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Showing posts from September, 2013

State of Enterprise Mobility 2013 Survey Results, Part 1

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I am working on the " State of Enterprise Mobility 2013 " survey report this week and wanted to share some of the interesting results.  Here is the first question, " How important is B2E (business-to-employee) mobility to your company's success? "  Here are the answers: End users - 30% stated it has a large to critical impact Analysts -  69% stated it has a large to critical impact Consultants - 40% stated is has a large to critical impact Mobility Vendors - 51% stated it has a large to critical impact Software/ERP Vendors - 46% stated is has a large to critical impact Here is the second question, " How important is B2C (business-to-consumer) mobile apps to your company's success? "  Here are the answers: End users - 40% stated it has a large to critical impact Analysts - 23% stated it has a large to critical impact Consultants - 33% stated it has a large to critical impact Mobility Vendors - 35% stated it has a large to critical im

Mobile Expert Video Series: Bob Egan, Part 2

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Bob Egan is a friend, the founder/CEO of the Sepharim Group , veteran enterprise mobility expert and analyst.  In this interview Bob shares his thoughts on the current state of mobile devices, enterprise mobility and trends.  Enjoy! Video Link: http://www.youtube.com/watch?v=4_vTZ44rRWA&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw ************************************************************* Kevin Benedict , Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant View Linkedin Profile Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Join the Linkedin Group Strategic Enterprise Mobility ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Extinction Events and Democracy - The Death of Blackberry

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There is a saying in America, "Every dog has its day."  That idiom means everyone will at some time in their life have a moment of success.  That moment may be a second, a minute, perhaps a day, a week, several months or even years.  BlackBerry had its day. In an article titled, " The Fatal Mistake That Doomed BlackBerry ," writer Sam Gustin identifies a number of critical points in BlackBerry's history that my colleagues at the Center for The Future of Work would describe as crossroads.  Good decisions at the crossroads lead to success, bad decisions at the crossroads lead to "extinction events."  Here are a few identified by Gustin: BlackBerry failed to see the power shift from enterprises to consumers.  They focused on the enterprise until it was too late.  They thought decisions in the enterprise drove demand. BlackBerry failed to understand and embrace the "apps economy" that started and fueled an uncontrolled frenzy of innovatio

SMAC Expert Series: Cloud Services and Enterprise Mobility Risks and Vulnerabilities

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I had the privilege of recording a Google+ Hangout On Air with cloud services and mobile security expert Rajiv Gupta, CEO/Founder of SkyHigh Networks this week.  In this interview we discuss the risks and vulnerabilities of letting your mobile and enterprise users access cloud services.  This is a very interesting area that I had not spent much time considering.  Enjoy! Video Link: http://www.youtube.com/watch?v=ay_RlYNYJ_s&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw ************************************************************* Kevin Benedict , Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant View Linkedin Profile Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Join the Linkedin Group Strategic Enterprise Mobility ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with an

Power Projection on a Global Scale and Enterprise Mobility

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Power Projection Hillsong United , is a global musical powerhouse headquartered in Sydney, Australia.  While I was in Sydney recently I was able to attend a musical program led by Hillsong's Taya Smith.  Taya Smith is the singer of the popular christian worship song Oceans .  Last week, our daughter sang this song at Whitworth Univeristy in Spokane, Washington, and we heard this same song again in Austin, Texas over the weekend.  That is "talent and influence projection."  A musical group from thousands of miles away can project their talent into musical programs worldwide within days thanks to digital technology. The term " Power or Capabilities Projection " is the ability to influence events and act from afar.  This is what enterprise mobility is all about.  It's the ability to provide better customer service over vast distances because you know where your 5,000 service technicians are located and the status of the jobs they are working on.  You can

Digitizing Beds - Is Your Enterprise in Jeopardy of Digital Transformations?

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Coin operated vibrating beds!!!! In a recent report I read titled Q3 2013 iPass Mobile Workforce Report , mobile workers (1,375 of them) reported hotel WiFi was as important as a comfortable bed.  Seventy-four percent say a bad WiFi experience in a hotel would prevent a return visit.  BAM! Competition among hotels over who has the most comfortable beds just got digitized!  In a flash, the competitive arena changed from beds to WiFi and beds. It is happening all around us today.  The problem is many three-year strategic plans don't anticipate this rate and pace of change and digital transformation. I see digital transformations in retail banks today.  Banks have been investing in interior designers, foot-traffic experts, retail and customer service gurus and neighborhood banks blessed with good feng shui (a Chinese philosophical system of harmonizing the human existence with the surrounding environment), but no one is going to banks any more.  The competitive arena moved to

