Moments later as I was leaving the mall parking lot my wife called. She had just received an email, on her iPhone, with the receipt from the Apple store attached. Hummm... I hadn't thought of that. Seems we have a business account at the Apple store with her email address associated with it.
Real-time mobile commerce removes friction from the business process. Sometimes, however, a little friction is good.
The geostrategists Paul Virilio studied Dromology - the science of speed. He particularly studied the impact of speed on societies, processes, culture and people. Today Apple's speed impacted me.
Kevin Benedict, Head Analyst for SMAC, Cognizant