Monday, March 12, 2007

Multilingual Mobile Software Applications for Handheld PDAs

Mobile software applications are often used in the field by workers using handheld PDAs that do not have English as a first language. To assist in training these workers to use mobile applications in the manner they are intended audio and video files can be included in various locations on the mobile application. These audio files are often accessed through an icon on the application next to a field or set of inspection questions. Here are some examples:

  • RFID Cattle Management application includes Spanish language audio files on the screen so workers can listen to instructions on how to correctly use the application and answer questions.
  • Construction Management application can flip back and forth between English words on the application and Spanish words on the application at the push of a button.
  • Quality Assurance applications can explain how to analyze the quality of a particular operation through audio, video and pictures
  • Instructions can tell the field worker the proper method of ordering additional products to use on a job.

Video files can also be accessed from the mobile application. Let's say a field worker has never performed a routine maintenance procedure on a peice of equipment. The service order or maintenance order can include a multilingual video file that explains how to perform the procedure. This is a powerful training aid for field workers.

MobileDataforce's PointSync Mobility Platform enables the user to access these multimedia files from within their mobile applications.