The Industrial Internet and SMAC - Social, Mobile, Analytics and Cloud

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The Industrial Internet refers to the world of connected sensors on people, equipment, machines, parts, assets, vehicles, inventory, etc.  These items are connected by embedded wireless chips that monitor sensors and wirelessly send data to a server somewhere in the world.  Here is an example of how one of the largest companies in the world is utilizing the industrial Internet. Every major part of a GE jet engine, locomotive or turbine is equipped with wireless sensors that continuously measure and wirelessly send every aspect of performance to a central server that is often in the cloud. As the data is received by the server, it is analyzed by big data analytical solutions and the results are used to improve everything from the flight path to energy efficiency. This same kind of Industrial Internet platform could also be used to monitor and improve the health of large populations of people as well.  I think immediately of the elderly, those with chronic diseases, those recuperat

Mobile Expert Video Series: Kevin in Copenhagen

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This week I am working in beautiful Copenhagen, Denmark.  I've had the opportunity to work with a large bank and CPG company and to learn a great deal over the past couple of days.  Today, however, I spoke at the 600minute Executive IT conference.  My session was called, "Mobile Strategies, SMAC and Digital Transformation."  In this short video I highlight the key points in my presentation.  Enjoy! Video Link: http://youtu.be/bC8rLS5_-q4 ************************************************************* Kevin Benedict , Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant View Linkedin Profile Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Join the Linkedin Group Strategic Enterprise Mobility ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of

How Do You Fund Innovation for Mobile and Digital Transformation?

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Last month while in Sydney, Australia I participated in an interesting session taught by my colleague Ajoy Mallik on how to organize a continuous innovation program in-house.  Our client had asked us to help them develop this program.  It was while participating in this workshop that I recognized the value. Fast forward to today and I am in Denmark experiencing late summer rain and working with a large CPG company and sharing our latest research on Code Halos, enterprise mobility, SMAC strategies and digital transformation.  During the workshop one of the attendees asked the question, "How do you motivate executives to fund innovation?"  It was a great question!  That is a challenge for most companies. Someone needs to pay for it! The first question might be,  "Can't we just replicate innovation when we find it?"  My answer is that your frontline employees are in the best position to recognize where innovation is needed and how it could most benefit your com

What Do All these SMAC Developments Mean?

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The research team at Cognizant has come up with some interesting numbers related to SMAC (social, mobile, analytics and cloud) for us all to ponder: 37% of all media consumption in the U.S. in 2012 was via a mobile device 3 out of 5 searches are done through mobile devices Data production will be 44 times greater in 2020 than it was in 2009 What do you think these numbers mean for enterprises today and tomorrow? Opinion: I see digital transformation spinning off many different business trends and technology waves.  Consumers want to consume media on mobile devices. This in turn drives tablet sales, as most media is easier to view on tablets.  Tablets and other mobile devices encourage and promote the digitization of customer engagements and produce more data ( code halos ) that enables new business models to emerge based on a strategic use of big data analytics tied to marketing and commerce platforms. The more data and commerce that flows through mobile devices, the m

Mobile Marketing History and Infograph

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Mobile is now the first screen of influence for many marketers while adults are spending more time on mobile media than newspapers and magazines. Timeline of Mobile Marketing Middle ages - Town criers are used to spread messages 1876 - First telephone introduced by Alexander Graham Bell 1973 - First mobile portable handset invented 1992 - First text message sent from computer to mobile phone 1993 - First mobile phone that both sends and receives texts introduced 1998 - Term "spam" officially added to dictionary to mean unwanted, junk emails 2003 - First commercial mobile SMS launches. Short codes introduced for use with text message marketing 2005 - Nike and Pontiac launch SMS campaigns 2007 - 2.4 billion SMS users worldwide - Apple iPhone is released in U.S. - Texting is embraced: Average monthly texts (218) outnumber calls (213) 2010 - Quick response (QR) codes start being used in mobile marketing - Cambridge dictionary adds "text" as a ve

Growth of Cloud-Based Mobile Platforms

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This morning I was reviewing the preliminary results of my " State of Enterprise Mobility 2013 " survey.  Over 210 people have now completed it.  Thank You!!!!! The results are very interesting and point to many changes in perceptions and preferences year-over-year.  Stay tuned here for the complete and final results soon. I was surprised to see that 34.7% of participants now prefer cloud-based mobile platforms.  That is especially meaningful when you consider 23% don't even use a mobile platform.  If my math is right, 45% of those that use or want to use a mobile platform prefer a cloud-based platform.  That is meaningful. On the topic of mobile security, 42.7% of survey participants prefer a cloud-based mobile security platform.  Since 10.7% don't choose to use mobile security platforms, that means 48% of those that do or plan to use a mobile security platform prefer a cloud-based one. Please add your thoughts and opinions to this quick survey here: http://s