Thursday, December 24, 2009

Mobility Visions of Christmas Present

I visited the same bookstore twice this Christmas season, and both times I was confronted by mobility and the transformation that mobility is bringing to the world.

On the first visit a sales person greeted me at the front door and handed me an electronic book reader. The sales person said this mobile device, with free Internet connectivity through AT&T, would enable me to receive all of my books and many newspapers remotely, so there was no need to come into the store. Interesting sales presentation that does not bode well for the future job of the sales person that was standing before me. I wondered if the sales person had thought that far ahead?

On my second visit I was in the bookstore with my wife and daughter. As was our habit we selected some of the most interesting books from the shelf and ordered hot drinks. When our drinks were emptied and we had selected our favorite books, I directed us to the checkout line to purchase them. My wife looked up from her iPhone and said they were already ordered for half the price and free shipping. I sheepishly looked around and placed our books back on the shelves and exited the brick and mortar.

So the bookstore has been transformed into a comfortable coffee shop and showroom for books that we will buy elsewhere. I am not suggesting that it is good, just reality. It is part of the churn and transformation that mobility is bringing to all industries.

2010 will be the year of the connected, geospatially aware, super smartphone. There will be much change and some victims, but also many new and exciting opportunities.

Happy Holidays and Merry Christmas!

Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
twitter: @krbenedict