Monday, November 18, 2013

Enterprise Mobility and the Gift of Time

McCall, Idaho - Winter Wonderland
I was standing next to a grizzled old man (definition: anyone older than me that can grow a beard), at the coffee shop today.  He said he had been standing in lines all day.  I said, "Makes you appreciate smartphones, doesn't it?"  He agreed and added they save me so much time!

That comment is a perfect example of "blogger's inspiration!"  I said, "What do you mean by - "It saves you so much time?"  He said his work is closely tied to the weather.  He runs snow removal services in beautiful McCall, Idaho.  As a result, he must carefully monitor the weather including wind direction, precipitation forecasts and the beginnings and endings of storms.  He can now do all of this precisely from his smartphone.  He said he is absolutely more productive.

He went on to say, "I want to start working at the tail-end of a storm to maximize my productivity and customer services."  If he starts work too early his work will be covered by snow and he will have too remove it again, adding expense and delaying his work for other customers.  If he starts too late, he will have dissatisfied customers."  He uses his smartphone constantly in the winter to maximize his productivity.

Enterprise mobility solutions can provide all kinds of "gifts of time" to employers and employees.   From simple collaboration with colleagues, prospects and customers using your smartphone for voice, SMS, Skype or Google+ instead of traveling to a face-to-face, navigating quickly and accurately to a destination or to collect data in the field that is integrated with back-office systems.  There are all kinds of ways time can be saved by utilizing mobile technologies.

In recent decades productivity gains in manufacturing have been driven through better processes and process automations, automated data collections, advances in SCM (supply chain management), logistics and ERPs.  Today, there are even more productivity gains to be had in each of these areas by using mobile technologies to improve real-time visibility into events, processes, statuses, locations, resources and snow fall!

Have you reviewed my new Mobile Solution Directory at http://mobilesolutiondirectory.blogspot.com/?

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.