Thursday, January 31, 2013

Mobile Health News Weekly – Week of January 27, 2013

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Health care via mobile technology is still in its infancy. Of 75 trials in which patients used mobile tech, such as text messaging and downloadable apps, to manage a disease or adopt healthier behaviors only three showed reliable signs of success. Read Original Content

According to a new market report published by Transparency Market Research "mHealth Market- Global Industry Analysis, Market Size, Share, Growth, Trends and Forecast, 2012 - 2018," the global mHealth market is expected to reach USD 10.2 billion by 2018 from $1.3 billion in 2012 at a annual rate of 41.5 percent from 2012 to 2018. Read Original Content

A newly released report by Deloitte’s Center for Health Solutions projects that telehealth tools, home health monitoring devices, smartphones and tablets, and videoconferencing will expand the reach of physicians into a patient’s everyday life, resulting in $305 billion in savings due to reduced travel time, better logistics, improved communications, and faster decision making. Read Original Content

Webalo is enterprise mobility the way it was meant to be.  It can be configured in minutes to deliver secure, interactive, bi-directional, transactional mobile access to the enterprise applications and data employees rely on to do their jobs – all for pennies an app.  Webalo reduces the burden on IT, lowers overhead (by eliminating development software, coding, consultants, and technologies for managing and distributing mobile apps), extends the value of enterprise applications, and leverages the power of smartphones and tablets. This newsletter is sponsored in part by Webalo.

About 2.8 million patients were remotely monitored worldwide at the end of 2012, using a home monitoring service based on equipment with integrated connectivity, according to a new research report from the analyst firm Berg Insight. Read Original Content

Fresh data has emerged in the ongoing debate over the regulation of medical apps for smartphones and mobile devices. Researchers questioned the accuracy of four apps for evaluating skin lesions in a study, generating some troubling results and pointing out that such apps have gone unregulated. Read Original Content
Global sales of mobile health apps are predicted to rise from  $718 million in 2011 to $1.3 billion this year, according to The Economist. Read Original Content

In 2012, the mHealth sector saw venture capital investments reach $907.7 million, with Q3 and Q4 seeing significantly lower financing than the first two quarters, according to a report released Tuesday by Mobile Health Market News.  Read Original Content

The global mHealth market will grow at a compound annual rate of 41.5 percent in the next five years to reach $10.2 billion by 2018, up from $1.3 billion in 2012, said a recent report from market research firm Transparency Market Research. Read Original Content

Mobility News Weekly – Week of January 27, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read SMAC News Weekly

Google’s Android and Apple’s iOS together accounted for a whopping 92 percent of global smartphone shipments in Q4 of 2012, according to a report by Strategy Analytics.  Read Original Content

Apple was able to maintain its lead of smartphone sales in the U.S. market during the holiday quarter ending December 23, according to Kantar Worldpanel ComTech. The report said iOS was the top-selling smartphone platform during the three-month period, as it recorded 51.2-percent of market sales compared to Android’s 44.2-percent.  Read Original Content

Nvidia will build smartphones and devices with its own Tegra chips and sell them white label to manufacturers in Russia and China, according to Unwired View, citing a report from Mobile Review.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

The number of smartphone shipments, exceeded 200 million globally in Q4 2012, with the annual total reaching 671 million, representing a growth of almost 42 percent year-on-year, according to mobile analyst firm, Juniper Research.  Read Original Content

According to IDC, vendors shipped a total of 482.5 million mobile phones in the fourth quarter of 2012 compared to 473.4 million units in the fourth quarter of 2011. For the full year, the global market for mobile phones grew 1.2 percent on shipments of more than 1.7 billion units.  Read Original Content

ComScore has published its most recent monthly review of the top iOS and Android apps in the United States ranked by unique visitors and has found that Google captured five of the top six spots with Google Maps, Google Play, Google Search, Gmail and YouTube.  Read Original Content
Struggling phone maker Nokia has reported a profit for the last quarter of 2012, compared to a £633 million loss a year earlier. The Finnish firm said its fourth quarter profit was €202 million (£170 million), but revenue fell 20 percent as it failed to make gains in the fiercely competitive smartphone market.  Read Original Content

New figures from research firm Kantar Worldpanel Comtech show Windows Phone has almost tripled its market share in the U.K., rising from 2.2 percent to 5.9 percent in the last twelve months.  Read Original Content

Wednesday, January 30, 2013

Mobile Devices, Management Structures and SMAC, Part 4

Today Blackberry announced their new Blackberry 10 platform.  It sounds very interesting as it integrates social networking, enterprise security, dual personas, and more.  Here is an excerpt from an article written by Steve Costello, "At the heart of the new OS is the BlackBerry Hub, an integrated contacts and social networking app with support for Facebook, Twitter and LinkedIn.  Messages and updates can be read and posted without the need to leave BlackBerry Hub, and contact information can be viewed regardless of the app in which it is stored."

