I think the reason developing a mobile strategy is so difficult may be related to this excerpt I came across recently in the book Social Business By Design, "The real challenge is to act strategically enough to matter." Mobility matters, it really, really matters and this means uncomfortable change. Let's think about this excerpt together, "The real challenge is to act strategically enough to matter." What does that mean to you? I think about companies just slowly dipping their toe in the water of mobility and supporting simple HR apps on smartphones. Is that strategic enough to matter?
In the NFL (national football league) and in college football there is an evolving trend to use a different offensive strategy that involves playing the game at a much quicker pace than is generally played. This strategy also involves using players with different body types, new formations and plays, and using players with more endurance than is typical. It is a different way of playing the game and it has proven quite successful.
The football teams that succeed with this new strategy have not just changed one player, or one play, or one formation. They have developed a whole new philosophy that impacts every part of the organization and strategy from recruiting, to teaching, to workouts, practices, and the way the game is managed and played. Companies that act "strategically enough to matter" will embrace change in much the same way. They will recognize how strategically important mobility is and will review all aspects of their business to understand what needs to change to truly matter.
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Kevin Benedict, Head Analyst for SMAC, CognizantRead The Future of Work
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Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.