In 2006 nearly all enterprise mobility apps were custom. Every app deployment was complex and time consuming. MDM vendors like Soti provided the remote access and monitoring of mobile devices that app developers needed to understand bugs. Mobile devices had so little memory that running out of memory was a common problem. In order to solve this problem, either the user would need to bring in the device, or software from companies like Soti would allow you to remotely access, control and debug the device. This enabled the helpdesk to discover and resolve problems while leaving the device to be productive in the field - a useful and cost effective solution.
When your custom mobile app was the only app on the device, and there were only a few hundred users, there were much fewer security concerns. Today security is a huge concern, but MDM vendors have stretched out way beyond just mobile security. Here are some of the areas that Soti just announced:
- Web Filtering
- Real-Time Antivirus/Malware Protection
- Mobile Help Desk Suite
- Telecom Expense Management
- Secure Content Library
Another interesting development is that MDM or EMM is now for more than just security conscience companies. Many of Soti's deployments these days involve mobile devices in schools. You can understand the connection to web filtering and real-time anti-virus and malware protection given this environment.
Mobile security concerns today have evolved beyond just smartphones. Vehicles, equipment, smart homes and appliances all have the ability to wirelessly communicate today. It will be interesting to continue to watch how this industry evolves.
Kevin Benedict, Head Analyst for SMAC, CognizantRead The Future of Work
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Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.