In a series of articles that I have written this week titled Mobile Devices, Management Structures and SMAC, I have shared my views that the SMAC stack (social, mobile, analytics and cloud) is a combination of technologies that as a combined foursome are transforming the world of business today.  You can download and read a great whitepaper on this subject here.  This announcement by Blackberry further solidifies my views.  Mobile and social supported by the cloud are embedded into the very operating system of the new Blackberrys. 

The article goes on to discuss support for dual personas in mobile devices, "It also supports the BlackBerry Balance feature, which enables users to switch between private and work profiles, with the ability to run both personal and work apps at the same time while keeping corporate data secure and encrypted."  I read corporate data to mean things like business analytics and other enterprise data and mobility apps.

Blackberry (they re-branded from Research in Motion/RIM to just Blackberry now), recognizes how important personal mobile devices are to people (think contacts, personal calendars, mobile wallets, photos, Facebook, mobile banking, etc.).  They seem to have embraced the BYOD trend and delivered a solution to address both personal and enterprise concerns.

In the book Grouped by Paul Adams, there is a very good line, "The web is being fundamentally rebuilt around people, because our online life is catching up with our offline life."  Blackberry seems to get this message and has delivered an operating system designed to accommodate it.

Read the rest of this series here - Part 1, Part 2 and Part 3.
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The Pitfalls of Real-Time Mobile Commerce

Today I bought my wife an iPad mini.  It was to be a surprise.  On an alleged trip to the grocery store, I instead drove to the Apple store at the mall.  I ran into the store, gave the specifications that I wanted, the bearded Apple sales guy swiped my credit card with his wireless iTouch, and handed me the iPad mini.  I thanked him and ran out to my car with the present.

Moments later as I was leaving the mall parking lot my wife called.  She had just received an email, on her iPhone, with the receipt from the Apple store attached.  Hummm... I hadn't thought of that.  Seems we have a business account at the Apple store with her email address associated with it.

Real-time mobile commerce removes friction from the business process.  Sometimes, however, a little friction is good.

The geostrategists Paul Virilio studied Dromology - the science of speed.  He particularly studied the impact of speed on societies, processes, culture and people.  Today Apple's speed impacted me.









Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Devices, Management Structures and SMAC, Part 3

I just finished a book titled Social Business By Design by Dion Hinchcliffe and Peter Kim.  I recommend this book to anyone interested in the impact SMAC (social, mobile, analytics and cloud) is going to have on your industry, market and company.  Mobile devices have empowered social networking platforms for both consumers and the enterprise.  The SMAC stack is shaking up retailing, banking, healthcare, media, government, insurance, etc.  Industries that are primarily about information will experience the biggest initial impacts of this transformation.
Figure 1.

One of the insights I gained from this book is the impact social enterprise collaboration tools and internal social networking platforms can have on management structures.  In Figure 1, a typical hierarchical organizational chart is depicted.  Ideas and innovations that come from the people at the bottom of the chart, where most people are, have a great deal of trouble moving up and it can take a long time to move up.  At each level there is a gatekeeper.   This gatekeeper, has his/her own agendas, political considerations, priorities, limited time, poor memory, and communication challenges.  Many good ideas and innovations simply die with these gatekeepers.  The potential economic costs due to inefficient and slow communications in this model is enormous.  Just think about how many innovations, good ideas and problems could be quickly solved if the right people with the right knowledge could be instantly notified and involved.

In Figure 2 you have a simple illustration of an organizational chart when a social networking site, or social enterprise collaboration platform is involved.  Anyone can share an idea with the entire group.  The idea can be openly discussed, debated and voted on.  Innovations and ideas get their fair consideration.  In this model, the power in the organization is not dependent on the gatekeepers and titles people have had bestowed upon them, but with those that have the best ideas and answers.

The people with the best ideas and a willingness to share in social networking environments gain a reputation and credibility that raises their social power, or as one social media vendor calls it "Klout."  The power structure changes when information is in an open social democracy.

SAP's SCN (SAP Community Network) is an example of the power of social networking and collaboration tools in use.  Here is a description of its purpose and value as described in the book Social Business By Design, "The goal was to enlist customers and other interested parties to come together online and share ideas and solve problems. In this way SAP could engage and mobilize the people who were smartest about using its products in the field. Customers could then work together directly and exchange valuable knowledge."

Note that many problems SAP users have, can be more quickly and efficiently resolved by other users on the network.  This helps the end user, and reduces support costs on SAP.  It is a win-win.  The more time that goes by, the larger the database of answers and useful content grows which just increases its value for the entire community.

