, allowing insurance providers to use driving information in their risk calculations. Read Original Content

Oracle has announced it has entered into an agreement to acquire Tekelec, a leading provider of network signaling, policy control, and subscriber data management solutions for communications networks. Read Original Content
Globe Tracker International, a leader in data sharing, data analytics, and asset tracking and monitoring, has announced Vodafone is providing M2M communications via its Global SIM services to GTI's Smart Autonomous Asset Solution. Read Original Content

Rural electric cooperatives and transmission companies in 13 states will share $280 million in loans from the U.S. Department of Agriculture. Of that, an estimated $6 million will be used for smart grid projects. Read Original Content

Monday, April 22, 2013

Google Enterprise, Collaboration and Enterprise Mobility

I would invite anyone in an IT department buried in demand for mobile apps to first take a look at Google Enterprise http://www.google.com/enterprise/, before trying to develop everything yourself.  There are many mobile capabilities already available in the Google world which are free to individuals and available free or on a subscription basis for companies.  Here are a few of them:
  • Google Drive - Keep all your files, documents, spreadsheets, videos, photos, everything digital in a free secure cloud.  Access from any mobile or desktop device. http://youtu.be/wKJ9KzGQq0w 
  • Google+ - Strives to make sharing online, like sharing in person.  We at Cognizant have been using Google+ for many of our strategy groups and discussions.  I love it.  I use it for both work and personal.  I have specific "Circles" and "Communities" for work and personal.
  • Google Hangouts - This is a very powerful solution that let's you video chat with your team no matter where in the world they are located.  Share documents, videos, screens, presentations all while in a free Hangout.   Learn more about them here: http://www.youtube.com/embed/3pmSWh2BQco?cc_load_policy=0&hl=en&cc_lang_pref=en&autoplay=1
  • Google Hangouts On Air - Now broadcast your Hangouts -  I just recorded my first Google Hangout discussion with a group of mobility experts.  You can see it here http://youtu.be/GID7nRwhIIo, however, now you can broadcast Google Hangouts live through YouTube.  I will try that next.
  • Google Apps - I have also been doing a lot of work lately in Google Apps.  I have been collaborating with others on documents, spreadsheets and presentations through Google Apps.  Here is what I am most impressed by - you can collaborate on the same document at the same time and see exactly who is editing, and what they are editing in real-time.  Plus, you can start a Google Hangout inside a document so you can video chat with those that are editing.  See an example here - http://www.google.com/enterprise/solutions.html
  • Enterprise Controls - Google is rapidly adding enterprise controls to all of their solutions.  These enable you to integrate with enterprise LDAP (directories) and other things and control who is viewing particular documents and who is joining or able to join different "Circles" in Google Plus.  If you haven't read up on these enterprise controls in a while, it might be good to read this blog from Google - http://googleenterprise.blogspot.co.uk/2012/08/bringing-google-to-work.html.
I am a mobility analyst among other things, so I am always looking at these apps with enterprise mobility in mind.  All of the solutions and features mentioned above are already mobile enabled.  They already run on my iPhone, MacBook Pro and iPad mini.  I don't have to build any apps to get all of these enterprise social and mobile capabilities!

I am also a SMAC Analyst (social, mobile, analytics and cloud), so when I wear that hat, I am interested in how these Google Enterprise solutions are all deeply social and collaboration enabled, mobile, include analytics and all reside in the cloud.

Many companies are years behind and slow to support emerging technologies like mobility, cloud and the social business technologies.  They assume they have to build everything or pay millions of dollars to get these features.  You don't.  They are available today and much of it is free.

In addition, most companies are made up of many small departments, committees, projects and groups.  These small organizations are often dynamic, shifting and often short-term.  They never get a budget to support their collaboration efforts and mobility needs.  Google Enterprise can go a long way toward supporting these kinds of efforts.  Just saying...
*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
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Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly – Week of April 21, 2013

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Love’s Travel Stops is nearing completion of an RFID-enabled payment system for its travel stop locations.  The system utilizes an RFID tag placed on a truck’s windshield, which is then detected by an antenna sending a signal to activate the fuel pump and payment transaction.  Read Original Content

Directions Magazine provides “Ten Things GIS Users Need to Know about GitHub” – the free Web-based hosting service for software development projects.  Read Original Content

AT&T has formed a partnership with Scanbuy to create AT&T Mobile Barcode Services to help businesses “execute, monitor, and report on smarter and richer mobile experiences for their customers”.  Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

Dale Kyle, CEO of Handheld US, believes rugged technology is getting smarter, more powerful and easier to use than ever before.  He states, “it’s safe to say that today’s rugged computers can comfortably take on all the challenges of both the field and the office”.  Read Original Content

A whitepaper from Honeywell lets readers “Discover all that GPS Capability in Industrial Mobile Computing Solutions can bring to Your Business”.  Read Original Content
The Taipei City Fire Department developed a GIS-based Incident Command System enabling the city’s Emergency Dispatch Center to manage and mobilize rescue operations and provides first responders with critical information needed to conduct rescue operations.  Read Original Content

Three taxi companies in The Philippines are taking advantage of a new GPS-enabled dispatching system to streamline operations, reduce response time and improve customer service.  Read Original Content