Sunday, June 04, 2006
Trapped Data Issues
One of the common reasons companies say they want to mobilize their business systems is to release data that is trapped on paper. Let me give you an example - Unilever, one of the largest consumer packaged goods companies in the world, approached us about mobilizing their quality assurance auditing processes. One of the key deliverables they were seeking was to make the audit results available for business analytics that would lead to quality improvements. At the time all of their audits were completed on paper, and filed in paper file folders. The data was trapped on paper and was not available to be analyzed using business analytic software.
With data trapped on paper, the ability to review the data as an aggregate is lost. The ability to mine the data for gems of wisdom, trends, problems, successes, etc., is lost.
Replacing your paper business processes with mobile software applications on handheld computers enables your field teams to provide all of their data electronically. This data can be wirelessly synchronized to enterprise databases in the office without the need to drive to the office and deliver trapped data on paper.