SAP is one of the first companies to identify specific ROIs from implementing social collaboration platforms.  Again from the book Social Business By Design, "SAP cites SCN for improving customer retention, creating efficiency, and driving top-line growth and revenue."

Let's now reflect on the role of mobile devices in this process.  In days gone by, the people with the power were those "in" the corporate office. Those actually physically in the building.  Slow and tightly controlled communications that followed the hierarchy of the organizational chart meant often the powerful needed to be in the room where data was available and decisions were made.  However, in today's mobile and social world, where the most knowledgable people, and those with the most "social" power and influence in the company are often traveling and spending their time with customers, prospects and partners, mobile access to important data, social networks and collaboration sites enable them to continue to provide value to the company and to the community from anywhere.

Mobile technologies are enabling the abstraction of power from a management hierarchy, or a building location to wherever there are the best ideas and people are willing to share them.  That means the corporate power structures have now been digitized, mobilized and socialized.  If you want to be somebody in the company, you will need to be somebody on the social networks.

Enterprise mobile vendors must now add to their portfolio's tools and APIs that will enable them to connect with and support social enterprise collaboration and social networking sites.  They must think beyond just delivering business process specific mobile apps, and now integrate with the larger social enterprise collaboration strategy and conversation happening in companies.

Read Part 1 of this series here.
Read Part 2 of this series here.
*************************************************************
Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict’s What’s New in HTML5 – Week of January 27, 2013

Welcome to Kevin Benedict's What's New in HTML5.  HTML5 is predicted to be the dominant development environment for enterprise mobility over the next several years.  The questions are when and where should HTML5 be used today.  In this weekly update on HTML5 we report on this ongoing debate and other relevant news.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Developer Ritu Saxena takes a look at ten open source frameworks to aid in developing HTML5 mobile apps that will run across all mobile platforms.  Read Original Content

Five new smartphone operating systems with extensive support for HTML5 will launch in 2013:  BlackBerry 10, Mozilla’s Firefox, Canonical's Ubuntu, Jolla's Sailfish, and Tizen.  Read Original Content

Amazon has launched its HTML5-based MP3 music store web app for iPhone, iPod Touch and iPad.  The app will not be available via the iTunes App Store, but can be accessed through the Safari browser.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software www.antennasoftware.com

As Gartner predicts mobile app store downloads will surpass 81.4 billion worldwide in 2013, up from 45.6 billion in 2012, the last few years have seen a continuous shift away from mobile browsers and onto apps.  But with the richness of HTML5, browsers are evolving to look more like apps.  Read Original Content

The digital publishing world has its own debate surrounding HTML5 – will the future of digital publishing in 2013 be EPUB3 or HTML5?  The largest advantage of HTML5-based readers is the fact that they can display both EPUB3 and HTML5 ebooks.  Read Original Content
Jongla has launched an HTML5 based mobile messaging app available for iOS, Android or other devices with HTML5-compatible browsers.  Read Original Content

HTML5-based applications are increasing in number; however, HTML5 also brings security threats that traditional mobile device management may not cover.  Read Original Content

Mike James takes an in-depth look at HTML5’s Touch API in this article featured in i-programmer.  Articles on the Camera API and the Device Orientation API are also available.  Read Original Content

Mobile Commerce News Weekly – Week of January 27, 2013

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Worldwide mobile advertising revenue will reach $11.4 billion in 2013, up 18.8 percent from $9.6 billion in 2012, according to research firm Gartner Inc. Read Original Content

Sales of physical retail goods and services made on smartphones were $8 billion in the U.S. last year, accounting for three percent of online sales and less than one percent of total retail sales. Over the next five years, total mobile sales are expected to grow 33 percent annually to $31 billion, making up nine percent of online sales in 2017. Read Original Content

According to a new report out of Strategy Analytics, 152.1 million Android phones were shipped in Q4 of 2012 alone last year, leaving Android with a 70 percent global market share. Read Original Content

Webalo is enterprise mobility the way it was meant to be – easy, fast, and affordable. It can be configured in minutes to deliver secure, interactive, bi-directional, transactional mobile access to the enterprise applications and data employees rely on to do their jobs – all for pennies an app. It’s 100x faster than traditional mobile application development, a fraction of the cost, and simple enough for anyone to master. Webalo reduces the burden on IT, lowers overhead (by eliminating development software, coding, consultants, and technologies for managing and distributing mobile apps), extends the value of enterprise applications, and leverages the power of smartphones and tablets. For more information, please visit www.webalo.com

Revealing that mobile payments now account for 20 percent of overall card transactions, CEO Howard Schultz hinted at Starbucks possibly expanding the Square payment method’s reach within the areas of consumer packaged goods and grocery. Read Original Content

Retailers know that shopping is going mobile. During this year's Cyber Monday, the biggest online spending day ever, more than 18 percent of consumers used a mobile device to visit a retailer's website, an increase of over 70 percent from 2011. Mobile sales accounted for nearly 13 percent of all online sales, an increase of more than 96 percent from 2011. Read Original Content

Indonesia’s mobile marketing industry is projected to more than double by 2016, making it an essential channel to reach consumers, a study conducted by global market strategy consultants Roland Berger has revealed. Read Original Content

Smart chip management solutions provider, Bell ID, has revealed its flagship software will be used by Research In Motion in order to provide the security for their mobile payments using NFC technology. Read Original Content

It's a good time to be supplying retailers with mobile marketing solutions. According to U.K.-based analysts at Juniper Research, spending by retailers on mobile marketing will reach $55 billion by 2015, up from $28 billion this year. Read Original Content

Shares of Google rose six percent in early trading on Wednesday as an improvement in the company's core search business in the fourth quarter allayed concerns its growth would slow as advertising moves on to smartphones and tablets. Read Original Content

U.S. mobile payments will reach $90 billion by 2017, a 48 percent compound annual growth rate from the $12.8 billion spent in 2012. This is according to Forrester's latest five-year mobile payments forecast. Read Original Content

Tuesday, January 29, 2013

Mobile Devices, Management Structures and SMAC, Part 2

Last week a gentleman called asking my advice on mobile CRMs.  We discussed the size of his company and the specifics of his needs, but then he said something that was profound.  He said, "I don't think I need to collect and update a lot of contact information in the CRM these days, because it is all available online on social networking sites."  It is true!  I can track down just about anyone in seconds on my iPhone.

Today, if someone gets a promotion or changes job status, we can see that instantly on LinkedIn.  We can stay connected no matter if his work phone number and email changes.  The social and mobile CRM is upon us.

I was reading an Aberdeen report this week on SoMoCo (social, mobile, cloud) trends.  Here are the reasons companies said they are embracing the social CRM in particular:
  • Converse with customers on channels preferred by them (66%)
  • Provide information to groups of customers (54%)
  • Monitor customer sentiment (47%)
  • Collect customer feedback without solicitation (31%)
In addition, 66% of companies surveyed said they are using social channels to collaborate internally on customer issues.  My next article will explore how using social collaboration platforms and mobile devices used internally are changing the nature of management.

Also, I just finished a book entitled Social Business By Design that was quite enlightening.  I will be discussing this book and how it relates to mobility later in the week.

Read Part 1 of this Series here.


*************************************************************
Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

SMAC News Weekly – Week of January 27, 2013

Welcome to SMAC News Weekly, featuring the latest news and numbers relating to SMAC (social, mobile, analytics and cloud) that I come across each week.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

IBM will launch before mid-year several new and improved collaboration and communication products, including a new suite for human resources tasks and a major upgrade of its Connections enterprise social networking product. Read Original Content

Amazon Web Services have announced the availability of high-memory cluster instances on the Amazon Elastic Compute Cloud. The workload-specific cloud services are aimed at memory-intensive uses such as in-memory analytics and databases, caching and scientific computing. Read Original Content

Curalate, the leading Pinterest analytics and marketing platform, has secured $3 million in Series A financing. Curalate enables brands to measure, monitor and grow brand engagement on visual social media sites such as Pinterest. Read Original Content

While social, mobile, analytics and cloud technologies add a new dimension to your model, to fully maximize their value consider the sum is greater than its parts. The formula for the Future of Work is called SMAC - social, mobile, analytics and cloud on one integrated stack, where each function enables another to maximize their effect.  To learn more about SMAC and Cognizant please visit http://www.cognizant.com/futureofwork/smac.  This newsletter is sponsored in part by Cognizant.

Marketers are prepared to increase their spending on Big Data analytics this year, according to a study from Infogroup Targeting Services and Yesmail Interactive, two companies that operate under the Infogroup umbrella. Read Original Content

Research firm IDC is predicting a big data market that will grow revenue at 31.7 percent a year until it hits the $23.8 billion mark in 2016. Read Original Content
IBM announced the company’s main focus would be on the areas of big data, analytics and cognitive computing. IBM already holds more than 300-patented inventions from 2012 that support emerging big data and analytics innovations and technologies like the Watson system. Read Original Content

Cloud-based big data analytics and reporting firm BellaDati has opened its first international office in Seoul, South Korea after an overwhelming response from local businesses. Read Original Content

IBM reported favorable earnings for the fourth quarter of 2012 thanks to year-over-year increases to its cloud services, business analytics, and Smart Planet products. The company reported profits of $5.83 billion for the quarter, which is a six percent increase compared to $5.49 billion during the same period a year ago. Read Original Content

Recent Articles by Kevin Benedict

Mobile Devices, Management Structures and SMAC, Part 1
Mobility, Location, Speed and Refugees
Soti, Enterprise Mobility and the Changing World of MDM
Business Transformation Involving Mobile and Social Technologies
Mobile and Social Businesses are Changing Management
Mobile Strategies - Time, Place and Waste

Recorded Webinars of Note

9 Reasons Why Every Business Needs a Mobile Strategist

Whitepapers of Note

The A to Z of Mobile Workforce Scheduling Optimization
Carpe Mobile
The Long Tail of Enterprise Mobility
Service in 2012 The Continued Search for Revenue
Staying Awake with Workforce Management
*************************************************************
Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Visit MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly – Week of January 27, 2013

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HMTL5
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Global investments in smart grid technologies increased by seven percent in 2012 to $13.9 billion, due to demand in the U.S. and China, according to new figures by research firm Bloomberg New Energy Finance. Read Original Content

Smart grid expenditure for rural cooperative utilities in the U.S. is estimated to reach $4.1 bn in 2017, according to a new report from GTM Research. Read Original Content

M2M technologies are quietly taking the world by storm with connections expected to rise from two billion in 2011 to 18 billion by 2022, according to Machina Research. Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

By the end of 2016, the global installed base of advanced electricity meters is expected to double, according to a new market study from IMS Research. Read Original Content

San Diego-based Novatel Wireless, the developer of wireless communications modules and wireless hotspots, reported today its M2M module has received technical approval from Verizon. The firm said its MT 3050 device is being used for insurance telematics and fleet management applications. Read Original Content

M2M device connections in the energy/utility sector are forecast to grow at a 50 percent CAGR for the next 11 years, reaching 1.3 billion worldwide by 2021. Read Original Content
According to VDC Research, the M2M and embedded device market is about to experience explosive growth, growing from $1.4 billion in 2011 to $25.9 billion in 2016. Read Original Content

Research firm Berg Insight, reported growth in mobile network connections used for wireless M2M communication in all three major regional markets last year. Asia-Pacific was the strongest market in 2011, recording a year-on-year growth rate of 64 percent and reaching 34.5 million connections by the year-end. Read Original Content

Monday, January 28, 2013

Mobile Devices, Management Structures and SMAC, Part 1

One of the best whitepapers I have read in a long time is, Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise.  What I particularly like about this paper is its courage in predicting the future and exposing trends that most people may not yet be tracking.  I am a mobile guy, and mobility is deeply integrated into all aspects of SMAC (social, mobile, analytics and cloud).  Without mobility, many of the trends identified in this paper simply would not be happening.

Here is an excerpt, "The vast majority of Global 2000 companies currently manage through a command-and-control hierarchy.  However, millenials prefer to work in heterarchies instead of hierarchies.  What is a heterarch or "wirearchy" as it is also called? It is a dynamic network of connected nodes (most often connected via mobile devices) without predefined priorities or ranks." ~ Don't Get SMACked, Future of Work, Cognizant, November 2012

If you work in a big company and are in a hurry to find an answer, would you rather contact a person with the right title, or a person with the right answer?  Most of us would choose, "The person with the right answer!" Wouldn't you?

The following excerpt discusses power in terms of where the most emails are sent, not just where the titles lie, "In these networks [wirearchies], status is earned through knowledge and a willingness to share... the organizational chart may represent bestowed power, while the e-mail chart may represent earned power."  What does this mean?  It means the real powers in an organization are with those who know things and are willing to share them, not just the people with the titles.

SMAC trends are changing the very manner in which organizations operate.  SMAC is not only shaking up management structures and the way companies operate, but also countries and world politics.  Yikes!  I for one, as a political science major in college, find the SMAC trend to be a fascinating one to watch evolve.

I recommend companies developing an enterprise mobility strategy today, spend some serious time understanding the SMAC trend and how the mobility platforms being considered can help your organization support and evolve with this trend.

Read Part 2 in this series here.
Read Part 3 in this series here.
*************************************************************
Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly – Week of January 27, 2013

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

MilDef CReTE Inc. in Sweden has unveiled a new rugged tablet computer designed for military personnel in the field.  The Panther DT6 has a removable hard drive and a small keyboard for typing short messages.  Read Original Content

The RFID Journal has published The RFID Marketer’s Handbook based on a survey of 200 RFID end users.  The guide “reveals the types of companies that are investing in radio frequency identification, as well as strategies that RFID technology providers can utilize to identify and sell to these businesses”.  Read Original Content

The Trakdot device, recently unveiled at the 2013 Consumer Electronics Show, can be placed in luggage and contains a GSM chip to enable users to track its location.  The service will even text message or email the user when their luggage is nearby.  Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

The town of Cheshire, Connecticut has updated its GIS system with a new version that will provide a specific outline of every building and will show sewers, storm drains, fire hydrants and water mains.  Read Original Content

VDC Research offers 13 predictions for the AutoID market in 2013, including barcode, RFID & RTLS and mobile consumer engagement technologies.  Read Original Content
ESRI’s Krairop Luanguthai states cloud GIS provides everyone from field users to top management access to GIS data and provides easy-to-use workflow enabling GIS professionals and other users to convert their own spreadsheet data and create maps.  Read Original Content

Intermec has announced integrated RFID capabilities for its 70 Series mobile computers, which now offer a fully-integrated UHF RFID reader to support inventory and asset tracking applications in retail, healthcare, industrial and government market segments.  Read Original Content

Sunday, January 27, 2013

Enterprise Mobility Asia News Weekly – Week of January 27, 2013

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

E-commerce entrepreneur Minh Bui shares his recent interview and findings about the future of e-commerce in Indonesia in this article featured in e27.  Read Original Content

Vodafone India is launching a new campaign that will show off mobile apps that are “fun and interesting”.  The goal of the campaign is to shift traditional mobile Internet usage patterns and enable users to see the Internet as a source of fun and convenience.  Read Original Content

China’s Baidu is working with France Telecom to develop a browser for Android-based smartphones sold in Africa and the Middle East.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

The Asia Pacific region is predicted to be the fastest growing online gaming market within the next five years.  The region currently accounts for over 60 percent of the global market for mobile games.  Read Original Content

Taiwan’s Eastern Multimedia Group is negotiating with mobile carriers to enable viewers in China and Taiwan who watch television on mobile phones to pay for products via their devices.  Read Original Content
M-commerce startup Carousell and Singapore Press Holdings’ STClassifieds have formed a partnership to “create a better mobile experience for users”, enabling Carousell users to reach a wider audience.  Read Original Content

Julia Q. Zhu shares “3 E-commerce Trends to Watch in China in 2013” in this article featured in Tech in Asia.  Read Original Content

According to an iResearch analyst, the Internet search market share for China will likely remain constant in 2013.  At the end of 2012, the top five Chinese Internet search players were Baidu, Qihoo 360, Sogou, Google and Soso.  Read Original Content

Thursday, January 24, 2013

Mobility, Location, Speed and Refugees

In today's world of fast paced project management, simply knowing a location on a map where something is supposed to happen is not good enough - we need to know a location-in-time, what is happening there (status), and who or what (resources) are present there and how this information is going to impact future plans.  This information is particularly important when you are managing projects, with time constraints, and organizing events and meetings across a wide geographical area.

The key planning concept here is - location at a point-in-time.  If I ask, where was the bus located on the route? You would likely respond, "At what time?"  The same response could be used for the question, "Where will the bus be?"  Time and location are necessary for planning current and future events and activities.

This week my family is experiencing and struggling with location and time.  Several families from our church have adopted a refugee family from the Congo and are helping them to survive, integrate, adapt and ultimately thrive in their new country.  The family consists of a mother and three children.  We are learning so much!

The mother doesn't speak English, doesn't have work, doesn't have a home, doesn't have money, doesn't have an income, doesn't have winter clothes, doesn't own a watch, doesn't have a working mobile phone, doesn't have a car (Boise, Idaho has limited public transportation) and has kids in school. The family has a busy schedule of appointments with social services, English classes, buses, school schedules and medical appointments.  Wow!  It can at times seem overwhelming.  There are many dozens of appointments all at different times and locations.

Yesterday, one of our support team went to pick up the refugee mother for an appointment and she could not be located.  Yikes!  There were appointments to keep, language classes to attend, school buses to catch and kids to track.  We ultimately found her and got the day back on track, but I was again reminded of how important it is to have mobile communications and location knowledge.  It is very difficult to keep things organized and on schedule without these.

Mobile technologies, location information and social collaboration platforms can provide enormous productivity gains and an increased speed of work or operational tempo.  Time, status and location data, and the ability to share this knowledge, enables one to accomplish a great deal more in a given time.

To appreciate the full value of these solutions, just try to track and monitor a refugee family with three children, on different school schedules, no permanent home, and dozens of weekly meetings all across the city, while not leaving them stranded and freezing to death in zero degree (F) Boise, Idaho weather.

Our team has learned and experienced much over the past few weeks and we are better for it.  With the constant use of mobile communications, DropBox and collaboration websites, plus a lot of love and commitment, our team has managed to keep them alive, so far.

Yesterday I thought to myself, I should buy the refugee mother a mobile phone (iPhone or Android) with Google Latitude.  That way she could download Swahili translation software, keep a calendar, have a clock with an alarm, voice or text us, email, see a map, view the bus schedule, FaceTime, conduct conference calls with a translator, Skype with her friends overseas, plus we could know her location.

Then I woke up from my fantasy.  That would probably be too much in the beginning.  Many companies just getting involved in mobile technologies would also be over their heads if they tried to implement too much all at once.  It is a learning process.

We decided to start with a basic mobile phone with text messaging, but I still dream and look forward to introducing more mobile technologies into this effort.  It has reminded me of how valuable mobile devices and mobile apps, and the information received as a result of them, are to all of us.
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Kevin Benedict, Head Analyst for SMAC, Cognizant
ReadThe Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of January 20, 2013

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

According to a new market report published by Transparency Market Research the global mHealth market is expected to reach $10.2 billion by 2018 from $1.3 billion in 2012 at an annual rate of 41.5 percent from 2012 to 2018. Read Original Content

In 2012 the mHealth sector saw venture capital investments reach $907.7 million, with Q3 and Q4 seeing significantly lower financing than the first two quarters, according to a report released by Mobile Health Market News. Read Original Content

According to the results of the 2nd Annual HIMSS Mobile Technology Survey released in December, the percent of clinicians using apps to actively engage in direct patient care has grown in the past year in several key areas. Read Original Content

Webalo is enterprise mobility the way it was meant to be.  It can be configured in minutes to deliver secure, interactive, bi-directional, transactional mobile access to the enterprise applications and data employees rely on to do their jobs – all for pennies an app.  Webalo reduces the burden on IT, lowers overhead (by eliminating development software, coding, consultants, and technologies for managing and distributing mobile apps), extends the value of enterprise applications, and leverages the power of smartphones and tablets. This newsletter is sponsored in part by Webalo.

A newly released report by Deloitte’s Center for Health Solutions projects telehealth tools, home health monitoring devices, smartphones and tablets, and videoconferencing will expand the reach of physicians into a patient’s everyday life, resulting in $305 billion in savings due to reduced travel time, better logistics, improved communications, and faster decision making. Read Original Content

About 2.8 million patients were remotely monitored worldwide at the end of 2012, using a home monitoring service based on equipment with integrated connectivity, according to a new research report from the analyst firm Berg Insight. Read Original Content

A CDW survey of 152 healthcare providers who use tablets on a regular basis for clinical work indicates iPads and Kindle Fires make physicians happier, more mobile, and more productive. Read Original Content

Berg Insight forecasts the number of home monitoring systems with integrated communication capabilities will grow at a compound annual growth rate of 26.9 percent between 2011 and 2017 to reach 9.4 million connections worldwide. Read Original Content

Last year healthcare providers remotely monitored about 308,000 patients worldwide for congestive heart failure, chronic obstructive pulmonary disease, diabetes, hypertension and mental health conditions, according to a recent report from InMedica. By 2017 that number should spike to 1.8 million patients, the research firm predicts. Read Original Content

Business market intelligence company Transparency Market Research, Albany, N.Y., just released a report indicating worldwide sales for mobile health technologies and services will reach $10.2 billion by 2018, up from $1.3 billion in 2013. Read Original Content

According to a recent report from InMedica, a division of IMS Research, remote patient monitoring increased 22.2 percent based on the number of patients between 2010 and 2011. Read Original Content Read Original Content

Recent Articles by Kevin Benedict

Soti, Enterprise Mobility and the Changing World of MDM
Business Transformation Involving Mobile and Social Technologies
Mobile and Social Businesses are Changing Management
Mobile Strategies - Time, Place and Waste
Aberdeen Group, SAP and Mobile, Social and Cloud
Twitter, Smartphones, TV and Real-Time Feedback
Measuring the Value of Social and Mobile Solutions in the Enterprise

Whitepapers of Note

The A to Z of Mobile Workforce Scheduling Optimization
Carpe Mobile
The Long Tail of Enterprise Mobility
Staying Awake with Workforce Management
Two Roads to Mobile Workforce Management: Choosing Between On-Premises and Cloud Delivery
Why Mobile Clients are Just Stepping Stones to Better Solutions

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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of January 20, 2013

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Kevin Benedict’s What’s New in HTML5
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read SMAC News Weekly

Sony has unveiled what it says is the thinnest tablet computer of its kind. The Android-powered Xperia Z is 0.27 inches thick. That is 0.01 inches thinner than Apple's iPad Mini despite featuring a bigger 10.1 inch screen.  Read Original Content

The first mobile devices with Qualcomm's quad-core Snapdragon S4 chip featuring an integrated modem will be shown off later this month.  The quad-core S4 Play chip is targeted at low-end smartphones and tablets but does not include 4G capabilities.  Read Original Content

Nokia is releasing design files that will let owners use 3D printers to make their own cases for its Lumia phones.  Files containing mechanical drawings, case measurements and recommended materials have already been released by the phone maker.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

A number of African countries are investing heavily in 4G LTE networks, which is expected to fuel demand for enterprise mobility, according to a new report by ABI. Overall, mobility is exploding in Africa. In 2012, there were almost 650 million mobile subscriptions on the continent, more than in the United States or the European Union.  Read Original Content

Research2Guidance tells us the market for paid application downloads reached $8 billion in 2012 in the top five app platforms, representing an increase of 27 percent compared to 2011.  Read Original Content
LG’s flagship Optimus G passed one million sales last week, hitting the landmark somewhat slowly since its global launch in October, but things appear to be looking up.  According to Counterpoint Research, LG bumped Apple to second place in the U.S. handset market following December sales.  Read Original Content

Apple's share of the worldwide smartphone market will peak this year at 22 percent, and then remain flat through 2018, according to a new market forecast from ABI Research.  Read Original Content

Two separate pieces of research from Nielsen and Canalys have shown how the BRIC (Brazil, Russia, India, China) market is going to explode in terms of smartphone development.  Read Original Content

Wednesday, January 23, 2013

Soti, Enterprise Mobility and the Changing World of MDM

I had the opportunity to be briefed by the MDM  (mobile device management) vendor Soti a couple of weeks ago.  The briefing gave me a glimpse into the changes happening in this space.  In days gone by when the mobility projects I was involved in were all about rugged handhelds and bar code scanners, MDM vendors like Soti were critical, not so much for mobile security, but for their ability to help debug mobile device problems in the field.

In 2006 nearly all enterprise mobility apps were custom.  Every app deployment was complex and time consuming.  MDM vendors like Soti provided the remote access and monitoring of mobile devices that app developers needed to understand bugs.  Mobile devices had so little memory that running out of memory was a common problem.  In order to solve this problem, either the user would need to bring in the device, or software from companies like Soti would allow you to remotely access, control and debug the device.  This enabled the helpdesk to discover and resolve problems while leaving the device to be productive in the field - a useful and cost effective solution.

When your custom mobile app was the only app on the device, and there were only a few hundred users, there were much fewer security concerns.  Today security is a huge concern, but MDM vendors have stretched out way beyond just mobile security.  Here are some of the areas that Soti just announced:
  • Web Filtering
  • Real-Time Antivirus/Malware Protection
  • Mobile Help Desk Suite
  • Telecom Expense Management
  • Secure Content Library
In this article I use the common acronym MDM, but most vendors in this space have moved beyond this term.  Soti today uses the term Enterprise Mobility Management to cover the full range of capabilities.

Another interesting development is that MDM or EMM is now for more than just security conscience companies.  Many of Soti's deployments these days involve mobile devices in schools.  You can understand the connection to web filtering and real-time anti-virus and malware protection given this environment.

Mobile security concerns today have evolved beyond just smartphones.  Vehicles, equipment, smart homes and appliances all have the ability to wirelessly communicate today.  It will be interesting to continue to watch how this industry evolves.
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict’s What’s New in HTML5 – Week of January 20, 2013

Welcome to Kevin Benedict's What's New in HTML5.  HTML5 is predicted to be the dominant development environment for enterprise mobility over the next several years.  The questions are when and where should HTML5 be used today.  In this weekly update on HTML5 we report on this ongoing debate and other relevant news.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read SMAC News Weekly

Twist co-founder Mike Belshe feels HTML5 does not meet the needs of mobile applications when it comes to networking and discusses the reasons why in this article featured in FierceDeveloper.  Read Original Content

The Mobile+Web DevCon Conference will be held January 29-31 in San Francisco and will feature many learning opportunities including how to optimize mobile apps with the latest HTML5 and JavaScript technologies.  Read Original Content

Ludei’s Joe Monastiero feels 2013 will “definitely be the year that HTML5 game development takes center stage”, and the first quarter will turn the momentum for HTML5 mobile gaming.  Read Original Content

The iOS privacy monitoring app Clueful is now a web app and offers a searchable database of iPhone and iPad apps to let users know how those apps store and use personal information.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

The beta version of Firefox 19 has been enhanced with a built-in PDF viewer component based on JavaScript and HTML5 technologies.  Read Original Content

Graham of Demac Media provides his list of benefits and drawbacks of both HTML5-based mobile web apps and native mobile apps for m-commerce.  Read Original Content


InMobi developer Santthosh Selvadurai provides an HTML5 “get started” tutorial for mobile developers and also details some key HTML5 specifications from which mobile web apps can benefit.  Read Original Content

Developer Kuro Hsu provides a slide presentation about “HTML5 on Mobile Web” featured on slideshare.net.  Read Original Content

Author and developer Maximiliano Firtman provides information on more than 30 HTML5 features and their compatibility with mobile and tablet browsers.  Read Original Content